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Good for you. I used to work in one for an insurance company. A woman rang to advise her husband had died + wanted to claim his life insurance, asking how long it would take. I asked if she'd lodged his death certificate, she said no, how do I get a death certificate, I explained. How do I get a death certificate, she asked, how long does it take to get it + once lodged with the insurance company when could she have the payout. I asked if a doctor confirmed his death, no. Did an ambulance take him to hospital to be pronounced dead, or did a funeral director remove his body from hospital or nursing home, as they would issue the death certificate. No, she said, he's still here.Working in an inbound call centre for a major utilities company.
Good for you. I used to work in one for an insurance company. A woman rang to advise her husband had died + wanted to claim his life insurance, asking how long it would take. I asked if she'd lodged his death certificate, she said no, how do I get a death certificate, I explained. How do I get a death certificate, she asked, how long does it take to get it + once lodged with the insurance company when could she have the payout. I asked if a doctor confirmed his death, no. Did an ambulance take him to hospital to be pronounced dead, or did a funeral director remove his body from hospital or nursing home, as they would issue the death certificate. No, she said, he's still here.
I asked when he died, she answered "About ten minutes ago. Look, I've booked a flight to Surfers Paradise + I need to get his insurance money today!"
Good for you. I used to work in one for an insurance company. A woman rang to advise her husband had died + wanted to claim his life insurance, asking how long it would take. I asked if she'd lodged his death certificate, she said no, how do I get a death certificate, I explained. How do I get a death certificate, she asked, how long does it take to get it + once lodged with the insurance company when could she have the payout. I asked if a doctor confirmed his death, no. Did an ambulance take him to hospital to be pronounced dead, or did a funeral director remove his body from hospital or nursing home, as they would issue the death certificate. No, she said, he's still here.
I asked when he died, she answered "About ten minutes ago. Look, I've booked a flight to Surfers Paradise + I need to get his insurance money today!"
Hmmm... that MIGHT have been me..Sounds like she might've knocked him off herself.
You just shake your head at some customers though. Had one guy call up about 6.15pm one night saying he just got the keys to his new place and wanted to have the power connected that day. Had another lady threaten to go to A Current Affair if I didn't help her. The best one though was someone who called about 10 minutes before we closed who just ranted and raved, and by the time I got to ascertain exactly what their problem was, I couldn't transfer them to the department I needed to as everyone had gone home and they needed to call back the next day.
I often don't remember to make calls until 10 mins prior to knockoff.LOL. Which one?
I only worked for the insurance call centre for a short time until they employed staff + then transferred to the merchant banking division of the company. We had one guy ring, who insisted he speak to a manager, we didn't have managers or even team leaders because it was so new. I'd worked in the HQ of the owning company in Property Development + then looked after the company's shareholders. So the call was transferred to a female colleague, we decided to hold me as a big gun, because I had the most experience lol. My colleague took the call + he said I wanted to speak to a manager, she said she was a manager + he said, NO a MALE manager lmao He asked to be transferred to a more senior manager, she said we only have female managers. She put him through to me + he was ranting!Sounds like she might've knocked him off herself.
You just shake your head at some customers though. Had one guy call up about 6.15pm one night saying he just got the keys to his new place and wanted to have the power connected that day. Had another lady threaten to go to A Current Affair if I didn't help her. The best one though was someone who called about 10 minutes before we closed who just ranted and raved, and by the time I got to ascertain exactly what their problem was, I couldn't transfer them to the department I needed to as everyone had gone home and they needed to call back the next day.
History
For those that don't know about Australian history, here is a condensed version...
I was a bit worried about posting that joke because the humour in it could easily get masked by the political message underlying it. Thought it was worth persevering with- people who get offended by jokes probably shouldn't read them. ;Dang, you got me TC. Even now I'm having difficulty lowering my left eyebrow. Absolute Truth of history, eh?
The Hitler parody video in the Sam Blease thread reminded me of this one. Still has me in stitches watching it.
Apologies in advance for the language.