Extra E-mail Boxes on Telstra Cable

[Former]

Tried to set one up an extra e-mail box on my cable account, only to find they want $11.00 per month! Most ISPs give you 4 or 5 extra e-mail boxes for free, and even companies that make their living out of e-mail only ask for $30 or less per YEAR.

I told the helpdesk person exactly where they could stick it and got a free HotPop.com POP3 e-mail address.

What does your ISP provide?

 

[carn_the_nmfc]

That's what Telstra Bigspend is like.

Go with Iprimus which has 7 free email boxes. We have it at home.

 

[happy_in_hell]

OptusNet cable has 5 email and website addresses (when you set up an email address, you also get a site name (eg: members.optusnet.com.au/____))

 

[daicos4ever]

I'm with Telstra cable... Same prob as you (re email box), always has problems connecting, struggles to download even the smallest file, says I've been disconnected when it's pretty obvious I haven't been....

And then you call the helpdesk and the best advice they can give is 'reinstall the software'. Thanks professor, but I've already tried that.

The only good thing about it is we're getting free foxtel for six months for some reason.

 

[you_idiot]

Neighborhood Cable (which at the moment is only in regional Victoria-- so far in Ballarat, Mildura and Geelong-- but expanding), they offer up to five e-mail addys/boxes with their broadband installation.

Good value for the money, if you ask me... even if I didn't take advantage of their free broadband installation offer a few months ago.

 

[knuckles]

Originally posted by Groves
Tried to set one up an extra e-mail box on my cable account, only to find they want $11.00 per month! Most ISPs give you 4 or 5 extra e-mail boxes for free, and even companies that make their living out of e-mail only ask for $30 or less per YEAR.

I told the helpdesk person exactly where they could stick it and got a free HotPop.com POP3 e-mail address.

What does your ISP provide?

Cable or ADSL? I have ADSL on $100 per month plan but same problem. One addy only. Down for a whole week too couple of weeks ago.

 

[Former]

"Tried to set one up an extra e-mail box on my cable account"

Cable. To get extra e-mail you have to "add users" for $11 a pop per month.

An incredible, indefensible rip-off. I have the cable modem on a router with four machines networked in the house. They don't like that, which is why the extra charge for extra e-mail boxes. They assume you are networking it and getting more value than they want to give you. It costs them no extra, but they think they should be making money off it all the same.

This is one of the reasons why people like Richard Branson get a toe-hold in certain markets. There is value available for the customer for little or no extra cost, but companies like Telstra and the banks make you pay through the nose for that value while Virgin often passes that value on to the customer without goughing them.

Telstra is still trying to skim the cream long after it has ceased to be a viable strategy, or rather long after it would normally be viable in any other market that didn't have Telstra at the top of the food chain, growing fat on tasty monopolistic profits.

 

[carn_the_nmfc]

Go with Foxtel or one of the pay tv packages.

Neighbourhood Cable is really good

 

[you_idiot]

Originally posted by goaldrush
Neighbourhood Cable is really good

Exceptionally good, in fact-- although you don't get as many cable TV channels as you would through Foxtel, Austar or Optus.

But for about $90/month for combined cable TV + broadband-- and that includes Fox Footy-- it's an excellent deal...

 

[Former]

Originally posted by goaldrush
Go with Foxtel or one of the pay tv packages.

Neighbourhood Cable is really good

My circumstances mean that the packages don't do anything for me. Have Foxtel and Bigpond broadband, but Optus phone and Vodafone pre-paid mobile. The packages offered by Telstra are there to make you pay more by lumping everything in at Telstra's high prices. The switching cost to install Optus cable Internet is too high.

Studies in the UK with the deregulated energy sector show that getting all of your utilities from one company on one bill costs more in the long run. Companies see it as a value added service and charge accordingly. I haven't seen anything to convince me that Australian telcos are any different.

Living in Brisbane, Neighbourhood Cable is not possible.

 

[carn_the_nmfc]

Originally posted by Groves
My circumstances mean that the packages don't do anything for me. Have Foxtel and Bigpond broadband, but Optus phone and Vodafone pre-paid mobile. The packages offered by Telstra are there to make you pay more by lumping everything in at Telstra's high prices. The switching cost to install Optus cable Internet is too high.

Studies in the UK with the deregulated energy sector show that getting all of your utilities from one company on one bill costs more in the long run. Companies see it as a value added service and charge accordingly. I haven't seen anything to convince me that Australian telcos are any different.

Living in Brisbane, Neighbourhood Cable is not possible.

Try going with Optus I have heard that they have a great deal on Cable.

If that doesn't work, then I would give IPrimus a go because they have broadband going for a great price. It is on the website that I gave earlier. I hate telstra bigspend.