Anyone contacted Supercoach directly?

[sdsdsdsd]

For example my team has a glitch on it which prevents me from trading. My team has been entered into a league and consists of 30 players. Ive sent 4 emails via the contact-us message thing in the help menu but have gotten no responses. Does anyone know a number i can call or anyways in which i can reach them. Im 100% sure this is a glitch and ive done nothing wrong in terms of rules.
Has anyone spoken to a technician involved with super coach, if so how
thanks

 

[cfc05]

For example my team has a glitch on it which prevents me from trading. My team has been entered into a league and consists of 30 players. Ive sent 4 emails via the contact-us message thing in the help menu but have gotten no responses. Does anyone know a number i can call or anyways in which i can reach them. Im 100% sure this is a glitch and ive done nothing wrong in terms of rules.
Has anyone spoken to a technician involved with super coach, if so how
thanks

My sisters team has a glitch in it too.. havent tried trading yet though.

Hampson is my foward reserve whilst gamble is my ruck reserve... no idea how it happened. Clearly chose them in their respective positions.

 

[sdsdsdsd]

My sisters team has a glitch in it too.. havent tried trading yet though.

Hampson is my foward reserve whilst gamble is my ruck reserve... no idea how it happened. Clearly chose them in their respective positions.

Yeh same thing with me tuck is in defence, hampson is in midfield and gamble in ruck. All the sides of the page is white and the last bench spot comes up with this message

Fatal error: Call to undefined method: stdClass->getweekpoints() in /home/vapormedia/rsync/live/virtualsports_2008/sections/heraldsun_afl/includes/maintablemiddle-team.html on line 180

similiar to urs?

 

[Ling Sting]

try using a different browser (Firefox if on IE and visa versa). Otherwise try another computer.

Sometimes different firewall settings might cause errors. Not sure either of these will make a difference but worth a try before contacting them.

 

[bailz66]

Fatal error: Call to undefined method: stdClass->getweekpoints() in /home/vapormedia/rsync/live/virtualsports_2008/sections/heraldsun_afl/includes/maintablemiddle-team.html on line 180

Thats a server side error no need to try diferent browsers

i think your team is corupt

and emailing them is really all you can do.

 

[sdsdsdsd]

Fatal error: Call to undefined method: stdClass->getweekpoints() in /home/vapormedia/rsync/live/virtualsports_2008/sections/heraldsun_afl/includes/maintablemiddle-team.html on line 180

Thats a server side error no need to try diferent browsers

i think your team is corupt

and emailing them is really all you can do.

how can i get corrupt?, the only way i can think that this happened is during the final minutes before lockout, i substituted n brown from my team to s thompson on my bench. However due to the massive delay it would have taken ages. During the delay my computer froze and i was forced to restart, when i turned the comp back on in was lockout and now im missing s thompson on my bench. However when one of my mates looks at my team using a different username, every1 shows up and everything is fine
and ive given up on emailing them mate, ive tried 5 times using the contact us from last friday to today and i have gotten no answer, sad really

 

[Satan]

how can i get corrupt?, the only way i can think that this happened is during the final minutes before lockout, i substituted n brown from my team to s thompson on my bench. However due to the massive delay it would have taken ages. During the delay my computer froze and i was forced to restart, when i turned the comp back on in was lockout and now im missing s thompson on my bench. However when one of my mates looks at my team using a different username, every1 shows up and everything is fine
and ive given up on emailing them mate, ive tried 5 times using the contact us from last friday to today and i have gotten no answer, sad really

Feel for you mate, tried to change my team but could not log on after 5pm, probably somewhere in the terms etc is a disclaimer about no guarantee of server being fast etc ....

a few comments thou, Friday and Monday being public holidays might have meant them being down on staff, no excuse but in business a reality even in IT

They were probably swamped with thousands of emails like yourselves so it may take some time responding or they might issue a general statement

I did email them a few weeks about something and they did respond within a few days

 

[bailz66]

how can i get corrupt?, the only way i can think that this happened is during the final minutes before lockout, i substituted n brown from my team to s thompson on my bench. However due to the massive delay it would have taken ages. During the delay my computer froze and i was forced to restart, when i turned the comp back on in was lockout and now im missing s thompson on my bench. However when one of my mates looks at my team using a different username, every1 shows up and everything is fine
and ive given up on emailing them mate, ive tried 5 times using the contact us from last friday to today and i have gotten no answer, sad really

I think that whats happened is when you have made your trade some of the database queries required to change your team were made but some of them did not run. This would mean that the database may have lost some of your data and corrupted your team.

