- Sep 23, 2007
- 3,065
- 3,936
- AFL Club
- Richmond
- Other Teams
- Orlando magic Baltimore Ravens
Yep complete rubbish.
Out of the blue, we received our new NBN modem from Telstra last week. Hooked it up, Net works fine, (DL speed is rubbish but we're used to it)
Rolls around to Tuesday and we have no internet.
Ring Telstra, was on hold for 35 mins, hung up, then called again and straight to an operator and they do the whole song and dance (should be working fine, cant see issues on our end, ra,ra,ra) yes i tried resetting the modem!!!!!!!!!!
After half an hour they realise that a tech was out to our area that morning to connect our street to the NBN, and turns out the bandwith is too low in our street for the amount of houses and they cant fix it till next week.... WHAT??? Im in rural Vic, its not like im in a congested CBD, was the trainee out that day??
Absolute garbage, jeez i wanted to berate the bloke on the other end, but knew it wasn't his fault, but * me if i dont get a discount on my next bill ill go heave
Out of the blue, we received our new NBN modem from Telstra last week. Hooked it up, Net works fine, (DL speed is rubbish but we're used to it)
Rolls around to Tuesday and we have no internet.
Ring Telstra, was on hold for 35 mins, hung up, then called again and straight to an operator and they do the whole song and dance (should be working fine, cant see issues on our end, ra,ra,ra) yes i tried resetting the modem!!!!!!!!!!
After half an hour they realise that a tech was out to our area that morning to connect our street to the NBN, and turns out the bandwith is too low in our street for the amount of houses and they cant fix it till next week.... WHAT??? Im in rural Vic, its not like im in a congested CBD, was the trainee out that day??
Absolute garbage, jeez i wanted to berate the bloke on the other end, but knew it wasn't his fault, but * me if i dont get a discount on my next bill ill go heave