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Ticket trouble

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MightyJohncock

Debutant
Oct 8, 2011
133
134
AFL Club
Adelaide
Hello everyone
My family are crows supporters living in Perth and we have the interstate memberships. We get to go to one game in Perth each year with our memberships. This year we have been told by the club that we get to use our member barcodes for both games here - v dockers earlier in the year and the Eagles game in August.

I booked tickets for the dockers game and had no trouble. Trying to book tickets for the Eagles game in August has been a nightmare over the last week with me sending 8 emails to ticketmaster ( and getting unhelpful advice each time) to try and sort it out. There doesn't appear to be a phone number to ring that actually works

Are there any other Perth fans here having the same problem? Or has anyone ever had a problem trying to book with ticketmaster before where you get to payment and nothing happens without even an error message?

I've never had any difficulty getting our tickets before over the last 10+ years.

Any help would be appreciated.
Thanks
 
Hello everyone
My family are crows supporters living in Perth and we have the interstate memberships. We get to go to one game in Perth each year with our memberships. This year we have been told by the club that we get to use our member barcodes for both games here - v dockers earlier in the year and the Eagles game in August.

I booked tickets for the dockers game and had no trouble. Trying to book tickets for the Eagles game in August has been a nightmare over the last week with me sending 8 emails to ticketmaster ( and getting unhelpful advice each time) to try and sort it out. There doesn't appear to be a phone number to ring that actually works

Are there any other Perth fans here having the same problem? Or has anyone ever had a problem trying to book with ticketmaster before where you get to payment and nothing happens without even an error message?

I've never had any difficulty getting our tickets before over the last 10+ years.

Any help would be appreciated.
Thanks
Honestly it is a shit show. They seem to change it every year making it impossible to do ticketing smoothly. We always organise group ticketing for the Crows allocation in QLD games along with the CSG in Adelaide and we have interstate members like you who get their freebies and can also order other tickets, but there is ALWAYS an issue. Talk to someone at membership and they might be able to sort it out for you.
 
Honestly it is a shit show. They seem to change it every year making it impossible to do ticketing smoothly. We always organise group ticketing for the Crows allocation in QLD games along with the CSG in Adelaide and we have interstate members like you who get their freebies and can also order other tickets, but there is ALWAYS an issue. Talk to someone at membership and they might be able to sort it out for you.
Thanks Jenny. So frustrating!
I have emailed membership and hopefully they get back to me with a solution. Ticketmaster have been absolutely hopeless and clearly aren't reading the reply thread that is going back and forth between them and I (which is 15 replies so far).
 
Thanks Jenny. So frustrating!
I have emailed membership and hopefully they get back to me with a solution. Ticketmaster have been absolutely hopeless and clearly aren't reading the reply thread that is going back and forth between them and I (which is 15 replies so far).


Getting people in the right positions has always been an issue for the club.
 

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I have an update on my ticketing nightmare.
The problem was, I was buying an amount of tickets that I was entitled to have. However, I was trying to buy 5 adult and 5 junior tickets, but there is a limit of 4 junior tickets per ticketmaster account. Not per transaction, per account!

Once they told me it was 4 juniors max (which took 6 days) I tried getting 2 in one transaction then 3 in the next but that didn't work either. So unfortunately, only 8 of us are attending (2 crows supporter families) and our mate and his kid that wanted to join us couldn't come along and sit with us unless we paid for 2 adult tickets or used a second ticketmaster account. In the end he said don't worry about us which was a shame. What a joke of a week that was!
 
I have an update on my ticketing nightmare.
The problem was, I was buying an amount of tickets that I was entitled to have. However, I was trying to buy 5 adult and 5 junior tickets, but there is a limit of 4 junior tickets per ticketmaster account. Not per transaction, per account!

Once they told me it was 4 juniors max (which took 6 days) I tried getting 2 in one transaction then 3 in the next but that didn't work either. So unfortunately, only 8 of us are attending (2 crows supporter families) and our mate and his kid that wanted to join us couldn't come along and sit with us unless we paid for 2 adult tickets or used a second ticketmaster account. In the end he said don't worry about us which was a shame. What a joke of a week that was!

So if you are a family with five kids Ticketmaster just ****s you every single time?
 
Do you guys know how to enter your barcodes to get it to work? It took a while to figure it out but it's reasonably easy once you know how.
Yes, putting the barcodes in is quite easy and also selecting other tickets too. It was just the 5 kids that made it impossible. Ridiculous!
 
So if you are a family with five kids Ticketmaster just ****s you every single time?
You could have 2 adults and 5 kids (all 7 as members) and try to redeem all the barcodes and it would still knock you back if you were trying to do it all under one ticketmaster account. The way around it is to have the two adults have a ticketmaster account each, where one gets one adult and three kids, while the other adult gets one adult and the other two kids. But you'd also have to go on at the same time to try and sit next to each other, and you get slugged 7 bucks x 2 as it us two separate transactions. Totally unfair.
 

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Ticket trouble


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