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- #676
I suppose the benefit is that they can control whether the filth is served to underagers.
Poor service- retail
- Thread starter Gasometer
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I suppose the benefit is that they can control whether the filth is served to underagers.
Customers that argue about prices
I lost count of the amount of times I told them to take the catalog with them to the counter and discuss it with those at the register. I have no power to give them a discount.
Also we don't sell fancy pants chocolates, want the expensive allergy free chocolate go to a specialty shop!
Sometimes I wonder why we even bother with labels, people never look at them anyway, then complain when they don't agree with the price.
One of the things that happened yesterday was a section of an aisle was decked out in M&M's (all sorts, same weight, different flavour packaging) all half price - 20 hooks worth in rows of 4, the reduced price was promoted with various signage on the hooks covering the original price (both A4 and slightly smaller sized print out sheets of paper). The person hounds me saying am I sure it's reduced ? I point out EVERY discounted label (as per the catalog) and said we both see the same thing, and yes you should be getting it at the reduced price not the full price. Seconds later the person serving her at the register runs down to me to double check. The customer was in the right, it's not my fault that the item itself was still scanning in at the expensive price.
Another person arked up over the price of a chocolate easter bunny, once again I don't set the prices so don't bite my head off because you've seen it cheaper elsewhere. Take your frustration out on the person at the register not the person that's tidying up the mess other customers leave behind.
I lol when I do the sports section (which contains exercise equipment and mountain bikes and such). I get asked questions relating to them and I just say - do I look like I am the type of person that uses these things ?
I lol when I do the sports section (which contains exercise equipment and mountain bikes and such). I get asked questions relating to them and I just say - do I look like I am the type of person that uses these things ?
Regarding this, because trade section is next to Plumbing, customers always come to ask us (usually we send them back to Plumbing and call the dude working there to meet him). One day there wasn't anyone in Plumbing so before I can say anything this dude tells me his entire debacle. I say sorry I'm not 100% sure, he chucks a sad, rinse a repeat throughout the store every day.
If I knew all about plumbing, would I be at Bunnings? Same with electrical questions. If I knew all this, I'd be an electrician, not retail.
- Thread starter
- #680
Shell
Premium Platinum
Coles order: 40 mins late + 3 items missing.
Well done Coles, bravo.
Well done Coles, bravo.
- Oct 7, 2002
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I lol when I do the sports section (which contains exercise equipment and mountain bikes and such). I get asked questions relating to them and I just say - do I look like I am the type of person that uses these things ?
They've probably seen you around the traps in your sports gear and figured you were sporty.
...er, no?
Hate to disappoint but I do not look like that in any way shape or form
Skinhead, no glasses, and I have better dress sense (excluding when I wear the Indian cricket shirt
).I am a big unit for sure, still am athletic and play tennis and basketball regularly
.I don't shop in that area very often so I'm rarely ever there outside of work itself.
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Just make that s**t up.One of the things that happened yesterday was a section of an aisle was decked out in M&M's (all sorts, same weight, different flavour packaging) all half price - 20 hooks worth in rows of 4, the reduced price was promoted with various signage on the hooks covering the original price (both A4 and slightly smaller sized print out sheets of paper). The person hounds me saying am I sure it's reduced ? I point out EVERY discounted label (as per the catalog) and said we both see the same thing, and yes you should be getting it at the reduced price not the full price. Seconds later the person serving her at the register runs down to me to double check. The customer was in the right, it's not my fault that the item itself was still scanning in at the expensive price.
Another person arked up over the price of a chocolate easter bunny, once again I don't set the prices so don't bite my head off because you've seen it cheaper elsewhere. Take your frustration out on the person at the register not the person that's tidying up the mess other customers leave behind.
I lol when I do the sports section (which contains exercise equipment and mountain bikes and such). I get asked questions relating to them and I just say - do I look like I am the type of person that uses these things ?
I remember as a 15 year old working at K-Mart after school and on weekends back when the sports section sold guns and ammunition (mid to late 80's)
People would ask me what I recommended for hunting rabbits and foxes and s**t.
