SuperCoach website problems

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Bristol

Team Captain
Feb 22, 2012
583
423
AFL Club
Carlton
CHROME LOGIN FIX FOR SUPERCOACH

I have had the same problem with logging in to Supercoach, and I managed to find a fix by myself. For anyone on Google Chrome who gets a blank white page on login, here is the fix I found:

1. Go to chrome://settings in your browser.
2. Scroll down, click on "Show advanced settings..." and under the "Privacy" title, click on the "Content Settings" button.
3. In that pop-up window, under the "Cookies" title click on the "All cookies and site data..." button. In that next pop-up window there is a search bar in the top right corner; type in "idp" and in the results you should see "idp.news.com.au".
4. Roll your mouse over the option and it should highlight a light blue colour, and there'll be a grey "X" on the right - click the "X" so that option is deleted. Click Done in the bottom right corner.
5. Under the "Cookies" title, click on the "Manage exceptions..." button.
6. At the bottom of this new pop-up there is a text box where you can enter a URL. In this box type in "http://supercoach.heraldsun.com.au", and then change the drop-down on the right from "Always" to "Clear on exit". Click Done on the bottom right of both pop-ups when you have finished.
7. Finished.

Hopefully that should work - it has so far for me.
 

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Bristol

Team Captain
Feb 22, 2012
583
423
AFL Club
Carlton
Yeah I think I might know how to fix that. I had the same problem when logging in today.

Repeat step 6 and type in "idp.news.com.au" and set the drop-down from "Always" to "Clear on exit"

6. At the bottom of this new pop-up there is a text box where you can enter a URL. In this box type in "http://idp.news.com.au", and then change the drop-down on the right from "Always" to "Clear on exit". Click Done on the bottom right of both pop-ups when you have finished.

Hopefully this works.
 

Bristol

Team Captain
Feb 22, 2012
583
423
AFL Club
Carlton
Just found out my latest fix doesn't work when you close and re-open Chrome. I'm looking again for another resolution.
 

thepokey

Debutant
Mar 12, 2012
85
109
Melbourne
AFL Club
Essendon
Other Teams
New York Knicks, New York Yankees
Having massive problems with our draft ... its randomised but one team has never been given a pick and we're about half way through and another team has had multiple picks in a row. So we have one absolutely jam packed team that will smash everyone and someone who hasn't even been given a player yet.

Do NOT randomise your draft!
 

_Buffalo_

Debutant
Mar 4, 2012
98
142
AFL Club
Port Adelaide
CHROME LOGIN FIX FOR SUPERCOACH

I have had the same problem with logging in to Supercoach, and I managed to find a fix by myself. For anyone on Google Chrome who gets a blank white page on login, here is the fix I found:

1. Go to chrome://settings in your browser.
2. Scroll down, click on "Show advanced settings..." and under the "Privacy" title, click on the "Content Settings" button.
3. In that pop-up window, under the "Cookies" title click on the "All cookies and site data..." button. In that next pop-up window there is a search bar in the top right corner; type in "idp" and in the results you should see "idp.news.com.au".
4. Roll your mouse over the option and it should highlight a light blue colour, and there'll be a grey "X" on the right - click the "X" so that option is deleted. Click Done in the bottom right corner.
5. Under the "Cookies" title, click on the "Manage exceptions..." button.
6. At the bottom of this new pop-up there is a text box where you can enter a URL. In this box type in "http://supercoach.heraldsun.com.au", and then change the drop-down on the right from "Always" to "Clear on exit". Click Done on the bottom right of both pop-ups when you have finished.
7. Finished.

Hopefully that should work - it has so far for me.

Thanks for taking the time to post this.

Have tried everything on here and still can't log in on Firefox, IE8 or Chrome. Looks like it's doing something then i see logout/true etc etc in the address bar and takes me back to login screen with no further info.

Is there any official support forum for SC 2013?
Hope this is fixed before gameday
 

Jiska

Moderator
Feb 24, 2013
36,614
54,638
Melbourne
AFL Club
Melbourne
Other Teams
Storm
Thanks for taking the time to post this.

Have tried everything on here and still can't log in on Firefox, IE8 or Chrome. Looks like it's doing something then i see logout/true etc etc in the address bar and takes me back to login screen with no further info.

Is there any official support forum for SC 2013?
Hope this is fixed before gameday
Having the same problem, logout link doesn't work. Can't get in to the site at all.
 

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Jiska

Moderator
Feb 24, 2013
36,614
54,638
Melbourne
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Melbourne
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Storm
Doesn't work for me, in Chrome, IE or Firefox. I log in and it just takes me back to the main page, no errors.
 

