NFL NFL Gamepass

[aussiedude]

 

[sparkyblue]

Apologies re: those looking for responses from me. I'm head down getting ready for pre-season and aren't as focused on product-related matters these days.

Weekly subs were pulled from market this year for various reasons (lack of subscribers, operational costs, etc). Our pricing and packaging has been getting more streamlined each seasons hence some options aren't available. For those contacting customer care, if you're not getting a response - PM me with your NFL.com ID and I'll get one of our guys to look into it. There's no reason why you should be waiting more than a day or so to hear back. Our International Customer Care is handled by a service provider, but I can get one of our domestic team to check the case for you as we use the same systems.

A while back, I said I'd update folks on PS4 - the app is ready to ship but the legal terms with Sony aren't resolved so we're not confident it will be available internationally for Pre-Season at this stage. Nothing we can do as it's in the lawyers hands at the moment....will post an update when I have more info.

 

[Demonic Ascent]

sparkyblue
Any update on RedZone, NFL Network and other media etc being available on the AppleTV?

 

[Scottty]

For you guys when you click 'Update payment information' in the account settings does it show your credit card information? Mine doesn't show anything so I re-entered it but doesn't seem to stick.

Just want to ensure I get the cheap deal for auto-renewing

 

[aussiedude]

Apologies re: those looking for responses from me. I'm head down getting ready for pre-season and aren't as focused on product-related matters these days.

Weekly subs were pulled from market this year for various reasons (lack of subscribers, operational costs, etc). Our pricing and packaging has been getting more streamlined each seasons hence some options aren't available. For those contacting customer care, if you're not getting a response - PM me with your NFL.com ID and I'll get one of our guys to look into it. There's no reason why you should be waiting more than a day or so to hear back. Our International Customer Care is handled by a service provider, but I can get one of our domestic team to check the case for you as we use the same systems.

A while back, I said I'd update folks on PS4 - the app is ready to ship but the legal terms with Sony aren't resolved so we're not confident it will be available internationally for Pre-Season at this stage. Nothing we can do as it's in the lawyers hands at the moment....will post an update when I have more info.

Whats the thinking behind the auto payments coming out Aug 5, when the old season + subs end July 31? since Aug 1 is the start of the new "Season" shouldnt the auto payments start then.

or is it one of Roger Goodells cons to cheat people out of almost a week.

 

[Demon129]

Sent a query to gamepass asking what happened to the weekly sub option, got this near instantaneous reply.

Lee (NFL Digital Care)

Aug 1, 4:40 AM PDT


Thank you for contacting NFL Digital Care with your inquiry.

We apologize for any inconvenience. Pricing and packaging are subject to change as we evaluate our product offerings for our fans. Please check back for updates.

Lee
NFL Digital Care

I've held off purchasing the full package in hope they bring back the individual team package.. BUT if they don't, I'll end up spending the $265 anyway & I'll have missed out on a few weeks of NFL Network etc so wont have got my full monies worth.... Decisions decisions

 

[sparkyblue]

sparkyblue
Any update on RedZone, NFL Network and other media etc being available on the AppleTV?

Both Redzone and Network should be available on Apple TV. Feature parity (where technically feasible) across all platforms is a goal.

 

[sparkyblue]

Whats the thinking behind the auto payments coming out Aug 5, when the old season + subs end July 31? since Aug 1 is the start of the new "Season" shouldnt the auto payments start then.

or is it one of Roger Goodells cons to cheat people out of almost a week.

The Auto-renew date is purely set based on operational stuff at this end. Domestic started yesterday, International to follow..nothing more to it than that.

My assumption is that if you haven't opted out of auto-renew you will continue to have access to the product during that period. I'm not aware of us turning off access in the interim period. There's no intention for us to cheat anyone.

 

[Brasher]

The Auto-renew date is purely set based on operational stuff at this end. Domestic started yesterday, International to follow..nothing more to it than that.

My assumption is that if you haven't opted out of auto-renew you will continue to have access to the product during that period. I'm not aware of us turning off access in the interim period. There's no intention for us to cheat anyone.

You, sir, have no business working in the NFL industry!

As a random bit of gloating, I think the combination of downloadable content and an iPad Pro is pretty well nirvana to me....a long long way from Don Lane's Tuesday night NFL show.

 

[Demonic Ascent]

Both Redzone and Network should be available on Apple TV. Feature parity (where technically feasible) across all platforms is a goal.

Awesome! Thanks for the response mate, know you're probably flat out

 

[quotemokc]

sparkyblue

Can I use my gamepass account that I use in Australia to watch replays of games when I am in the US?

 

[exe ex machina]

sparkyblue

Can I use my gamepass account that I use in Australia to watch replays of games when I am in the US?

No you wont. It goes off the IP showing. Otherwise people in the USA would get their friends to create an australian account and then theyd log in in the USA.

Use a VPN, on your browser, picking an australian fake ip and then you can. Ill let you know the one i use later tonight on firefox browser.

 

[quotemokc]

No you wont. It goes off the IP showing. Otherwise people in the USA would get their friends to create an australian account and then theyd log in in the USA.

Use a VPN, on your browser, picking an australian fake ip and then you can. Ill let you know the one i use later tonight on firefox browser.

Will I still be able to use a vpn on my phone browser?

 

[exe ex machina]

Will I still be able to use a vpn on my phone browser?

Tricky question. Theres probably a mobile app for firefox. I'll let you know later tonight

 

[J Shuttlesworth]

Decided not to renew so far.

