I also think that Chapman needs to shoulder a big share of that responsibility too.
There is a veritable laundry list of fu** ups that have occurred under his watch, yet he seems to continually escape scrutiny.
“Hold on, I’m the Chairman, I’m not involved in day to day operations”. ”It’s a big job, I had a successor in mind, but he died. It’s a 30 hour per week job and I need to train up the next person. It’s hands on.”.
edit - these are not direct quotes. I don’t know what to do when you quote loosely.