Jiska

Moderator
Feb 24, 2013
36,614
54,638
Melbourne
AFL Club
Melbourne
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Storm
I just sent this to Supercoach support:

I'm unable to log in to supercoach. I type in my username and password, the URL changes to logoff and then takes me back to the main page with no error messages.
I've read around in forums and they say to go to http://supercoach.heraldsun.com.au/?logout=true and then try again, but this doesn't work for me.
I've tried logging in from my work computer on IE, Chrome and Firefox with no luck. I've cleared cache and reset cookies, still can't get in.
I went home last night and tried from my iPad, my desktop computer and from my laptop, with different browsers, same problem exists.
Interestingly, I am able to log to log in to the website from ALL locations with my fiance's supercoach account, so it looks like the problem is directly related to MY supercoach account.
Please assist ASAP.
 

_Buffalo_

Debutant
Mar 4, 2012
98
142
AFL Club
Port Adelaide
I just sent this to Supercoach support:

I'm unable to log in to supercoach. I type in my username and password, the URL changes to logoff and then takes me back to the main page with no error messages.
I've read around in forums and they say to go to http://supercoach.heraldsun.com.au/?logout=true and then try again, but this doesn't work for me.
I've tried logging in from my work computer on IE, Chrome and Firefox with no luck. I've cleared cache and reset cookies, still can't get in.
I went home last night and tried from my iPad, my desktop computer and from my laptop, with different browsers, same problem exists.
Interestingly, I am able to log to log in to the website from ALL locations with my fiance's supercoach account, so it looks like the problem is directly related to MY supercoach account.
Please assist ASAP.

I have tried everything I've read of the internet and nothing is working on all browsers for me. I'm starting to suspect it may have something to do with me having the app? because my girlfriend's account works fine on my PC as well.

where did you go to find the contact for Supercoach Support?
 

GuyIncognito

Team Captain
Oct 5, 2004
535
254
Melbourne
AFL Club
Geelong
I can't seem to log-in to the draft version of supercoach. I try to enter my normal supercoach username and password and it states it is not registered. When I attempt to register it states that my email is already registered. Ridiculous. I am currently using firefox. Anyone else encountered this problem?
 

Jiska

Moderator
Feb 24, 2013
36,614
54,638
Melbourne
AFL Club
Melbourne
Other Teams
Storm
I have tried everything I've read of the internet and nothing is working on all browsers for me. I'm starting to suspect it may have something to do with me having the app? because my girlfriend's account works fine on my PC as well.

where did you go to find the contact for Supercoach Support?
Good point. I have the app but she doesn't. Supercoach homepage (where you login), contact us down the buttom.
 

_Buffalo_

Debutant
Mar 4, 2012
98
142
AFL Club
Port Adelaide
Good point. I have the app but she doesn't. Supercoach homepage (where you login), contact us down the buttom.
have found one workaround for it, however, it's annoying.

If you click on forget your password and go through the process of a password recovery it will log you in fater the recovery is complete.

Don't really want to do that each time. I too have sent a ticket to their support.
 

Jiska

Moderator
Feb 24, 2013
36,614
54,638
Melbourne
AFL Club
Melbourne
Other Teams
Storm
I just sent this to Supercoach support:

I'm unable to log in to supercoach. I type in my username and password, the URL changes to logoff and then takes me back to the main page with no error messages.
I've read around in forums and they say to go to http://supercoach.heraldsun.com.au/?logout=true and then try again, but this doesn't work for me.
I've tried logging in from my work computer on IE, Chrome and Firefox with no luck. I've cleared cache and reset cookies, still can't get in.
I went home last night and tried from my iPad, my desktop computer and from my laptop, with different browsers, same problem exists.
Interestingly, I am able to log to log in to the website from ALL locations with my fiance's supercoach account, so it looks like the problem is directly related to MY supercoach account.
Please assist ASAP.
Well, good news. I logged a support case and they emailed me to say it was fixed. Alas, it wasn't, so I informed them no good. The next day they emailed back to try again and the problem has been resolved - so if problems persist for anyone else, contact them.

Go to http://supercoach.heraldsun.com.au and down the bottom, click on "read more - guides, help and faqs" and then "contact us" - good luck!!
 

Obese Arachnid

Diplomatic Immunity
Jan 11, 2008
21,718
75,798
Dirty Boulevard
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Collingwood
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There are no other teams.
Just looking at my rucks tonight for options.
Sam Jacobs, has disappeared. (Not in my side, in the list section)
Give it a burl & see if it's the same for you.
 
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