Society/Culture Calling 000

[rdhopkins2]

Disclaimer: Do NOT under any circumstances call 000 unless it is a genuine emergency. That's right, 000 is not for asking the weather forecast, number of your mother-in-law or the latest zodiac sign update.

(If you waste emergency resource time, you deserve the local constabulary on your doorstep giving you a squirrel grip).

This thread is to educate you and your kids on what you will be asked so that you can get a more timely response to a genuine emergency or threat.

http://www.police.vic.gov.au/content.asp?Document_ID=59

What happens when I call Triple Zero (000)?

1. Your call is connected to the Emergency Call Service (ECS).
2. ECS will answer - 'Emergency - police, fire or ambulance?' (if the caller is on a mobile telephone they will be asked for the city and state they are in).
3. Respond with the service/location you require.
4. Your call will then be connected to the emergency service you require.
   

What happens when I am connected to Victoria Police?

1. The Emergency Services Telecommunications Authority (ESTA) call taker will ask:

• Where is your emergency?
• What has happened?
• When did this happen?

2. Calmly answer all the questions asked by the ESTA call taker.
3. Police will then be dispatched to assist with the emergency.

What if I need police, fire and ambulance together?

When your call is answered by the ECS, request the service which is most urgently needed in terms of threat to life. That service will organise for other emergency services to attend, if needed.

When do I call Triple Zero (000) for police?

Only in an emergency where police are needed.
For example:

• any suspected offence in progress, being witnessed or just committed
• any situation where life or injury is threatened
• motor vehicle accident where persons are injured
• air, rail or water accident
• any event which might cause danger to persons or property
• explosion or bomb incident/threat
• a disturbance or breach of the peace, for example domestic violence incident or anti-social behaviour.
  

When shouldn't I call Triple Zero (000) for police?

When it is not an emergency.
For example:

• asking a question or advice
• reporting something which has happened in the past
• wanting to speak with a particular police member or to be connected to a police station
• making a complaint
• wanting a non-police related service. Police cannot connect to other non-emergency services (for example, taxis)
• where the assistance of the State Emergency Service, local council or other government or non-government service is needed
• annoying telephone calls.
  

How do I contact police for non-emergency matters?

• Ring your local police station.
  – OR –
• For specialist inquiries, refer to the Victoria Police entry in the White Pages ® Directory.
• If you need help in a windstorm, tree fall, hailstorm, flood or similar, telephone the Victoria State Emergency Service on 132 500, if you are in Melbourne or Greater Geelong. For the rest of Victoria, please check the White Pages ® Directory for your local unit.
  

How do I contact police for traffic emergencies?

• for any traffic emergencies call Triple Zero (000).

For example:

• persons trapped or injured as a result of a motor vehicle accident
• trucks overturned or involved in a serious collision
• level crossing train collisions etc.
  

How do I contact police for non-emergency traffic incidents?

For non-emergency traffic incidents, such as non-dangerous parking complaints and minor non-injury collisions where both parties are present and have exchanged the necessary details, call your local police station.
Local police station numbers can be found by searching in the 'Your Local Police' section link on the right side of this page. Police station numbers are listed in the White Pages ® Directory - Business and Government and you can also find your local police station's telephone number by calling the 12455 directory assistance number.

Thank you for your attention.

 

[bit_pattern]

You can also call 911, it routes right through to 000

 

[Spiro_Malakellis]

If you are out of reception, have no sim card, phone is locked or travelling internationally, you can dial the international code 112.

 

[_JC_]

so i shouldn't call 000 when mcdonalds runs out of nuggets?

 

[Illinois Nazi]

so i shouldn't call 000 when mcdonalds runs out of nuggets?

I think that has been pretty clearly answered above - it is an emergency situation and needs instant repsonse.

 

[bit_pattern]

So that's a yes?

 

[Fire]

If you are out of reception, have no sim card, phone is locked or travelling internationally, you can dial the international code 112.

Out of interest, how do you get connection if you are out of reception? Does it just connect to whatever network is avaliable, and if none are present its game over?

 

[Inferno]

^ I thought it gave out a distress signal that would be picked up by a satellite or something along those lines.

 

[Strike Swiftly]

Nah it just connects you to an available network. If there are no networks in the area, your s**t outta luck.