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I almost never have cash on me.
 
Today is 'bring your own cup to 7/11 for a $1 slurpee'

A guy has just walked into our local 7/11 with a 15litre plastic water bottle to claim his $1 slurpee
 
Harlequin said:
Today is 'bring your own cup to 7/11 for a $1 slurpee'

A guy has just walked into our local 7/11 with a 15litre plastic water bottle to claim his $1 slurpee
Click to expand...

U2ghdgS.jpg
 

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Freaky.
 
Howard Moon said:
It genuinely looks like someone doing the running man in the sky! I wanted to send it to news .Com or one of those rubbish news outlets
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Do it.
 
Ok gang, have a turkey of a situation here that pertains to my wife's Beauty Therapy business. Essentially it's employee conflict related. So thinking hats on and I'll try to make it easy to follow.

My wife walks in the door last night at 10:30pm and she looks exhausted. I ask her 'how'd it go?' and she bursts into tears and collapses into my arms.
Turns out one of her employees (her 2IC essentially) came to her at the end of the night with issues surrounding the part time Receptionist who works the front counter two days a week.

He feels she is aggressive, that he cannot talk to her, is intimidated by her and that she doesn't pull her weight. None of this is helped by the fact that he is 21 years old, hugely anxious (possibly bi-polar) and hates confrontation. On the flip side, he is an amazing beauty therapist, clients rave about him, is hugely supported by my wife & I and given all possible training available. The guy does his job well.

So then we had the receptionist send my wife an text message last night also telling her that she knew something was wrong, didn't want to create tension and is happy to just step away if it means it's good for the business. FYI she is going through post natal depression also, doesn't do enough at work, is over-protective of the desk area, calls her job description on Facebook 'Front Desk Manager' (it's part time receptionist and nothing else), but most importantly is a friend of my wife's.

So after a chat with me I asked my wife if asking them both to sort out their issues is an option? Can they be adult enough to approach one another and talk through their issues? She didn't think so, but she had an idea. Recently my wife took our 2IC down to Melbourne for training where there was a discussion about working through problems and coming up with at least 2 solutions before approaching management. He told my wife he was so happy after that training and driven etc. So she texted him last night & put it back on him to come to her with 2 solutions as per their recent training. The text was emotionless and in no way negative or otherwise. His response was nothing short of unprofessional and thoroughly disrespectful to my wife. His first paragraph stated that the text was horribly worded, made him angry but he was going to ignore it. He then went on to say to her that he has no intention of confronting the receptionist and that my wife must put processes in place that fix everything. So in essence he has taken absolutely no responsibility regarding this matter at all and placed it all on my wife's shoulders. Needless to say his response made us both very angry.
So we have left it at that for now.

In regards to the Receptionist, this one won't be as difficult imo. Obviously she'll need to change that stupid facebook role but also be made aware that she need to do more around the work place when she's there sa we can give her instruction on that but also to be mindful that the front counter is not 'her desk' but the businesses & that's she to stay out of customer interaction with therapists unless requested. She'll be recepetive to our feedback I know however she also needs to rethink whether or not it's what she wants to do the role anymore as during her own time she's working at gaining a Personal Training qualification. So it's clear her passion lies elsewhere.

Back to the 2IC; I've dealt with numerous conflict management situations, had plenty of training in the subject over the course of my career however I've never seen such an extreme case of 'head in the sand.' He wants to be a manager one day and in order for him to be that he must deal in conflict management. Perhaps being so young (21) we are expecting too much of him. We understand everyone approaches scenarios differently, and again perhaps we need to take into more consideration his anxiety. Then again he also needs to be able to show us he can add value to the business and in order for him to reach his so called goal he must be forced to step out of his comfort zone and deal with people in difficult situations.

What's most concerning to me is his lack of respect shown to my wife considering what she done for him and his career. She has given this young man a chance no one here was willing to give him when he came knocking at our door. No one would take him on as he was a male. There are not many in the industry at all. She has thrown all her support and weight behind him to make him a valuable commodity. She is passionate about her work & sees it in him. We have celebrated his achievements & who he is as we took him and celebrated his achievements at a recent LGBTQI event. Perhaps we have shown him too much love? So much so he feels we are obligated to fight his battles for him.

What to do?
 

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