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Pokerroom - Down again!

  • Thread starter Thread starter Borgsta
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Borgsta

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This time its a really bad one. Absolutely no games going on, everyones account says $0. All tournaments are still running in the BG with ppl being blinded out and my qualifer to the $100 is probably seeing me get robbed. Was 2nd or 3rd with 18 left and top 6 paying.

None of the website works and no support on the tournament or ring servers. Yay go PR.
 
This just in: Borgsta's connection.......Down again!

Edit: But seriously I've been there in the middle of the down times and it blows, I lost $15 for about 3 days one time, which at the time was everything I had just deposited so couldnt do anything for a while, extremely frustrating.
 
Everyone's account is still saying $0, or at least 50 people who are complaining in the room. I ended up blinding out to 6th, 3 people didnt get thrown out of the game and it continued for them.
 
It's like quoting stats during a cricket match, you tempt fate:

red+black said:
Personally I think PR is a crappy piece of software, there are so many functionality improvements that could be made it's not funny. At least they're not having the outages they were earlier this year.

I take responsibility for the recent PR problem. I posted this just a couple days ago in the I'm playing online thread.
 

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Just noticed this email.
-----------------------
Hi,

On Monday 18th September, there were a number of players who experienced connection difficulties due to technical issues from our side. We see that you were actively playing at PokerRoom.com on this day and may have been amongst the affected players in this incident.

We sincerely apologize for any inconvenience which may have been caused to you, a valued PokerRoom player, and as such have now credited your account with a $6+1 tournament ticket to a Stage one Poker Classic qualifier.

A large number of automated refunds have been processed for affected players, however if you are still awaiting a refund or resolution to any matter from our support team, your patience is appreciated and rest assured that your query will be dealt with as promptly as possible.

Best Regards,

PokerRoom.com
 

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