Maggie5
Moderator
- Moderator
- #201
I use Agoda too, have found them pretty accurate and always read reviews first.Beauty was in the eye of this beholder,or at least in the mind and imagination. I fronted up to reception at the Royal Mekong Boutrique Hotel in Phnom Penh. I'd booked on Agoda for 5 nights. Their photos and description suggested that a spacious and tasteful low season steal awaited me. Throw in a decent size swimming pool, and for $US 18 per night I would taste a discounted version of the level of luxury that my finances might otherwise not entitle me to expect. 'Would I like to update a standard to deluxe double with breakfast for an extra $US6 something?' Agoda gives me 10 minutes to accept the offer and I say no. I reckon I can get breakfast for $4 outside. So I save $2. US.
Bad decision. This place does really good coffee and omelette to order.Worse there appears to be a significant difference between standard and deluxe double rooms. I was escorted over the road to the old hotel. Three days later, my room has gone from a windowless box with some big shells on in-built ledges and tasteful lighting, and generally nice fittings, to a smaller box with windows, and blinds with gaps that leave me exposed and that let in the light from the room opposite me. Not to mention the noise of the 3 maids who all gather early each morning in their cleaning and sheet closet. Along with the scrapes and bangs whenever an occupant uses their door.
Both my rooms have been on the ground floor.My windowless cave at least insulated me from sound and light. This much smaller corner box has 2 lots of windows with bars criss-crossing them. There is a nasty urine smell in the bathroom which wafts into the bedroom. Both rooms have a decent flat screen TV, a neat little fridge, an electric jug, cups and saucers and tea and sugar bags. There's even a hair dryer. The pillows aren't hard and big like they have all been so far. The mattress even has a bit of give. The metal doors are noisy, get stuck and require pushing, pulling and banging to open or lock them. Not just mine, but everyone else's doors have their own crunching and screeching sounds.In my mind, the negatives of this experience,significantly outweigh the positives.
There is a pool, but though it's immeasurably bigger than my room, it's still small and exposed and not my kind of scene at all. I will ask for an upgrade tomorrow. If it costs me an extra $10 a night for my last 2 nights, so be it. I promised myself a bit of a treat. Instead my nostrils are working overtime at filtering out the urine, and I am continually looking for spots to put my stuff within my tiny surrounds. I feel like Gulliver living in the barn or whatever the Lilliputians sheltered him in. The control for the air con has disappeared. It's right over the bed so I am going to freeze overnight. The air-con, not the remote control. I can only gather that has been lost.
My old room was better than this. It even had a biggish bathroom boasting no less than 3 shower heads and hoses, and a bathtub. If a bathroom's worth is measured by it's shower capacity, this one is only a third as good as good as the one I gave up. Having requested windows, I felt a compulsion to accept the move. My decision making skills appear lacking in objectivity. From the frying pan straight in to the fire. Of the many comments on Agoda no one has stated the bleeding obvious - don't book a standard room at this hotel.
I quite enjoy doing Agoda hotel reviews. Mine are significantly longer and more detailed than the average review. The manager of this place is going to wish I had never stayed here.
I always think if I am spending money for a holiday, may as well make it a good one but have been burned before I used Agoda.