Feedback Quick questions you couldn't find an answer for...

[Chief]

I keep getting logged out, is something up or is it me?

I would clear your browser cache. Something is amiss. When you log in, do you select the "Keep me logged in" option?

 

[weltschmerz]

I would clear your browser cache. Something is amiss. When you log in, do you select the "Keep me logged in" option?

Yep. Happened a couple times a day for the last couple of days.

 

[GreyCrow]

Yep. Happened a couple times a day for the last couple of days.

Did you have an update and Edge was ''re-newed''?

I was also logged out and that was the only change. I have since taken Edge new off the task bar

 

[weltschmerz]

Did you have an update and Edge was ''re-newed''?

I was also logged out and that was the only change. I have since taken Edge new off the task bar

I'm on Chrome. I cleared my cache, but am still getting logged out. It let me log in, but if I click my notifications I get a security error.

 

[GreyCrow]

I'm on Chrome. I cleared my cache, but am still getting logged out. It let me log in, but if I click my notifications I get a security error.

Yes and I am on Chrome but the update boosted Edge to the front of screen. Just something I noticed for my pc and wondered if it was similar for you

 

[Chief]

I'm on Chrome. I cleared my cache, but am still getting logged out. It let me log in, but if I click my notifications I get a security error.

Cookies are being accepted? JavaScript is turned on?

 

[weltschmerz]

Cookies are being accepted? JavaScript is turned on?

Yes and yes.

 

[Chief]

Yes and yes.

Tried it on different browsers?

 

[TechFerret]

I keep getting logged out, is something up or is it me?

Has this just started recently? Has anything changed at your end? You're using Chrome? Last year Chrome had a bug that affected logins but haven't heard anything more so if you're on latest Chrome it should be fine. No other reports of this problem and I use Chrome myself just fine. Clearing all cookies/cache is probably the "gold" standard for clearing up session issues.

Regards, TF

 

[mcnulty]

Getting really annoying pop ups on my iPad with Big Footy, especially from Kayo. Any ideas appreciated.

 

[PetterdHoisted]

Hi,
I have issues both on mobile and laptop that the text is too small.
On laptop (PC, Chrome browser) if I press ctrl +, the text increases but the whole page magnifies so it goes off the page and you have to scroll left and right to read.

Is there anyway to zoom only the text in the threads and keep everything else 'in the window'?

tips for mobile (iphone) also appreaciated...

 

[Chief]

Hi,
I have issues both on mobile and laptop that the text is too small.
On laptop (PC, Chrome browser) if I press ctrl +, the text increases but the whole page magnifies so it goes off the page and you have to scroll left and right to read.

Is there anyway to zoom only the text in the threads and keep everything else 'in the window'?

tips for mobile (iphone) also appreaciated...

I think it’s an issue with some ad units.

Is your browser up to date?

 

[GoEaglesGoSGIO]

How do I clear all the red counters in the top right. I just want to reset to zero if you can?

 

[RedmanWasHere]

How do I clear all the red counters in the top right. I just want to reset to zero if you can?

By going through each thread manually and refreshing it.

 

[Chief]

How do I clear all the red counters in the top right. I just want to reset to zero if you can?

Show All -> Mark all read

 

[Crankitup]

Who are the supermods for the AFL forum?

 

[Chief]

Who are the supermods for the AFL forum?

Gralin Ant_ Starburns_ _Mike_ ShanDog

 

[RedmanWasHere]

I posted it in our chat window a few weeks ago and I'll do it here again.

I'm still an unread thread (or 2) short whenever "Unpopular Music Opinions" and "Jumpers That Never Were" get commented on.

Why is it still happening?

 

[Chipmunk]

My friend's trying to sign up to BigFooty but he isn't getting the confirmation email regardless of how many times he's pressing the "Resend confirmation email" link. The email address is correct and it's not in his Junk folder. Who can we talk to to resolve?

 

[RedmanWasHere]

My friend's trying to sign up to BigFooty but he isn't getting the confirmation email regardless of how many times he's pressing the "Resend confirmation email" link. The email address is correct and it's not in his Junk folder. Who can we talk to to resolve?

Is he doing it via PC, phone or tablet?

 

[Chipmunk]

Is he doing it via PC, phone or tablet?

I believe he's trying it on his phone.

 

[Chipmunk]

Is he doing it via PC, phone or tablet?

So he’s now tri

 

[Chipmunk]

Is he doing it via PC, phone or tablet?

So he’s now tried it using a phone and a PC and the reconfirmation email hasn’t come through. The PC attempt was today though, so a few days after original signin.

 

[RedmanWasHere]

So he’s now tried it using a phone and a PC and the reconfirmation email hasn’t come through. The PC attempt was today though, so a few days after original signin.

With all of them, what helped me was turning them off and then on again.

 

[Chief]

My friend's trying to sign up to BigFooty but he isn't getting the confirmation email regardless of how many times he's pressing the "Resend confirmation email" link. The email address is correct and it's not in his Junk folder. Who can we talk to to resolve?

Hotmail? Just email support@bigfooty.com and I will manually approve.