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Homestart are ****

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brucetiki said:
Crow-mo, you have yet again missed the point. My post was about poor customer service, not about the product. You have repeatedly refused to address the reason this thread exists by making flippant comments and dodging the point like your above post.
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I have addressed it in every single post. you just don't want to hear it. the reason you keep pretending its not been responded to, is because you have nothing else to say

I think you have no right to complain, because you are getting a handout.


Also, if you 'don't care about customer service in a soup kitchen' as you so put it, then why comment in this thead at all?
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if the guy going to a soup kitchen doesn't like it, he can go elsewhere. if no one else will touch him, then he should shut the **** up and say thank you.
 
beartoo said:
If someone spilled soup on me in a soup kitchen I'd be pissed off with the service.
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well take your business elsewhere then. ah wait... the flaw in theory.

Brucetiki is right. The public servants working at Homestart are paid to do a job-deliver a service. What happened in this case was unacceptable, unless you take the view that public servants can be as inefficient as they like. It has nothing to do with the service being provided.
People should be held to account for the standard of their work--whether it is in the private or public sector.
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do you accept that the banks might be paying their staff a higher wage, so they can deliver a high level of service? you don't get champagne on a tap water budget.

I can't work out what's wrong with expecting people being given a leg up, at great public expense - government borrowings cost progressively more when poor quality loans are taken onto the public balance sheet - to show a little gratitude?
 
If there is one thing I have learnt since October 2003, it is to never get into a debate with crow-mo. This guy literally eats people through his computer.
 
Crow-mo said:
do you accept that the banks might be paying their staff a higher wage, so they can deliver a high level of service? you don't get champagne on a tap water budget.
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So you accept that public servants are entitled to work at a lower level of efficiency than people working in the private sector because they may be getting less money, and you also obviously think that this is acceptable and that no action should be taken in mitigation of poor service by public servants.
Fine.
 

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beartoo said:
So you accept that public servants are entitled to work at a lower level of efficiency than people working in the private sector because they may be getting less money, and you also obviously think that this is acceptable and that no action should be taken in mitigation of poor service by public servants.
Fine.
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nah look of course not. but that said, there are 2 aphorisms I think are apt: Beggars can't be choosers, and you get what you pay for.

its all about proportion.
 
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  • #34
Re: My vendor's conveyancer is ****

Ok, all my issues with Homestart are over as the conveyancers have all the money (and then some - hooray for change) and all I need to do is wait for the vendor to get their butt into gear.

I can now change my rant to My vendor's conveyancer is ****. Got a call from my conveyancer this morning advising that they have received nothing from the vendor's conveyancer (considering settlement is tomorrow, that may be a small problem). The conveyancer and I are now trying to arrange a 'licence to occupy' from the agent (the conveyancer indicated the agent was already preparing this) so that I can commence moving tomorrow night (before joining the exodus to Melbourne on Saturday lol).
 
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  • #37
beartoo said:
Conveyancers often are too, and they are in the private sector. :)
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Sounds like my vendor's conveyancer. Actually, it's closer to the vendor full stop. I find it amazing that the Vendor wanted a quick settlement (just over 30 days) yet it's their slackness that's delayed settlement.

My conveyancer (Eckermann Steinert) actually have been brilliant - I can see why my agent says they're their favourite to deal with.
 

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  • #39
Re: My vendor is ****

Well it looks like my vendor/vendor's conveyancer/vendor's bank haven't got their gear together still, and because no one can even get a date from them, it means I can't even get a licence to occupy.

One good thing is it gives me more time to relax for the road trip tomorrow, and I can channel my frustration into more passionate supporting of the Crows tomorrow night.
 
Crow-mo said:
why do you want to buy a house so soon anyway?

go travel, see the world. have fun. build a career. there's plenty of time for this stuff after.

hell, how do you even know what city and/or country you want to live in?
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I just meant that I would start thinking about it (e.g. saving for a deposit, checking real estate prices, etc) so that I'm prepared for one day when I might want to buy a place. I'm not decided on where I want to live yet anyway, and it will most likely be decided by where I end up getting a full time job. Anyone looking for a Graduate Engineer? :p
 
jackster83 said:
I just meant that I would start thinking about it (e.g. saving for a deposit, checking real estate prices, etc) so that I'm prepared for one day when I might want to buy a place. I'm not decided on where I want to live yet anyway, and it will most likely be decided by where I end up getting a full time job. Anyone looking for a Graduate Engineer? :p
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to quote Ian Moss:

And the money I saved won't buy my youth again
 

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