- Apr 19, 2019
- 13,685
- 45,852
- AFL Club
- North Melbourne
When I was recovering from surgery I was so bored I sat by the window waiting for a delivery. I watched the bloke get out of the van and go straight to the letterbox to put in the non delivery slip.Update...
After my complaint and the call I got late yesterday, Australia Post managed to intercept my package as it was being returned to Dandenong in order to be returned to sender. They had the driver bring it back to the "nearest" post office.
I got an SMS this morning - pick up at Karingal LPO.
That's a 15 minute drive from my place. The nearest is a 6 minute walk and there's at least one other PO between my place and the Karingal LPO.
Anyway, I got my package.
Apart from QANTAS, maybe a few Telcos and ANZ Bank, I rate Australia Post as a very low capability organisation.
I know that their logistics workload is huge, but that demands high capability. When a delivery driver stops four or five houses from the clearly printed delivery address then lodges a non-delivery reason advising that the address does not exist, well, we have a problem.
Maybe I need to sit down and have a coffee to calm down a bit.
I have had 4 double espressos already though, so another isn't going to calm me down much further.




