The Law Airlines and refunds.

[its free real estate]

Nope, unfortunately not. Or at least they are claiming not - that is something else I think is contestable. It’s a Qantas travel insurance policy that was in place well before the outbreak.

No travel insurance covers pandemics as far as I’m aware.

 

[Caesar]

No travel insurance covers pandemics as far as I’m aware.

A lot of them cover pandemics to some degree if the policy was purchased before the pandemic was declared. She has a 12 month policy with Qantas (underwritten by NIB) which was purchased prior to 30 January (when they ceased coverage).

I believe it should cover her cancellation costs, but it's presently a matter of ongoing discussion.

 

[Total Power]

I got full refunds (but they said it will take 1 month before i get the money back on my credit card) from Qatar on AMS-SYD route due next month, however i did NOT manage to get refunds on SOF-JFK due in July. Qatar says if i do decide to cancel they will issue a voucher +10% of the value of the amount spent on the ticket. Quite happy with it.

One month later, i am still waiting for the amount to be credited. Apparently they are still processing my payment and it hasn't been sent yet. Considering the amount is more than $4,000 and specially for a platinum member, i think they could have handled this better. Meh.

But they will not downgrade me atleast if i won't meet the points threshold for platinum. They have extended my tier membership for another 12 months.

 

[owen87]

Having some back and forth with AirNZ where they're refusing to refund the full value (they want to take $600 per ticket x 3 tickets) which given my mum paid for herself, my sister and her husband, I'd really prefer to be able to recoup the $1,800 for her.

They've offered a travel credit but given the fares booked were a sale fare, there's not even a guarantee that would be equivalent to a seat in the future, let alone if they'd want to go within the time or to the destination in question (flights were MEL - LAX return).