- Banned
- #1
Hopefully somebody from the club sees this ...
After having to rush to organise tickets hours before the Richmond game, I realised that club are not properly notifying its members on A-classification matches.
There is a massive difference between sitting behind the goals and sitting on the wings on level 3. Yes, I will cough up the extra $14 because I'd rather stay home than sit behind the goals.
So the members must be properly notified of A-classification matches preferably through text and email ...
1- This is not proper notification: http://view.tmclient.ticketmaster.c...76d06757d11&camefrom=EMCL_332272_15292885&r=0
It needs to state explicitly that it is an A-classification match within the graphic. I rarely click into them.
2- When you click into it, and I can assure you without that explicit info most will not, this message is absolute misleading garbage:
At least hyperlink "designated general admission areas" and provide a link to this: http://membership.kangaroos.com.au/files/file/Revised Etihad StadiumAgameMap 2014.jpg
Ideally, members need to be notified of the classification before each match. But at the bare minimum, they must be notified of A-classification matches.
I'm sure some members would've scanned in for the Richmond game and would've been furious when they found out they can only sit behind the goals. I acknowledge you work hard to gain members, you need to work just as hard to keep them (and I'm not asking for much here).
Hopefully this is sorted out before the Carlton/Geelong matches.
After having to rush to organise tickets hours before the Richmond game, I realised that club are not properly notifying its members on A-classification matches.
There is a massive difference between sitting behind the goals and sitting on the wings on level 3. Yes, I will cough up the extra $14 because I'd rather stay home than sit behind the goals.
So the members must be properly notified of A-classification matches preferably through text and email ...
1- This is not proper notification: http://view.tmclient.ticketmaster.c...76d06757d11&camefrom=EMCL_332272_15292885&r=0
It needs to state explicitly that it is an A-classification match within the graphic. I rarely click into them.
2- When you click into it, and I can assure you without that explicit info most will not, this message is absolute misleading garbage:
MEMBERSHIP
Match-day access
This match is classed as an A-match. Members will still be able to scan into the ground using their membership card.
General admission members can find a seat in any of the designated general admission areas on Level 3.
At least hyperlink "designated general admission areas" and provide a link to this: http://membership.kangaroos.com.au/files/file/Revised Etihad StadiumAgameMap 2014.jpg
Ideally, members need to be notified of the classification before each match. But at the bare minimum, they must be notified of A-classification matches.
I'm sure some members would've scanned in for the Richmond game and would've been furious when they found out they can only sit behind the goals. I acknowledge you work hard to gain members, you need to work just as hard to keep them (and I'm not asking for much here).
Hopefully this is sorted out before the Carlton/Geelong matches.