Mega Thread The Port Store Mega Thread Part 2

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Manhattan Bronx

All Australian
Apr 4, 2017
983
769
AFL Club
Port Adelaide
Trying to order the heritage guernsey online, but my membership discount isn't being applied. I logged in using my member number. Anyone know a way around this, beside from ringing them?
 

Steve Dore

International Trade Facilitator
Aug 30, 2004
30,094
46,001
a three hour tour.
AFL Club
Port Adelaide
Other Teams
Minnesota Vikings, Canadiens, Ports
Trying to order the heritage guernsey online, but my membership discount isn't being applied. I logged in using my member number. Anyone know a way around this, beside from ringing them?
Email them and ask how to get the member discount. I'm interested to know the answer. :)
 

glitch01

Club Legend
Aug 16, 2009
1,801
4,060
Dubai
AFL Club
Port Adelaide
Other Teams
Manchester United Portland Timbers
I emailed Infinite Retail, will let you know when I get a response.
Just rang the store to put my order through any way :)
Good luck with that - they're absolutely useless. Their website can't handle a UAE address to deliver stuff.
Contacted them "nothing we can do about it, sorry.."
It used to work but they've obviously changed something on their site, not the slightest bit interested in trying to resolve it.
Ended up ordering from the club itself over the phone
 

Magus

Cancelled
Dec 31, 2013
16,404
40,966
AFL Club
Port Adelaide
Other Teams
Dallas Mavericks
Hasn't worked for 18 months or more. That's the last time I tried to order online and had no luck getting the 10% discount.
 

Capital Power

Norm Smith Medallist
Jul 31, 2005
6,057
9,947
Canberra
AFL Club
Port Adelaide
Other Teams
Cronulla Sharks
Can confirm this works on my account - might be worth checking with them that your login details are correct. But yeah, getting a response might be a struggle.
 

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El Zorro

狐狸
Mar 4, 2014
8,658
19,298
Capistrano
AFL Club
Port Adelaide
Trying to order the heritage guernsey online, but my membership discount isn't being applied. I logged in using my member number. Anyone know a way around this, beside from ringing them?
Have you renewed your membership? I just did a quick test with my account, I have renewed and I get the discount applied automatically, and my daughters who hasn't renewed and doesn't get the discount applied. If you have renewed, are you sure it's the same email address?
 

tribey

5 Wins-in-a-row Certificate ‘13, ‘14, ‘18, ‘20
Mar 9, 2003
60,136
148,956
Queen St & Peter Rd
AFL Club
Port Adelaide
Other Teams
NUFC, YES.
Guernsey needs black cuffs, black collar (with black numbers) and grey socks with a black band at the top.
Cuffs and trim are such an ignored part of kit. They can absolutely transform a strip from mediocre to good or even great.
 

Manhattan Bronx

All Australian
Apr 4, 2017
983
769
AFL Club
Port Adelaide
Have you renewed your membership? I just did a quick test with my account, I have renewed and I get the discount applied automatically, and my daughters who hasn't renewed and doesn't get the discount applied. If you have renewed, are you sure it's the same email address?
Yep, renewed a month or two back. Same email address I've been using for a few years.
Seems like I'm not the only one having issues *shrugs*
 

glitch01

Club Legend
Aug 16, 2009
1,801
4,060
Dubai
AFL Club
Port Adelaide
Other Teams
Manchester United Portland Timbers
Was having a browse on the on-line store......spot the obvious problem with a couple of their suggested Xmas Gifts......

1576125962198.png
 

LaunchpadMcQuack

#lolport
Jul 6, 2011
1,594
5,044
AFL Club
Port Adelaide
Didn't Matt Richardson say they would continue to order more prison bars guernseys if they ran out? Went in to order four, was told they didn't have some sizes available but to order the adult ones on the website. Ended up just preordering a couple for little ones I've converted.

Why would staff (manager/ Chotiko's minion) direct people away from the club? I asked if there would be another run of them and again was just told to go to the online store. I'm not in a rush and would have been fine with waiting, it's a long time until round 1.

I renewed this week but it's disappointing another part of the club isn't working like it should.
 

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