Media Sweet Medical Outpatients

[Pugsley]

Not having cake would turn out worse for other people than it would for you.

A metabolism a model would be jealous of.

 

[DemurePrincess]

Brick Loosener is gonna need some care MWPP

 

[MWPP]

Brick Loosener is gonna need some care MWPP
View attachment 2552109

Brick Loosener and all of the other casualties will be triaged according to the earlier guidelines and given excellent care

 

[Brick Loosener]

Brick Loosener and all of the other casualties will be triaged according to the earlier guidelines and given excellent care

I'm fine.

 

[MWPP]

CLINICAL GOVERNANCE UPDATE
The following has been released under Freedom Of Information (FOI) after approval from the Ethics committee

A review of recent match commentary confirms a high volume of contact-related incidents occurring without structured assessment or follow-up.

Common presentations include:

• “Crunched”
• “Smashed”
• “Poleaxed”
• “Laid out flat”
• “Very slow to get up”
• “Wobbly in the hands of the trainers”
• “Seeing stars”

Escalation phrases such as “someone call an ambulance” remain frequent, with no confirmed arrivals.


Key Issues Identified

• No consistent triage or assessment process (prior to outpatient services)
• Informal return-to-play decisions, often immediate
• Ongoing reliance on the “day leave” protocol
• No clear discharge pathways

Risk Assessment

• Player welfare: compromised
• Clinical oversight: limited
• Hurt pride: widespread

Overall risk level: High


Intervention
The introduction of Sweet Medical Outpatients provides:

• Walk-in assessment
• Structured triage
• A central point of care

Current Status

• Demand: exceeding capacity
• Waiting room: active
• Ambulance: still pending

Recommendations
Additional funding for further staffing has been allocated on the basis of the impact of the intervention, as well as current status showing that there is overwhelming demand

 

[BallaratBulldog]

I always see stars but that’s just because I play along side BFew dogs105 ClarkeM to name a few.

 

[Robertio]

Being captain of a winless team can cause "hurt pride" so that would be category one wouldn't it be?

 

[Pugsley]

Being captain of a winless team can cause "hurt pride" so that would be category one wouldn't it be?

Only great captains do this.

 

[JoshWoodenSpoon]

Being captain of a winless team can cause "hurt pride" so that would be category one wouldn't it be?

Only great captains do this.

MWPP, do you treat hypochondriacs?

 

[MWPP]

MWPP, do you treat hypochondriacs?

Yes, especially during business hours. The appointments themselves with the reassurance tends to treat them faster than anything we prescribe. They also tend to be diligent and follow advice of a trusting professional so they actually make great patients.

If they present after-hours for an unscheduled appointment though they will be subject to the same triage criteria as everyone else.

 

[BFew]

MWPP, do you treat hypochondriacs?

What's your favourite treat Pugsley ?

 

[Pugsley]

What's your favourite treat Pugsley ?

The beef chews.

 

[BFew]

The beef chews.

My cat loves me even more than normal tonight after I got her some fresh beef to chew on at use by date discount pricing at Woolies today.

There's not enough of the below in the SFA at the mo.

 

[MWPP]

What's your favourite treat Pugsley ?

The beef chews.

The Chocolate Labrador we fostered in Melbourne absolutely loved peanut butter, banana and carob powder as a dessert treat

She also loved cheese as much as I did though we limited it because it gave her diarrhoea

Rest assured Pugsley you’ll have access to beef chews and all your other favourite treats . It’s the least we can do for the service you’re providing to the community.

 

[BFew]

Is there a creche at the sweet medical outpatients clinic?
Or somewhere our support pets/people can relax whilst we are being assessed and treated
?

 

[MWPP]

Is there a creche at the sweet medical outpatients clinic?
Or somewhere our support pets/people can relax whilst we are being assessed and treated
?

We don’t have a crèche yet but it’s something we will continue to advocate for. It would be useful for our staff as well as our clients and their families.

In the meantime there are plenty of couches to relax on

 

[MWPP]

Thank you for arranging this visit with your overseas relatives Robertio - it meant a lot to my former colleagues and their patients at RCH

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www.kidsnews.com.au

 

[Robertio]

Thank you for arranging this visit with your overseas relatives Robertio - it meant a lot to my former colleagues and their patients at RCH

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www.kidsnews.com.au

I was just about to post here lol, i just read what JoshWoodenSpoon said about me and now i feel sick, it's an emergency now.

 

[BFew]

I'm hoping Pugsley will support (or partner with me) in my new K9 signage business venture.
Happy to donate the below to hang up in the waiting room.

 

[Pugsley]

I'm hoping Pugsley will support (or partner with me) in my new K9 signage business venture.
Happy to donate the below to hang up in the waiting room.

View attachment 2555172

I'm all for promoting good care.

 

[BFew]

I'm all for promoting good care.

I'm very relieved you didn't post one of those much overused "why not both" giphy.

 

[Pugsley]

I'm very relieved you didn't post one of those much overused "why not both" giphy.

There is only so much of that you can have.

 

[MWPP]

I was just about to post here lol, i just read what JoshWoodenSpoon said about me and now i feel sick, it's an emergency now.

Rather than spending the evening in the busy ER/ED, I'll ensure that you get a priority 1 scheduled outpatient review ASAP to discuss your concerns

 

[MWPP]

I'm hoping Pugsley will support (or partner with me) in my new K9 signage business venture.
Happy to donate the below to hang up in the waiting room.

View attachment 2555172

That picture on the left reminds me of Up!

It's a great movie but it's also very sad/touching

At least we have the adorable picture on the right to help

Therapy dogs are the most important members of the team!

 

[MWPP]

COMPLAINTS & FEEDBACK SUMMARY

Following the establishment of Sweet Medical Outpatients, an initial review of patient and stakeholder feedback has been conducted.

Positive Feedback
There has been general appreciation for the introduction of a formal assessment process, with many noting increased confidence in recognising and acknowledging injuries. The concept of a dedicated primary care service within Sweet has been broadly well received.

Negative Feedback
Concerns have primarily centred around extended waiting times, particularly among lower triage categories, as well as the perceived overuse of the phrase “please take a seat.” Some patients have also expressed frustration at the limited availability of immediate return-to-play clearance.

Common Themes in Patient Feedback
A consistent pattern has emerged in patient-reported responses, most commonly expressed as “I’m fine,” “I can keep going,” and “that was nothing,” often irrespective of the mechanism or severity of injury.

Observations
Patients frequently attempt to leave prior to formal assessment, dispute their assigned triage category, or self-discharge directly back onto the field. These behaviours remain a significant barrier to effective rapport and clinical management.

Feedback from Stakeholders
Trainers have been broadly supportive, albeit constrained by time and competing match-day responsibilities. Players remain largely resistant to intervention unless symptoms significantly impair function, while spectators are increasingly vocal in calling for medical review.

Summary
There is a clear preference for immediate return to play, coupled with low engagement in follow-up care. Informal and self-directed assessment continues to dominate despite the availability of structured services.

Response
Feedback has been acknowledged. Patients will continue to be assessed and managed according to clinical need.
Confidence in one’s own condition will not be used as a diagnostic tool.