Resource 2019 Membership Discussion

[ShaunWDT]

And remember ppls if you wanna be off thay dumb af automatic rollover shit email the club and theyll take you off it- i did this a few weeks ago

This really pissed me off, how they justify a debit card rolling over baffles me.

 

[Partridge]

Hey Catman, I was a social club member this year and I've decided not to renew the social club membership in 2019. I will still be a member, but can't justify spending nearly $900 on a membership so I will be purchasing a different package. A couple of weeks ago I rang up and cancelled the automatic rollover. It says not to ring in the email the club sent out, but I did this prior to the email being sent and they took me off it. I thought just to be sure I'll fill in the form attached to the email, so I did that too.

Yesterday I received a text saying my credit card had expired (which the one they have on record has) and that I needed to contact the club to update my payment details for the automatic rollover. I rang them to say I'd cancelled the automatic rollover via phone and the form and they said I was still signed up to the rollover. They said that they had now cancelled it and I won't be charged for that membership. I was then informed that I can log onto my Geelong Cats account on the website and then purchase whatever membership I like that way.

I just logged on now and it still has the social club membership invoice there as an outstanding balance. They do make things hard it seems. At least I can't be charged as they have an old, expired credit card on their database. I have absolutely no doubt that despite the two phone calls and the form I filled out in between the calls, that they would probably still do the rollover and charge me. It's quite frustrating and certainly far from straight forward as it should be in this day and age.

You are a walking wallet to them. No more, no less.

 

[Partridge]

The club does have a non-access membership (branded as 'Membership') for $60. Includes all the member pack items and access to finals tickets

What an awesome term.

 

[Vdubs]

Did you go to the Melb game this year?
I didn't, but it's the loudest I've heard it on TV when Tommy started dominating.

Atmosphere in the final quarter was incredible. Absolutely incredible.

I was in India for work (never again?)while that game was on- heard it live on K Rock, and you could hear and feel the atmosphere. Their call was worth collecting and keeping.

 

[Max Milburn]

What an awesome term.

Bit of a misnomer though, seeing as it gives access to finals.

 

[Max Milburn]

Lot of bitching going on around here.
I just pay my membership fee once a year, every year, after one easy five-minute phone call.
It's a football club. As a supporter, I support. I don't have to, but I want to.
I certainly don't expect them to give me stuff for nothing.

 

[Shell]

Lot of bitching going on around here.
I just pay my membership fee once a year, every year, after one easy five-minute phone call.
It's a football club. As a supporter, I support. I don't have to, but I want to.
I certainly don't expect them to give me stuff for nothing.

And I will ensure i do this- and not go anywhere near doing it online

 

[patience]

We needed to do some seat reorganising. It was done in person at the club, quick and easy.

 

[Max Milburn]

And I will ensure i do this- and not go anywhere near doing it online

A couple of times I went to do it online, and I couldn't remember my password.
Who can remember a password you use once a year?

 

[cats_09]

A couple of times I went to do it online, and I couldn't remember my password.
Who can remember a password you use once a year?

It's called "save password" - my saviour for situations like the above where I only use a password once or twice a year

 

[Landgraft]

A couple of times I went to do it online, and I couldn't remember my password.
Who can remember a password you use once a year?

I would suggest looking into password managers, but I'm a hypocrite and don't bother to use one.

 

[Isaac Norm Smith]

That gives me a headache just reading that.

You're crazy to quit the social club tho!! I sat there a year or so back as a guest, was ******* mad. (but yeah almost 1k is alot)

Yeah I thought long and hard about quitting the social club, it's a great membership but it's just a bit expensive now and I can't make it to as many games as I'd like due to working many weekends.

 

[Shell]

Yeah I thought long and hard about quitting the social club, it's a great membership but it's just a bit expensive now and I can't make it to as many games as I'd like due to working many weekends.

Are you 100% guaranteed Grand Final with social?

 

[Shell]

/if we're in it obviously.

 

[Isaac Norm Smith]

Are you 100% guaranteed Grand Final with social?

Yep. Priority one access which means providing you register in the ballot, a GF ticket is guaranteed.

 

[K rock Football]

I was in India for work (never again?)while that game was on- heard it live on K Rock, and you could hear and feel the atmosphere. Their call was worth collecting and keeping.

http://www.krockfootball.com.au/aud...018/round-eighteen-ceelong-cats-vs-melbourne/

 

[Sparkle]

http://www.krockfootball.com.au/aud...018/round-eighteen-ceelong-cats-vs-melbourne/

Love how loud the crowd sounds on Krock. I was at the game, and the atmosphere was probably the best I have ever heard from a Geelong crowd. Still sends a shiver down my spine when Tuohy takes the mark

 

[darren forssman]

Lulz....just saw my bank statement and I got debited $280 AFTER I opted out the way the email told me to.

Screw this, calling tomorrow and just paying for what games I attend next season.

 

[Shell]

This is getting beyond a joke now

 

[Shell]

Its pretty much theft the way i see it. They have no right to be doing this.

 

[Nickoo]

A couple of times I went to do it online, and I couldn't remember my password.
Who can remember a password you use once a year?

Same always call; organise different family members seats, just memberships, changes to seats-more less etc and its easy over the phone. Tried once online, fail for me. Too difficult.


Sent from my iPhone using Tapatalk Pro

 

[Willo_]

Lulz....just saw my bank statement and I got debited $280 AFTER I opted out the way the email told me to.

Screw this, calling tomorrow and just paying for what games I attend next season.

I downgraded seats the moment it was all released.
Got 2 emails on Monday telling me I needed to reserve my seat or miss out.
Called them up and couldn't get through, happened to have 10 mins spare yesterday when I was right around the corner so ducked in.. They had moved my seat and my sons but also kept my son linked to his from this year trying to charge him twice.. And then actually asked if i wanted to keep it when I went in to sort it out..

Fixed now I am hoping but they also couldn't tell me why I got the emails when I had already done it.

Fun times

 

[darren forssman]

Its pretty much theft the way i see it. They have no right to be doing this.

It is pure BS. I cancelled my credit card and got it reissued and got them blocked on my new card. Probably more trouble for me to do this but screw them.

 

[darren forssman]

I downgraded seats the moment it was all released.
Got 2 emails on Monday telling me I needed to reserve my seat or miss out.
Called them up and couldn't get through, happened to have 10 mins spare yesterday when I was right around the corner so ducked in.. They had moved my seat and my sons but also kept my son linked to his from this year trying to charge him twice.. And then actually asked if i wanted to keep it when I went in to sort it out..

Fixed now I am hoping but they also couldn't tell me why I got the emails when I had already done it.

Fun times

That is hilarious for all the wrong reasons, especially the bolded.

So much incompetence, and only so much can be blamed on the ticketing company.

 

[Shell]

It is pure BS. I cancelled my credit card and got it reissued and got them blocked on my new card. Probably more trouble for me to do this but screw them.

Lol maybe call the cops on them next time