Like the "that's understandable" here it looks like the journo thinks it's
"oh I can understand why the tweeter is worried they're stealing the votes" instead of
"Oh I can understand why you (meaning the person asking for escalation) would be concerned that the tweet violates terms of service, but here's why it's ok.."
"oh I can understand why the tweeter is worried they're stealing the votes" instead of
"Oh I can understand why you (meaning the person asking for escalation) would be concerned that the tweet violates terms of service, but here's why it's ok.."