To explain it in better terms think of it as a car engine. You have the carborator, the air filter, sparkplugs ect ect ect.... you went to replace your carby with a better one but forgot to connect up the fuel line.... all of a sudden your engine isn't working anymore... Many sad days mate... good luck getting in the mechanic

 

[sdsdsdsd]

I logged on today and everything is fine

 

[Bryceson]

i used the contact us feature yesterday. cos i am in 2 leageus currently (Was in them b4 round 1) and now i want to join a 3rd league that was created this week but the option isnt there anymore.it said they will reply in 24 hours and it has nearly been that so im waiting....

 

[speaknoevil]

i used the contact us feature yesterday. cos i am in 2 leageus currently (Was in them b4 round 1) and now i want to join a 3rd league that was created this week but the option isnt there anymore.it said they will reply in 24 hours and it has nearly been that so im waiting....

I have been invited into a second league too, and would love to know how to get into it as some friends missed the r1 cutoff.

I understand why you can't move from an already filled league, but it's a pity they didn't just leave the 'join extra league' box in the league page.

If you/anyone finds a solution to this, please post it here?

cheers.

 

[moose25289]

I have been invited into a second league too, and would love to know how to get into it as some friends missed the r1 cutoff.

I understand why you can't move from an already filled league, but it's a pity they didn't just leave the 'join extra league' box in the league page.

If you/anyone finds a solution to this, please post it here?

cheers.

i emailed them the same question early in the week and got a reply today saying that u cant join any other league due to something about fixtues and other 5h1t. i reckon its a joke. my mates didn't make a team last week and made their's this week and left one spot open 4 me. its a bloody joke. the only option i can say, even though its prob illegal. just make the same team under a diff name and enter it in. is prob illegal tho

 

[speaknoevil]

i emailed them the same question early in the week and got a reply today saying that u cant join any other league due to something about fixtues and other 5h1t. i reckon its a joke. my mates didn't make a team last week and made their's this week and left one spot open 4 me. its a bloody joke. the only option i can say, even though its prob illegal. just make the same team under a diff name and enter it in. is prob illegal tho

once a league gets filled to 16 teams they create a fixture and you cannot leave it. i can accept that, even though i don't necessarily agree with it as a new team could just take your place in the fixture.

what i think is more stupid is the fact that you cannot then enter a second or third league, which has been recently created and is not currently filled with 16 teams. if anything, YOU will be disadvantaged by this as the 'new' teams which join will have been created after the previous round, so their coaches will know total points etc. from the previous round/rounds. But that should be your choice, not theirs.

if we choose to enter such a league because our friends are in it, and are happy to remain in our first league, i can't see how the SC guys have a problem with that.

the frustrating thing now is that my friends who created a league after r1 will have theirs filled after today and it will be meaningless anyway.

 

[moose25289]

once a league gets filled to 16 teams they create a fixture and you cannot leave it. i can accept that, even though i don't necessarily agree with it as a new team could just take your place in the fixture.

what i think is more stupid is the fact that you cannot then enter a second or third league, which has been recently created and is not currently filled with 16 teams. if anything, YOU will be disadvantaged by this as the 'new' teams which join will have been created after the previous round, so their coaches will know total points etc. from the previous round/rounds. But that should be your choice, not theirs.

if we choose to enter such a league because our friends are in it, and are happy to remain in our first league, i can't see how the SC guys have a problem with that.

the frustrating thing now is that my friends who created a league after r1 will have theirs filled after today and it will be meaningless anyway.

thats exactly how i felt. if i wasnt so high up overall i would delete my team and make a new one to join their's. it is rubbish and something i reckon they might need to look at improving next year

 

[Bryceson]

still havent got a reply on the 3rd league query. 14 hours my arse