Moved Thread Kayo Sports

[calculon559]

what was the story with the time clock disappearing? technical glitch?

Stadium based outage; 7, Fox, and the AFL app all lost the clock until about 5 minutes left.

 

[Lindsay_Gilbee]

This new app is so crap. Doesn't work Thursday night, keep trying to watch the mini mini from last night and keeps just going back to the start. Horrible.

 

[peternorth]

Not specifically kayo related, but anyone noticed new show MotorRacing 360? Hosted by Jess Yates and sky newser paul Murray?

 

[estibador]

I also put a query/complaint in on their web form

So this lead to a completely useless email exchange which would have been amusing if it wasn't so frustrating.

- First they sent me a link to that split view help article I linked earlier

- I replied that I'd read it already and that it says I should be able to access PiP on the web player

- Then they sent me a list of things I'd already told them I'd done (clear cache, etc) and yet another link to the same help article

- I replied that I'd tried those and that it wasn't an isolated problem at my end and many other users were reporting PiP had disppeared

- Then they sent me a reply informing me the web player doesn't support split view

- I replied that the web player does support split view with a screenshot of my player in full split view. Told them again it's only PiP not working

- They replied by sending me a link to the same help article for the third time

- I replied that I've been sent that article three times now and that I assume I'm talking to a useless AI.

I won't bother engaging any further.

 

[Kram]

So this lead to a completely useless email exchange which would have been amusing if it wasn't so frustrating.

- First they sent me a link to that split view help article I linked earlier

- I replied that I'd read it already and that it says I should be able to access PiP on the web player

- Then they sent me a list of things I'd already told them I'd done (clear cache, etc) and yet another link to the same help article

- I replied that I'd tried those and that it wasn't an isolated problem at my end and many other users were reporting PiP had disppeared

- Then they sent me a reply informing me the web player doesn't support split view

- I replied that the web player does support split view with a screenshot of my player in full split view. Told them again it's only PiP not working

- They replied by sending me a link to the same help article for the third time

- I replied that I've been sent that article three times now and that I assume I'm talking to a useless AI.

I won't bother engaging any further.

After reading the first sentence knew it would be AI.

 

[pjcrows]

I've had Kayo for years. Got a new Google TV about a year ago - no issues with anything, app always worked, clean stream etc.

A few days ago Google TV obviously updated to the new version. It's an absolute shocker, to the point where there's a consistent glitch/stagger on live football particularly when the camera moves quickly across the field. On the old app I could check the stream settings etc - no function to do that now.

Almost unwarchable. What a sh*t "update".

 

[freo_leo29]

Holy shit

Just realised the TV app now doesn't just move you to the next game, it restarts the game you are already watching

What a braindead decision, I was sitting there wondering why the VFL switched on afterwards


Also you cant press down and search through other games now, you have to exit out of the player and search the game up


Why have they removed so many features

 

[Beerfish]

Why have they removed so many features

To justify the price hike?

 

[sosos]

I clicked the icon for the live footy game today. It opened up women's golf.

Found a different icon and it opened.

Points to an under-resourced IT team.

 

[Mordecai]

The new app is much more responsive. The lag of the old app was horrendous.
Having said that I hate all the changes mentioned.

 

[Cookie]

I clicked the icon for the live footy game today. It opened up women's golf.

Found a different icon and it opened.

Points to an under-resourced IT team.

Same mob that did the BoM's upgrades?

 

[Foreign Legion]

I use Brave browser web app. I cant access split screen like I used to. It comes up at the start but cant see the option where it used to be. My preferences are AFL, Cricket etc. NOT RUGBA - but that comes up as the default option every time - what is the point?

I have had problems watching afl360 etc on delay - it seems to assume I just want to skip forward to on the couch.

Bloody terrible. Do they even test the bloody thing?

 

[freo_leo29]

I keep getting recommended NRL over everything else too

even though the top corners have all my preferences as footy and cricket

So annoying

 

[freo_leo29]

I use Brave browser web app. I cant access split screen like I used to. It comes up at the start but cant see the option where it used to be. My preferences are AFL, Cricket etc. NOT RUGBA - but that comes up as the default option every time - what is the point?

I have had problems watching afl360 etc on delay - it seems to assume I just want to skip forward to on the couch.

Bloody terrible. Do they even test the bloody thing?

Scroll down at the start and it lets you click it and use it, you can no longer access it mid broadcast, have to go out and in every time

Another terrible decision, used to be able to flick it on and off at will or swap games whenever you wanted to

 

[freo_leo29]

new issue that hasn't happened until today, picture seems to go slightly out of sync with the audio

Have to do a refresh after half time to fix it


Bloody shocking

 

[dmc333]

Usually watch on app on the TV, but with second tv use chromecast. Yesterday tried to stream via phone/laptop to chromecast.

Browser wouldn't work properly, stayed on cast tab which always sends the CPU usage spiking.

Tried the phone, multiple times wasn't having it. Cast and it just stayed on the Kayo screen even when I'd chosen what I wanted to watch and indicated it was streaming on the phone. Eventually went a different way, picking the game the moment I cast to the TV and it worked, but didn't have an issue with the chromecast before the update.

 

[jackster83]

I don't know how they managed to make it even worse since the update but they sure managed it.

Absolute piece of shit.

 

[PrancingPony]

I keep getting recommended NRL over everything else too

even though the top corners have all my preferences as footy and cricket

So annoying

It's a sign, get in on it for when the Bears come in next year.

Join us.

 

[freo_leo29]

It's a sign, get in on it for when the Bears come in next year.

Join us.

Sticking with the Roosters

I still want AFL recommended over them though!

 

[Espio]

Watching the racing channel. How about we watch US women's basketball, **** the finish of your race.
Watching a show from the start delayed, once it's due to finish, despite only being half way through. How about we watch the f?ck!ng US women's basketball, **** your show, and it will only take you 10 minutes to get back to where you were if you can even find the show.
Want to see what's on today?, we fit about 2 shows on the whole screen these days and the menu moves at a snails pace.

I cannot believe they actually tested this update and if they did it must have been on the programmer's kids.

It's greaaattt Dad, best thing ever.

 

[Mkcaptain]

Does anyone know how to choose 'Watch from Beginning' from the web version now? Its just been putting me into the live action as soon as I click into live events

 

[estibador]

Does anyone know how to choose 'Watch from Beginning' from the web version now? Its just been putting me into the live action as soon as I click into live events

Are you not getting this screen at the top of the home page?

 

[RWnBluey]

This app really is garbage. With the updates they’ve taken away the ability to flip between two sports and you can no longer pause live play.

 

[freo_leo29]

This app really is garbage. With the updates they’ve taken away the ability to flip between two sports and you can no longer pause live play.

First is correct but you can definitely pause play

 

[shaqsuns]

First is correct but you can definitely pause play

I like it when the app just pauses it for me.