Going to be abit of a trial to see how much I miss having NFL Network

 

[exe ex machina]

quotemokc

This is for your pc
https://hoxx.com/download/#

If you have any hitches let me know. But it's very easy to set up. It's actually free to use. Just opt in for the free version.

I'm really not sure about a good mobile VPN. Most VPN's charge money.

 

[bgt2110]

For you guys when you click 'Update payment information' in the account settings does it show your credit card information? Mine doesn't show anything so I re-entered it but doesn't seem to stick.

Just want to ensure I get the cheap deal for auto-renewing

When I updated my biller information it came up with xxxxxxxxxxx then last 4 numbers of my credit card. It also shows the expiry date. It actually took a couple of times for it to update, I double checked a few times by logging out and back in just to make sure the new card details were there.

 

[bgt2110]

Remember the Auto renew will be in a few days. Last years subscription email says Aug 1, but the free upgrade email says Aug 5.

I had to update my credit card details since the old one had expired, so check credit details also.

Thanks for prompting me to check my credit card details, I had forgotten I had updated my card in the last 12 months. Very good advice.

 

[quotemokc]

quotemokc

This is for your pc
https://hoxx.com/download/#

If you have any hitches let me know. But it's very easy to set up. It's actually free to use. Just opt in for the free version.

I'm really not sure about a good mobile VPN. Most VPN's charge money.

What about phone use? I most probably won't be taking a laptop with me.

 

[exe ex machina]

What about phone use? I most probably won't be taking a laptop with me.

I had a QUICK look around google search for mobile vpn's and all the ones i saw were paid services.

I'm really tired, cold, and kinda sick, and just want to curl into a ball and die under my pillow in 10 mins.

Can you do a google search yourself? Just search "free VPN for mobile" or "free VPN for android" and see what comes up, and have a look thru.

 

[Zealbee]

Sorry if this has been answered but I can't be bothered looking back through this thread - does anyone here use Game Pass on Apple TV, or is that function available yet?

I'm having trouble getting Game Pass to work on my Macbook Air on every browser so am looking for alternatives.

 

[nobbyiscool]

Sorry if this has been answered but I can't be bothered looking back through this thread - does anyone here use Game Pass on Apple TV, or is that function available yet?

I'm having trouble getting Game Pass to work on my Macbook Air on every browser so am looking for alternatives.

Yeah, it was available last season - that's how I used to watch games most of the time. Easy to use, and the best streaming quality that I found.

 

[Zealbee]

Yeah, it was available last season - that's how I used to watch games most of the time. Easy to use, and the best streaming quality that I found.

And it doesn't matter what version of the Apple TV it is? Do you have a good internet connection at home? Mine is pretty average and don't want to waste money if the stream is going to be bad or patchy.

 

[Demonic Ascent]

Sorry if this has been answered but I can't be bothered looking back through this thread - does anyone here use Game Pass on Apple TV, or is that function available yet?

I'm having trouble getting Game Pass to work on my Macbook Air on every browser so am looking for alternatives.

I use the AppleTV3 and it was fine - though I have BigPond Cable so you may want to check how well you stream some other stuff to see how it will work.

A couple of issues I found (from memory) were that you couldn't start the game from the beginning if it had already started - you would either have to join in progress or wait til it finished to watch the replay. Also there was some issue with watching the game after it had ended - you had to wait for all the days games to complete before being able to watch but that may have been just for the condensed version? If you look back through this thread it will tell you because I raised it and got a response from sparkyblue that it was due to using the same platform as the US version of gamepass.

Also you could only access the games on AppleTV last year - none of the other stuff like NFL Network, RedZone or the archived programs like Hard Knocks. Apparently that is being fixed this year though according to sparkyblue in this thread the last few days. From memory that was also due to using the same platform as US so the other issue with the games may be sorted out this year as well? Might need sparkyblue to give some advice there.

 

[Demonic Ascent]

Interesting. I don't have any issues with the International Version of the AFL app but it wasn't built by the same dudes who built the AFL domestic app.

Not sure if BigPond built that app, but I know the guys at AFL Digital Media who are a pretty capable crew and have a good setup @ Etihad.

Re: GamePass - That download function may still make it into the Android app this season if we bring dev back in-house earlier than scheduled (next season). It may also be available in the NFL Mobile app as well as we're looking at adding that function.

Hey mate, will the download feature be available on Android this season?

 

[Demon129]

I use the AppleTV3 and it was fine - though I have BigPond Cable so you may want to check how well you stream some other stuff to see how it will work.

A couple of issues I found (from memory) were that you couldn't start the game from the beginning if it had already started - you would either have to join in progress or wait til it finished to watch the replay. Also there was some issue with watching the game after it had ended - you had to wait for all the days games to complete before being able to watch but that may have been just for the condensed version? If you look back through this thread it will tell you because I raised it and got a response from sparkyblue that it was due to using the same platform as the US version of gamepass.

Also you could only access the games on AppleTV last year - none of the other stuff like NFL Network, RedZone or the archived programs like Hard Knocks. Apparently that is being fixed this year though according to sparkyblue in this thread the last few days. From memory that was also due to using the same platform as US so the other issue with the games may be sorted out this year as well? Might need sparkyblue to give some advice there.

And all this time I have been buying gamepass & syncing it to my apple tv to watch games... Having to wait for all the games to finish is a pain, most games I watch the replay anyway though. My apple tv is 3 years old though so not sure if it'll work....