I'd just point to a .22 and say "that one will be right", they'd walk out with a gun and ammunition. How the * there was no mass murders in our K-Mart or shopping centre has still got me stuffed.
Whoa, I couldn't even imagine that
I'm enjoying telling people that they have the right to keep their receipt and take it back for a refund if they are unhappy with it, it's standard ACCC law but so many people are clueless (at the same time i have probably started a wave of self entitled complainers but still).
I'm talking an IGA where the counter is a normal but designated ciggy counter with no 'front' counter
I remember watching a woman get abusive to one of the managers at Woolies when I worked there many moons ago, she had bought those $10 sneakers they sometimes sell and she wanted to return them for a refund or exchange them for a new pair, she had clearly been wearing them for at least 5 months considering how dirty they were and how much wear they had, and when he asked to see a receipt the paper was blank.
He was actually going to refund it as an act of good will to her but he starting his sentence with "Well I am happy to help but" and this chick flips out over these shoes before he finishes his sentence. Then he flips out over him abusing her and him kicking her out of the store.
Best part is, he was going to say to her "Well I am happy to help but we don't carry these shoes anymore, are you happy with a refund?"
Moral of the story, listen before you speak bitches.
He was actually going to refund it as an act of good will to her but he starting his sentence with "Well I am happy to help but" and this chick flips out over these shoes before he finishes his sentence. Then he flips out over him abusing her and him kicking her out of the store.
Best part is, he was going to say to her "Well I am happy to help but we don't carry these shoes anymore, are you happy with a refund?"
Moral of the story, listen before you speak bitches.
class78
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Was at Rundle Mall Woolworths the other day to buy my evening meal of Frozen Lasagne, some Jack Daniels from the BWS, and some cat food, for my own consumption. I was served by this 15 year old with blonde hair, I thought 'Holy *, this kid looks far too dumb to handle my groceries'. The boy then tells me that my basics card can't be used to buy liquor or smokes. Is he taking the piss? * me, Woolworths really has gone downhill.
- Jul 7, 2003
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Correct.
Not for us.
Why was it being discussed? The boy wouldn't have been the one selling you the liquor and smokes.
So at my most recent shift I got this guy asking me if he we had somewhere that he would be able to "test" how bright the lightglobes were that he was going to buy. I casually said no we don't have that here - in my mind I was going "we're not bunnings you idiot" .
I am also being sickingly overly cheerful to everyone I encounter and amusing myself while on the job (might look a little too OTT but oh well). When someone needs to know where something is I have a little stupid fun with it and say something like "let's go on a road trip, follow me"
.I am also being sickingly overly cheerful to everyone I encounter and amusing myself while on the job (might look a little too OTT but oh well). When someone needs to know where something is I have a little stupid fun with it and say something like "let's go on a road trip, follow me"
Asked at work if I could get supervision access to the computer systems. They said probably.
They give that out like candy at our store.
Also how good is it to work Easter weekend...so quiet
It wasn't really that quiet for me, crowds were down but saturday afternoon was busy with heaps of people at the registers buying stuff. I still got asked silly questions and had to direct people to what they were after. The time after the store closed was pretty easy though, not as much work to do once everyone had gone (for example: no need to sort out and rearrange the easter section when it had been gutted by customers to the point where there was nothing left). Sunday was much of the same and fingers crossed that today is also dead. I worked Christmas eve and that was insane especially for someone like me that does the Christmas shopping weeks/up to 2 months in advance so I avoid the mayhem.
Yesterday was dead for us. We did about half what we normally do on a Sunday and today's meant to be pretty quiet too
So envious! We're a 24/7 store, and the only days of the year we shut are Christmas and Good Friday. I worked on Saturday and holy Jesus it was busy. Had about 15 people queued for express, and a further 10 lining up for self service.Also how good is it to work Easter weekend...so quiet
Of course, Woolies decided it would be best to trial three newbies that day. Countless 'service 10s' eugh
Do we get 2.5x rates on easter saturday? could be different by state though. I got the rates last year but I heard not this year?
