Help!

[SonOfScray]

Something has gone bung with my computer, I think its that worm virus or something.

1.People have received heaps of emails from our bigpond address with file attachments from my website folder. No one sent them though?

2. My homepage is usually the Bulldogs site. Turned on the PC today and its stuck on some geocities site that says "page cannot be found" Any attempt to change it back result in the computer crashing.

3. Can't access the Control Panel through the start button. Crashes

4. When I click "internet' on the Bigpond surfboard type thing, the computer freezes and it says msgrv32 (not responding) Bigpond (not responding)

Anyone come across this before and have any idea how to fix it? Any help / ideas would be appreciated.

 

[ferrets79]

It could be any number of worms, would you be able to tell me the actual geocities address to which it directs your browser to? That would essentially identify it.

Reading your post, I'm assuming that you dont have any virus protection currently running? If you dont then

Housecall

is a very thorough online antivirus scan utility. I have to warn you though that it does take a while to download, so unless you have broadband you'll have to be a little patient.

If you cannot access the net via your own computer, then there are plenty of good anti virus programs out there. Norton, Vet, Command and even Trend Micro are all very good programs that dont cost the world.

If that doesn't fix things, then you'll just have to start from scratch. In other words format your HD.

 

[SonOfScray]

Thanks for the help mate, I am going to get Norton asap.
the homepage is stuck on geocities.com/yori_mrakkadi or something like that

 

[ferrets79]

Originally posted by SonOfScray
Thanks for the help mate, I am going to get Norton asap.
the homepage is stuck on geocities.com/yori_mrakkadi or something like that

The worm is called W32.Galil.C@mm. Its not particularly dangerous, just a nuisance. Heres some info on it from symantec:

Symantec viral database

Norton or Pcillin are both very good , not to mention VET which is probably the best anti virus software, though a little tricky.

I'm not sure removing the virus will fix the msgrv32 (not responding) problem. That particular file might be corrupted and need replacing.

Just give the anti-virus program a go first and we'll take it from there.

 

[SonOfScray]

Got McAfee antivirus- seems to have fixed problems 1, 3 and 4.

Would reinstalling the IE browser fix up the homepage issue or is that somehow linked to the worm virus?

 

[ferrets79]

no need to reinstall explorer, just follow the link below which should fix that problem:


Windows Registry

Just follow the instructions and you should be right.

 

[SonOfScray]

Cheers, all is fine now. Appreciate your help.