aussiedude
Pac-12 After Dark 2014-2023
- Feb 7, 2010
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- #4,442
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Why didn't people just renew from last year? Isn't it still cheaper to renew than to try and get a 10-15% off voucher code?
Yep. Auto renew is purely just a payment convenience feature. The prices don't change whether you auto renew or not.Dubbo, when I got the "auto renew" email I'm pretty sure it had this year's rates on there. Can anyone confirm this? Also keep in mind it will be in US dollars and since the AUS dollar has dropped you'll be paying more.
Why didn't people just renew from last year? Isn't it still cheaper to renew than to try and get a 10-15% off voucher code?
Dubbo, when I got the "auto renew" email I'm pretty sure it had this year's rates on there. Can anyone confirm this? Also keep in mind it will be in US dollars and since the AUS dollar has dropped you'll be paying more.
Interesting to note:
I got the auto-renewal warning email some time ago and finally got around to looking at it. Says I'll autorenew for AUD $165. However the new price for GamePass appears to be $255 in (I'm guessing, since there's no indication) USD.
When I went to disable autorenewal, the fine print with the checkbox says "Yes, I agree to subscribe for auto-renewal billing as outlined in the Terms & Conditions, and I understand that I will be auto-renewed annually (on or around August 1) for an NFL Game Pass Season Subscription at either the same price as the previous year's full season rate or the current full season rate, whichever is lower."
Looks like leaving autorenewal on will save me $90 or more, depending on the currency of the $255. Am I reading this all correctly?
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When I went to renew originally, it had the new rates as about AUD$90 more expensive but text that said autorenewal would keep it at the previous price:
However when I looked after the failure to autorenew, it had dropped back to AUD$165 when purchased separately. So who knows what happened in between there.
The $255 is AUD for Season Plus - $165 is AUD for Regular Season only.
It's showing me $355 as the new season plus price. BTW all these prices are in AUD (I just found the option on the top).
EDIT: Did you end up keeping the autorenew on? How much did it charge you and was it for Season Plus?
Is Apple TV up and running ?
Customer service...Emailed them Thursday night our time (so Thursday morning US time).
Didn't hear back last week.
Contacted sparkyblue over the weekend, who passed on my info to the Game Pass people.
It's now after COB Tuesday in the US... and I haven't heard anything.
I'm not having a go at you sparky - but I am having a go at the seemingly lazy and/or incompetent people that you work with. Never in my life have I had so much trouble getting someone to take my friggen money. I'm damn close to telling the NFL to jam it and using nefarious means to watch games this season.
Emailed them Thursday night our time (so Thursday morning US time).
Didn't hear back last week.
Contacted sparkyblue over the weekend, who passed on my info to the Game Pass people.
It's now after COB Tuesday in the US... and I haven't heard anything.
I'm not having a go at you sparky - but I am having a go at the seemingly lazy and/or incompetent people that you work with. Never in my life have I had so much trouble getting someone to take my friggen money. I'm damn close to telling the NFL to jam it and using nefarious means to watch games this season.
I will second and third this. Emailed about cancelling my free trial so it doesn't debit the full amount, that was last Thursday. No response as yet, despite sending a follow up email. This is also despite them stating they will endevour to respond to emails within 24 hours. Their customer service is terrible.Customer service...
Telstra > gamepass
And that's saying something!
Emailed them Thursday night our time (so Thursday morning US time).
Didn't hear back last week.
Contacted sparkyblue over the weekend, who passed on my info to the Game Pass people.
It's now after COB Tuesday in the US... and I haven't heard anything.
I'm not having a go at you sparky - but I am having a go at the seemingly lazy and/or incompetent people that you work with. Never in my life have I had so much trouble getting someone to take my friggen money. I'm damn close to telling the NFL to jam it and using nefarious means to watch games this season.
I will second and third this. Emailed about cancelling my free trial so it doesn't debit the full amount, that was last Thursday. No response as yet, despite sending a follow up email. This is also despite them stating they will endevour to respond to emails within 24 hours. Their customer service is terrible.
Hey mate, thanks for that. I think I have managed to find a way to cancel it so it won't debit the full amount. I will just now manually sign on for the season pass at $164.99Drop me a PM with your GamePass ID and email address and I'll sort it out.