- Moderator
- #2,701
I can understand not accepting $5 worth of 5c pieces ......but 50c pieces ? ......where was the commonsense, and frankly I doubt the cashier had any idea of the 1965 Law .....was just being an arse
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A PR disaster for OTR, caused purely by the social media response. While, yes, technically, the cashier had the right to refuse payment, had ‘Maddie’s’ response been along the lines of, ‘sorry about your experience, we’ll investigate and pass your feedback on’, or, ‘sorry this happened, if you’d like to message us your contact details we can call you to discuss further’ or something along those lines, then no one would’ve known about the incident and it wouldn’t have got the media attention.