Feedback Welcome Back! Post your issues and errors here please.

[Bomberboy2013]

G'day

Having the following problem running on IPad, never experience this before can you please assist.

It blocks a lot of text and is unreadable

Thanks in advance

 

[The Speaker]

Clear your cache.

 

[Bomberboy2013]

Clear your cache.

Thanks mate all fixed

Had no idea about the problem

Much appreciated

 

[Chief]

Thanks mate all fixed

Had no idea about the problem

Much appreciated

I've seen it reported a couple of times before. Browser gets the wrong image to display.

 

[QS]

I've seen it reported a couple of times before. Browser gets the wrong image to display.

Now how about this menu bar, Chief?

 

[Chief]

Now how about this menu bar, Chief?

Menu bar?

 

[Chief]

Chief, I've tried logging out of all devices and it still does not work. Works fine if logged out, but it makes it near impossible (well at least from a practical perspective) to navigate Bigfooty without it. Could something have happened with my account for it to be isolated to that?

Your account has nothing at all out of the ordinary.

Could you try registering a new account and seeing if you have the same problem?

 

[QS]

Menu bar?

Sorry, sidebar. Long day at work.

Your account has nothing at all out of the ordinary.

Could you try registering a new account and seeing if you have the same problem?

Yep, was going to ask if that's okay. Will do so and let you know.

 

[Denis Denuto]

Your account has nothing at all out of the ordinary.

Could you try registering a new account and seeing if you have the same problem?

No problems with the sidebar with a new account, Chief.

 

[QS]

I also tried clearing cache after logging out. It's really bloody weird - just randomly started a couple of weeks ago (on all devices!).

 

[QS]

Right Chief. Logged in as me, not the bumbling lawyer a strange thing happens; I've been playing with everything to try and get this working but if I click on the RSS button say in the Eagles board next to 'the nest' then back button out of that page it brings the menu up with odd favourites up the top (Hawthorn, GWS). When I click into a forum it disappears again. The plot thickens...

 

[QS]

Not sure if it helps, but here's the safari activity report for 'BigNav' which I assume is the quicknav bar (sidebar) - says internal server error:

 

[WATIGE]

Hi Chief,

The information bar/tab/display has changed nature - last week it was about 1 tenth of my screen it now takes up the whole screen - see picture!! It also had an "x" button in the corner so that once I had taken it in I could close it down and not have it re-appear - that no longer exists either. Likely to be anything wrong with my system or is it a change for eveyone? - finding it very inconvenient at the moment.

 

[Chief]

View attachment 18106
Hi Chief,

The information bar/tab/display has changed nature - last week it was about 1 tenth of my screen it now takes up the whole screen - see picture!! It also had an "x" button in the corner so that once I had taken it in I could close it down and not have it re-appear - that no longer exists either. Likely to be anything wrong with my system or is it a change for eveyone? - finding it very inconvenient at the moment.

I would clear your cache of anything related to BigFooty - your browser seems to be ignoring the style sheet that would stop this happening.

Does it happen on all browers.

 

[The Dodger]

Hi Chief,

I upgraded my account to platinum this morning and have not been able to upload a 110kb gif as my av.
I keep getting the "has to be under 50kb" warning.

Any help appreciated.

Cheers

 

[Chief]

Hi Chief,

I upgraded my account to platinum this morning and have not been able to upload a 110kb gif as my av.
I keep getting the "has to be under 50kb" warning.

Any help appreciated.

Cheers

Does not seem that PayPal has sent us confirmation that your payment is cleared.

Can you send us the email PayPal sent you when you paid? support@bigfooty.com

 

[The Dodger]

Does not seem that PayPal has sent us confirmation that your payment is cleared.

Can you send us the email PayPal sent you when you paid? support@bigfooty.com

Done.

 

[WATIGE]

I would clear your cache of anything related to BigFooty - your browser seems to be ignoring the style sheet that would stop this happening.

Does it happen on all browers.

Thanks chief - clearing cache did the trick. Will know to try that first with any further issues.

And only use the one browser.

 

[Super Hans]

Chief, I'm trying to make a GIF my avatar. I have reduced it down to 47kb so it's under 50kb and it's 200x200, yet it still says my file is 'too big'. How can I fix this?

 

[Chief]

Chief, I'm trying to make a GIF my avatar. I have reduced it down to 47kb so it's under 50kb and it's 200x200, yet it still says my file is 'too big'. How can I fix this?

Make it match the actual avatar dimensions?

What is the exact error message?

 

[Super Hans]

Make it match the actual avatar dimensions?

What is the exact error message?

I've made it 200x200, and then made it 47kb. The message says that the file is still too big.

 

[Chief]

I've made it 200x200, and then made it 47kb. The message says that the file is still too big.

The file size is set at 10240 bytes right now. Sounds wrong to me.

 

[Chief]

I've made it 200x200, and then made it 47kb. The message says that the file is still too big.

Try now.

 

[Super Hans]

The file size is set at 10240 bytes right now. Sounds wrong to me.

I'll try again now and if it doesn't work I'll post the error message.

 

[Super Hans]

All good now, Chief. Thanks.