For Christmas year before last, December 2006 my partner bought me a really good pair of sunnies for quite a bit of money.
Come February this year (14 months later) the lens falls out of one side and the frame is split where it joins the bridge. Lens has a chip on it cos it fell on the floor when I was walking.
Take said sunnies back to store where purchased with receipt, advised that they are out of warranty but will see what they can do.
2 weeks later get a call saying sorry we can't fix them cos they are out of warranty but we will sell you a replacement pair for 50% off.
They have to be kidding right!
Would you replace them with the risk that it may happen again - I think not so I said I would consider another brand but no they said it would be a like for like replacement. So I took it up with their head office and got the offer of you can buy another pair of any brand for 50% off.
So all up I would have had to have spent $600 in 14 months for a pair of sunnies which if these ones don't go more than 12 months I'm up for more dosh again!
I will add I really looked after these sunnies as a) they were a gift and an expensive gift and b) I realised after wearing a decent pair of glasses that those funky $2 crazy clarks ones do nothing for your eyes!!
Come February this year (14 months later) the lens falls out of one side and the frame is split where it joins the bridge. Lens has a chip on it cos it fell on the floor when I was walking.
Take said sunnies back to store where purchased with receipt, advised that they are out of warranty but will see what they can do.
2 weeks later get a call saying sorry we can't fix them cos they are out of warranty but we will sell you a replacement pair for 50% off.
They have to be kidding right!
Would you replace them with the risk that it may happen again - I think not so I said I would consider another brand but no they said it would be a like for like replacement. So I took it up with their head office and got the offer of you can buy another pair of any brand for 50% off.
So all up I would have had to have spent $600 in 14 months for a pair of sunnies which if these ones don't go more than 12 months I'm up for more dosh again!
I will add I really looked after these sunnies as a) they were a gift and an expensive gift and b) I realised after wearing a decent pair of glasses that those funky $2 crazy clarks ones do nothing for your eyes!!




