Alerts marked as read as soon as you open the Alerts dropdown? Try this.

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Dec 1, 1999
Gates' Payroll
AFL Club
If you hover or click the Alerts Dropdown (also called a Pop-up in this software) you may see that all alerts are instantly marked read.

This is annoying as you then don't know what you haven't read.

Check your Preferences -

You have most likely un-ticked the option:

Alerts pop-up skips mark read
Do not mark alerts as read when viewing the alerts pop-up


The Fix

Tick the "Alerts pop-up skips mark read" option.

Then Save the change.

Yes - this has been staring us all right in the face for weeks.

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