Have you seen Raylene Castles comments about the Bible's/Christians? Tolerant is not exactly a word I would used.So RA were not reactive, not sure why you would even say that. If Issy had been repsonsible he could have held his beliefs and played rugby.
RA had their hand forced by Issy, a year after they first spoke to him about this. RA were extremely patient and tolerant of this intolerant person.
As far as I can tell there was no process and it's even doubtful they spoke to him 12 months ago.