No Oppo Supporters NMFC 2019 Membership Thread

[North1411]

I received this:

"At North Melbourne we understand that sometimes even the most loyal and passionate members may not be able to make it to every home match in a season.

In 2019, reserved seat members have the ability to return their seat for any home match they are unable to attend.

If your membership seat sells through Ticketmaster, you can choose to either receive a credit towards your 2020 membership or an instant partial refund on your 2019 membership .

Adult and concession members will receive a credit of $25 per seat sold while juniors will receive $15.

If you are unable to make our upcoming match against Geelong this Sunday, please make sure you return your seat by 5pm this Wednesday to ensure your seat can be returned for sale."

Now I never return my seats, despite some weeks not being able to attend. This week for example I cannot attend, yet I won’t be returning my seats. With my family of 4 this means that I won’t get the $90 that I would if I returned the seats.



It got me thinking about a much-discussed issue on here, the admission of opposition fans into the North membership areas. The issue is clearly the club trying to get revenue from those that are attending and there is of course the appeal of the fuller stands.

I personally would be significantly more inclined to return my seats if the club was able to coordinate the allocation of those seats as an upgrade to a GA North Member. In-fact I would forego the cashback if that was to be the case.

Perhaps this is the approach that could be considered. North fans tend to be willing to put cash into the club when it asks for it. This would be like that. Less cash returned to for returned seats to discount North member upgrades. Also if the fans upgrade then it would actually give the club more data to target market these fans. What’s more is I see no reason this couldn’t happen for all levels of membership. Like an upgrade waterfall. GA to level 1. Level 1 to level 2. Level 2 to onto Donald McDonald’s lap (or whatever the next level is).

“Can’t make the game, help another Roo enjoy your seats.”

I understand that we have not even been able to execute the basics this year. However, I trust that will change. There is some validity to this idea.

The club can do this, They did it for me on the good friday game. I am a premiership club member, but I live interstate so I only make 2-3 games a year. I called the membership department 4 days out, informed them I was not attending and asked them to upgrade a member for free. They were very pleased to do this so just call

 

[ApplecrossWC]

View attachment 669141

I click join and get a blank screen

View attachment 669142

I think that portal is run by Telstra but still pretty crap

Hahaha, the phone number is cooked too. Doesn't even ring, they really are making it difficult.

EDIT: Typed the mobile URL into my browser and managed to get to the page - https://membership.nmfc.com.au/5-game-0

 

[Snake_Baker]

View attachment 669141

I click join and get a blank screen

View attachment 669142

I think that portal is run by Telstra but still pretty crap

More damage control.

 

[Uber Roo]

Ben and Alicia are grouse
At last weeks replacement game , I was told to print my own tickets
I don’t have a printer
I rang Alicia she printed them, had them in an envelope at the Merchandise tent at gate 5
Outstanding customer service


On iPhone using BigFooty.com mobile app

 

[gokangas]

Ben and Alicia are grouse
At last weeks replacement game , I was told to print my own tickets
I don’t have a printer
I rang Alicia she printed them, had them in an envelope at the Merchandise tent at gate 5
Outstanding customer service


On iPhone using BigFooty.com mobile app

OK - she stays - the rest can go.

 

[Peter27374]

Oh woopee, 40k as l predicted. After all that's the minimum target. Real figure comes out a year later in financial report.

 

[ferball]

40,020

Right after Mardi Grass weekend.

Also this is a sign our membership department are shit faced.

 

[Dirty_11]

Yeah they were there Friday Toes
Log into your NM account and click the Carlton game to view them.

And have to laugh otherwise I’ll cry but it seems some members also had them emailed.

I’ve accepted the fact I will have to call up each and every time to get them to manually send through the email and push it to my account as they can’t fix the issue.
No email to buy replacement tickets.
No email to print tickets.
And I sure as hell will have to follow this thread to find out when the bulldogs game goes on sale.

I ******* loath the club right now. I can’t deal with them anymore.

Dogs game seating were available as of Monday.

Sent from my SM-G950F using Tapatalk

 

[giantroo]

40,300

 

[Snake_Baker]

40,300

Ground to a........................drip

 

[wazza03]

40,563


On iPhone using BigFooty.com mobile app

 

[Twinkletoes]

40,563


On iPhone using BigFooty.com mobile app

Welcome to the North clan Hosie family and friends. [emoji106]

 

[giantroo]

40,563


On iPhone using BigFooty.com mobile app

Been at that number for 2 weeks now.

 

[SMaturin]

Been at that number for 2 weeks now.

Must have been Brad's job to update...

 

[King Corey]

All club figures are cooked. Attendences haven't dramatically swung up for everyone's games yet membership numbers just pump up and up for clubs each year. Don't tell me with the myriad more options to spend money on that so many more people are altruistically buying AFL club memberships and not attending these days.

 

[jimandphilbadge]

I have heard that Social Club Medallions are back on again due to the number of member complaints, can anyone confirm or deny ?

Yes, but you have to collect from the membership tent. And I only found out that after seeing one in the social club and asking where the guy got his from.

 

[Uber Roo]

I had hoped that with Brads termination there’d be a little spike
Oh well [emoji17]


On iPhone using BigFooty.com mobile app

 

[Snake_Baker]

I had hoped that with Brads termination there’d be a little spike
Oh well [emoji17]


On iPhone using BigFooty.com mobile app

After round 10? Too late.

 

[muttley45]

Yes, but you have to collect from the membership tent. And I only found out that after seeing one in the social club and asking where the guy got his from.

I got mine from front membership desk at Arden St about 2 weeks ago when I went to pick up cap.

 

[jimandphilbadge]

I got mine from front membership desk at Arden St about 2 weeks ago when I went to pick up cap.

I did 2 trips to the tent at the Geelong game. One to get a cap, then returned to get a medallion.
My brother's membership card didn't have a social club logo on it, so they gave him a medallion on game day then another one in the mail the next week.
Need to emphasise guy at the tent was very helpful, but the membership service has been a fiasco this year.

 

[Twinkletoes]

All six of our membership cards have finally arrived, 10 rounds into the season.

 

[muttley45]

I did 2 trips to the tent at the Geelong game. One to get a cap, then returned to get a medallion.
My brother's membership card didn't have a social club logo on it, so they gave him a medallion on game day then another one in the mail the next week.
Need to emphasise guy at the tent was very helpful, but the membership service has been a fiasco this year.

Totally agree, hopefully this will be one of the item's addressed in the review.

 

[Snake_Baker]

All six of our membership cards have finally arrived, 10 rounds into the season.

Appalling. There's just no excuse for that.

 

[Mav]

All club figures are cooked. Attendences haven't dramatically swung up for everyone's games yet membership numbers just pump up and up for clubs each year. Don't tell me with the myriad more options to spend money on that so many more people are altruistically buying AFL club memberships and not attending these days.

Not sure about the other clubs but dont underestimate how many Tassie members we have. This is where our membership increases are.

 

[Twinkletoes]

Appalling. There's just no excuse for that.

Apparently thousands of members have been affected with some other clubs who've used the same company affected even worse than us. Hence why we're going in a different direction next season.