- Mar 28, 2010
- 5,342
- 6,038
- AFL Club
- Essendon
- Other Teams
- Miami HEAT
I bought a $155 membership with a 30% credit I chose last year so I paid $108.50. They then charged me $46.50 for the 30% I chose to save this year. Then another $23.50 out of nowhere. When I asked for an explanation I was told these two charges were for the grand final guarantee. This is out of whack as I came to my senses this year and unticked that and didn't pay for it. When called out they promised to refund but sneakily they only refunded the $23.50 and kept the $46.50 (the 30%). When the product on the field is so abysmal you'd imagine the membership department would be every so slightly competent but, alas, no. I'm looking forward to the membership survey at the end of the season.