Feedback Premium Subscription Issues

[Kirkswan]

Hey Chief,

Pretty sure I won a free membership for a perfect tipping round, and yet still I'm being charged... how do I check this out? Lucky my card expired this year and I haven't updated the details, otherwise I'd already have been charged... Not good chief...

Cheers

EDIT: It was round 9 mate... and I sponsored a player with Sydney, so I get free membership with that as well.

 

[Chief]

Hey Chief,

Pretty sure I won a free membership for a perfect tipping round, and yet still I'm being charged... how do I check this out? Lucky my card expired this year and I haven't updated the details, otherwise I'd already have been charged... Not good chief...

Cheers

EDIT: It was round 9 mate... and I sponsored a player with Sydney, so I get free membership with that as well.

Tomorrow I will go through your account - it’s an edge case where you have membership from multiple sources.

 

[Kirkswan]

Tomorrow I will go through your account - it’s an edge case where you have membership from multiple sources.

How'd you go?

 

[Chief]

How'd you go?

Didn’t get to it with trade deadline will see if I can tonight

 

[Kirkswan]

Didn’t get to it with trade deadline will see if I can tonight

It's cool... I'm not updating my details until after you figure it out, so take your time!

 

[Kirkswan]

Didn’t get to it with trade deadline will see if I can tonight

Hey Chief, BF tried to debit a subscription again last night... getting a bit worried here... don't let me be unsubscribed, will you...

I forwarded the email to the payments section at BF so if that's not you, maybe they can sort it...

 

[Chief]

Hey Chief, BF tried to debit a subscription again last night... getting a bit worried here... don't let me be unsubscribed, will you...

I forwarded the email to the payments section at BF so if that's not you, maybe they can sort it...

Which email address? Convo me so we can look at details.