He's not talking about what he said but more the way he said it. Authenticity and emotional intelligence are pretty hard to fake. Like Dockshark said its in the body language, choice of language and the nuance of how things are said.
. Rosich was our saviour when he landed the job, the same love fest was rolled out about him.
Wish I could judge authenticity and emotional intelligence after a 5 minute grab on video.
Personally I would like a little more time to see how he stacks up before making a judgement.
I,ve been fooled by the shiny new toy syndrome to many times.