Bullshit. Eddie made himself look like a complete dickhead. A simple question was asked. Can they get a refund? A simple "Yes, but it could mean the end of the club would suffice". Instead he went on an obnoxious pre-prepared rant, yelling like a deranged twat, while failing to give a simple yes or no answer. As for this, call the club and we will help bullshit. All that is is asking for an opportunity to put the hard word on people that are likely genuinely struggling.
Occam's Razor. I'm not sure why everyone is debating it.
Call the club and ask them, see what they tell you.
Or I can just save you the time because the answer is no. That's why Eddie didn't answer the question.
Why do you think the AFL try to put a product even though it didn't even last one round? Why did say they will give it till December 31st to complete the season? To keep you hopeful and for you not to call and ask for a refund.