Solved Site logs me out after each session, "Stay Logged In" option doesn't work.

PP34 · Feb 8, 2016

Not sure if it is an issue with Chrome or the site, but despite ticking the keep me logged in option when logging in, I find myself having to log in again 15-20 minutes later. Any ideas?

ANSWER: https://www.bigfooty.com/forum/thre...tion-doesnt-work.1158477/page-2#post-43691579

Chief · Feb 8, 2016

nbaman1 said:
Not sure if it is an issue with Chrome or the site, but despite ticking the keep me logged in option when logging in, I find myself having to log in again 15-20 minutes later. Any ideas?

Our usual advice is that you delete your browser's BigFooty cookies and restart your browser.

Registered User · Mar 19, 2016

Me too . Can I clear cookies without getting logged out of all sites?

mac_cat · Mar 19, 2016

Me too, being logged out using Safari on both desktop and iPad.

Chief · Mar 19, 2016

Registered User said:
Me too . Can I clear cookies without getting logged out of all sites?

mac_cat said:
Me too, being logged out using Safari on both desktop and iPad.

You should be able to search for bigfooty cookies.

It may be that you are going between http and https versions of the site.

Is there any particular point at which you get logged out? Clicking a particular link?

grimlock · Mar 19, 2016

I get logged out when I go to the Latest Alerts page although not every time.

mac_cat · Mar 19, 2016

Chief said:
You should be able to search for bigfooty cookies.

It may be that you are going between http and https versions of the site.

Is there any particular point at which you get logged out? Clicking a particular link?

I have BigFooty (https) bookmarked, so would be surprised if I'm ever going to http version of site.

No obvious pattern to when I'm logged out, but it just suddenly started happening a few days ago. Typically I'll have been looking at BigFooty, and then looking out other bookmarked websites, and then when I go back to BigFooty an hour or so later I'm suddenly logged out. This is happening multiple times/day, when it never has before.

I've just cleared all cookies from iPad on Safari, so will see if that helps. I had already cleared all cookies from desktop Safari a few weeks back, but the BigFooty login problem has developed since then.

Chief · Mar 19, 2016

mac_cat said:
I have BigFooty (https) bookmarked, so would be surprised if I'm ever going to http version of site.

No obvious pattern to when I'm logged out, but it just suddenly started happening a few days ago. Typically I'll have been looking at BigFooty, and then looking out other bookmarked websites, and then when I go back to BigFooty an hour or so later I'm suddenly logged out. This is happening multiple times/day, when it never has before.

I've just cleared all cookies from iPad on Safari, so will see if that helps. I had already cleared all cookies from desktop Safari a few weeks back, but the BigFooty login problem has developed since then.

Obvious question: you're clicking the "Keep me logged in" box?

mac_cat · Mar 19, 2016

Chief said:
Obvious question: you're clicking the "Keep me logged in" box?

Yep

mac_cat · Mar 19, 2016

mac_cat said:
I have BigFooty (https) bookmarked, so would be surprised if I'm ever going to http version of site.

No obvious pattern to when I'm logged out, but it just suddenly started happening a few days ago. Typically I'll have been looking at BigFooty, and then looking out other bookmarked websites, and then when I go back to BigFooty an hour or so later I'm suddenly logged out. This is happening multiple times/day, when it never has before.

I've just cleared all cookies from iPad on Safari, so will see if that helps. I had already cleared all cookies from desktop Safari a few weeks back, but the BigFooty login problem has developed since then.

Whoops, should've checked before I typed.

I was on https version of page when I was typing, so assumed that was what I had bookmarked.

BUT when I went back and checked, bookmark was to http version. So I've fixed that, and hopefully that will fix the problem.

I'm still not sure why this problem suddenly arose, though, because I haven't changed anything, is it related to the latest website upgrade? Anyway, thanks for your help, Chief

Glenno23 · Mar 22, 2016

I also had this issue with Firefox the other night. Every time i clicked on an alert or clicked "open link in new tab" i would be logged out

Only did it that 1 night for about 30 mins and is back to normal again.....

JD-Roo · Mar 23, 2016

Just an odd one.

When I go to the HTB on my work computer (Windows 8/Firefox) I lose my login and have to login in again. The details are all there, so it's only two more clicks, but just wondering if this is happening to anyone else or if I possibly need to tweak something to stop it happening.

Chief · Mar 23, 2016

mac_cat said:
Whoops, should've checked before I typed.

I was on https version of page when I was typing, so assumed that was what I had bookmarked.

BUT when I went back and checked, bookmark was to http version. So I've fixed that, and hopefully that will fix the problem.

I'm still not sure why this problem suddenly arose, though, because I haven't changed anything, is it related to the latest website upgrade? Anyway, thanks for your help, Chief

We moved to HTTPS but there will be links and things floating around that send you back to HTTP or vice versa. We're finding them and fixing them quick as we can.

Quivorir · Mar 24, 2016

So I will be safe to use the HTTPS Anywhere addon now? I know it caused issues in the past due to lack of HTTPS here.

Chief · Mar 24, 2016

Quivorir said:
So I will be safe to use the HTTPS Anywhere addon now? I know it caused issues in the past due to lack of HTTPS here.

You could give it a try.

Higgs Boson · Mar 25, 2016

Yep me too. Go home Chief, you're done

catempire · Mar 26, 2016

Lotsa unwanted logouts, last two days.

Glenno23 · Mar 26, 2016

Happened to me again too

Klim · Mar 26, 2016

Yep same thing happening to me as well.

HARKER · Mar 27, 2016

Yep. Chrome doesn't work for me. Safari didn't either but Explorer works.
I can't even Log-in with Chrome. Message: (The site can't be reached)

Any ideas guys?

Apologies. It was my router. All good.

HARKER · Apr 1, 2016

I'm also regularly getting logged out.
It started about a week a ago.

Art Vandelay_ · Apr 1, 2016

HARKER said:
I'm also regularly getting logged out.
It started about a week a ago.

jim boy gave me an answer elsewhere which has fixed it for me. For whatever reason "https://" disappears. All I did was manually re type it and the problem disappeared.

HARKER · Apr 1, 2016

NSFB said:
jim boy gave me an answer elsewhere which has fixed it for me. For whatever reason "https://" disappears. All I did was manually re type it and the problem disappeared.

Thanks.

Just did it and giving it a run.

Registered User · Apr 2, 2016

I use Chrome. Clearing all my cookies improved it, but I still get logged out, albeit after a few hours instead of a several minutes

jim boy · Apr 2, 2016

HTTPS is now enforced for pretty much everyone, the exception being those using XP. You may well have been logged out in the last few minutes, but once you log in now, you should stay logged in.

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