JuddsABlue
Norm Smith Medallist
I'm cancelling a hotel for the weekend and theyre giving me the no refund etc etc
Its a work thing, so I'm not really worried about it but its still $1k in rooms nobody is going to use and I didnt really enjoy the tone of the person at the hotel desk when I tried to cancel so I'm pretty keen on getting this money back
What are my options? (if any)
Is there a higher power (ombudsman type thing) I can call and complain to, or threat to complain to that might get them jumpy and offer me something?
and fwiw, it hasnt been prepaid, the card that was provided for the booking isnt in the name of the guest (card was employers name, guest was employee)
Its a work thing, so I'm not really worried about it but its still $1k in rooms nobody is going to use and I didnt really enjoy the tone of the person at the hotel desk when I tried to cancel so I'm pretty keen on getting this money back
What are my options? (if any)
Is there a higher power (ombudsman type thing) I can call and complain to, or threat to complain to that might get them jumpy and offer me something?
and fwiw, it hasnt been prepaid, the card that was provided for the booking isnt in the name of the guest (card was employers name, guest was employee)