Getting Tickets

[Fossie 32]

Was going tomorrow but put my codes in and its not recognising them on the app or ticketmaster

 

[Freshwater]

Was going tomorrow but put my codes in and its not recognising them on the app or ticketmaster

Exactly the same with me. I’ve only been able to get to the Ballarat games so for this year, Saturday arvo is our only feasible time, hence we are going this week and next week. But this has been a nightmare tonight trying to get a ticket. I’m getting pissed with the AFL and the stupid media types that have no idea how hard it now is to just go to the footy on a afternoon nowadays.
Fossie try the code the club sent as a text message this week? It meant I had to upgrade when I didn’t bloody want to, but I wasn’t going to miss, my opportunities are rare enough, because of this insane system.

 

[MYOB]

Was going tomorrow but put my codes in and its not recognising them on the app or ticketmaster

You don't need any code. Your ticket will be in the app

 

[Charlie Bucket]

You don't need any code. Your ticket will be in the app

Only if you have reserved seats.

If not, you need to use barcodes for every game.

 

[fred cook]

Was going tomorrow but put my codes in and its not recognising them on the app or ticketmaster

Fossil have you paid for reserved seats this year.


On iPhone using BigFooty.com mobile app

 

[Fossie 32]

Exactly the same with me. I’ve only been able to get to the Ballarat games so for this year, Saturday arvo is our only feasible time, hence we are going this week and next week. But this has been a nightmare tonight trying to get a ticket. I’m getting pissed with the AFL and the stupid media types that have no idea how hard it now is to just go to the footy on a afternoon nowadays.
Fossie try the code the club sent as a text message this week? It meant I had to upgrade when I didn’t bloody want to, but I wasn’t going to miss, my opportunities are rare enough, because of this insane system.

Thanks that worked I didnt think to look at the text as thought the codes would be same as last time.

 

[Fossie 32]

Fossil have you paid for reserved seats this year.


On iPhone using BigFooty.com mobile app

yes but cant see that i have tickets in the app already. Only been once this year and couldnt work out how to get the seats

 

[MYOB]

Only if you have reserved seats.

If not, you need to use barcodes for every game.

Are you sure. My brother has a GA membership and I'm 99% that he gets his barcode from the app for each home game

 

[Dogs 13]

Are you sure. My brother has a GA membership and I'm 99% that he gets his barcode from the app for each home game

Correct, it’s there in the app

 

[Freshwater]

Thanks that worked I didnt think to look at the text as thought the codes would be same as last time.

It shouldn’t have been that way. I was ‘lucky’ I just said to myself “you pricks have got me, the only way I’m going to the footy tomorrow is if I buy your stupid upgrade. So I typed in that text message code not my usual membership number.
We want and need our membership cards to be able to just get into games like they were always able. I don’t see myself as too old or out of touch technically, but how on earth do older fans get to the footy these days? The AFL have taken their fans way too much for granted.

 

[Dogs 13]

It shouldn’t have been that way. I was ‘lucky’ I just said to myself “you pricks have got me, the only way I’m going to the footy tomorrow is if I buy your stupid upgrade. So I typed in that text message code not my usual membership number.
We want and need our membership cards to be able to just get into games like they were always able. I don’t see myself as too old or out of touch technically, but how on earth do older fans get to the footy these days? The AFL have taken their fans way too much for granted.

There were reports early July that there’ll be a return to traditional membership cards next year.

 

[Fossie 32]

I paid for two upgrades then found I did have 7 tickets in the app the 7 were for GA anyway so we can sit on level 1 now so thats something

 

[Fossie 32]

It shouldn’t have been that way. I was ‘lucky’ I just said to myself “you pricks have got me, the only way I’m going to the footy tomorrow is if I buy your stupid upgrade. So I typed in that text message code not my usual membership number.
We want and need our membership cards to be able to just get into games like they were always able. I don’t see myself as too old or out of touch technically, but how on earth do older fans get to the footy these days? The AFL have taken their fans way too much for granted.

Have you got the app on your phone?

 

[dogwatch]

How can it be that long time members are still confused about the ticketing system at Round 21?

What an almighty fail by the AFL and it’s partners.

 

[Charlie Bucket]

Are you sure. My brother has a GA membership and I'm 99% that he gets his barcode from the app for each home game

For GA you’re right. Any non reserved Gold and Silver memberships you have to book tickets with barcodes

 

[rolling01]

How can it be that long time members are still confused about the ticketing system at Round 21?

What an almighty fail by the AFL and it’s partners.

I think it's more a fail by some members. Its pretty simple.

PS. Anyone want 2 GA tics im happy to pass on them to you.

 

[TiAn_]

The app memberships work really well imo. E.g. you can send your reserve seat tickets to someone else to use via msg and they show up in their app, no need to physically give them your membership cards.

 

[Freshwater]

Have you got the app on your phone?

No, I’ve never had to. I should. Bulldogs app or Ticketmaster app?

 

[Freshwater]

I think it's more a fail by some members. Its pretty simple.

PS. Anyone want 2 GA tics im happy to pass on them to you.

No worries Steve Jobs.

 

[Fossie 32]

No, I’ve never had to. I should. Bulldogs app or Ticketmaster app?

Bulldogs . Try installing it and I can see if I can help though someone who knows what they are doing would be ideal

 

[rolling01]

No, I’ve never had to. I should. Bulldogs app or Ticketmaster app?

So you haven't even done / tried the first thing they ask you to do.

 

[rolling01]

No worries Steve Jobs.

No need to be Steve Jobs, if you can manage to sign up to this forum then you should have no problem with app.

 

[Freshwater]

So you haven't even done / tried the first thing they ask you to do.

I’ve got tickets before from Ticketmaster using my membership number.

 

[Mantis Toboggan]

What even is a ‘ticket’?

 

[DognBones]

I think it's more a fail by some members. Its pretty simple.

Well it's certainly not that simple if you are an older member who may not have the necessary online booking skills. For many members, the requirement to book every home game and pay an extra 10 bucks for doing so (Gold 6 Member) is a pain in the a###.
The process needs to be simplified IMO.