Resource 2025 Membership - it started with an Invoice

[Lomas]

Yep pretty much had the same chat last year when the Mack Trucks realised the credit card had expired and started ringing me daily

At least with a charity I get a tax deduction

I also claim my membership as a tax reduction, we are a registered charity

 

[Roogal]

Yep pretty much had the same chat last year when the Mack Trucks realised the credit card had expired and started ringing me daily

At least with a charity I get a tax deduction

At least Mack Trucks rang you when your card had expired - they didn't go to the credit card company and simply get them to provide your new card CVN and expiry date without your consent. Or did they?

 

[gokangas]

At least Mack Trucks rang you when your card had expired - they didn't go to the credit card company and simply get them to provide your new card CVN and expiry date without your consent. Or did they?

I still cannot believe they can access that info without consent. Surely this is a media story (not for NM but Ticketmaster).

 

[ChopChopDigDig]

I still cannot believe they can access that info without consent. Surely this is a media story (not for NM but Ticketmaster).

I doubt they physically reached out to the bank. AFAIK, banks/Visa/MC have the ability to continue charging subscriptions to expired cards and they just roll over to the renewed card once activated.

Actually, Stripe have a doc about this

Can an expired card still be charged on Stripe? : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

support.stripe.com

 

[joegreen]

Sidenote - if you have a Ticketmaster or Ticketek account and haven't changed your password in the last few months - change it now. They were hacked a little while ago.... Especially Ticketek I know they got passwords. Tickemaster saying no need to change it, but yeah.

You can check if you've been caught in a breach by checking here - well, one way anyway. https://haveibeenpwned.com/

Legit website run by a cyber professional.

 

[Roogal]

Done ... No longer a member. The call on the phone was short. No refund because they wanted a card to refund the money to which I was not prepared to share details of my new card with them (for obvious reasons). Told them to keep the money as a final donation. But that's it, I'm done with them membership-wise completely now. They will certainly never get me as a member again.

 

[Quivorir]

What an odd melt...

 

[Roogal]

What an odd melt...

That's okay, it was my last post as a former North Melbourne member. There is no point in my contributing to the NM threads anymore. I'll be lurking around other threads of interest in Bigfooty. But the club has certainly lost me as a member forever. It was a massive breach of trust to compromise my credit card. Good luck to them with their future endeavours. I won't be joining in the chorus or cheering for the Roos as a member anymore, more of a silent witness. No more membership, no more annual contributions to their Box-on or Arden Fund and no more raffle tickets. In soccer parlance they have kicked an own-goal with me. Or Ticketmaster have done it on their behalf. They certainly don't seem to be too worried about it so neither will I be.

 

[SheezNuts]

That's okay, it was my last post as a former North Melbourne supporter. They've lost me forever. Good luck with future endeavours everyone. I won't be joining in the chorus or cheering for the Roos anymore.

You were never one of us

 

[Ruckle]

Yep we have always paid over the phone and not online due to the club messing up the seats in their comms to us or only emailing my now 11 year old daughter and not including any other family members (including her Dad who is me and is over 30 year consecutive ). Last year Mrs Ruckle paid on line , then called to check it was all ok , due to the above mentioned vagueness, it was and we sat where we have for years for the home games actually at home. This year its auto renewal. Turns out its in the T & C , once you pay online that you are automatic going forward. Pretty ordinary.

We have let it slide cuz we are idiots that dont see an option of not renewing as something we could ever do. We also know our credit card they have is about to expire so next year should be back to paying manually over the phone. Somewhat concerning reports above on that front but cant see how a credit card with a big 4 bank could have new details passed on.

Due to lack of trust in club have called despite auto renewal to check we are all going to be in the right spot and together etc. Assured ok...

 

[TennisPlayerAndy]

Another increase.

HOW ABOUT YOU BRING SOME GAMES BACK YOU MORONS…

 

[year of the roo]

That's okay, it was my last post as a former North Melbourne supporter. They've lost me forever. Good luck with future endeavours everyone. I won't be joining in the chorus or cheering for the Roos anymore.

Glad to see you've cooled down and calmer thoughts have prevailed.

 

[SpiderBurton22]

I also claim my membership as a tax reduction, we are a registered charity

Seriously, you can do that?

 

[Gasometer]

Seriously, you can do that?

Has it been tested through an Audit let alone a judgement?

 

[SpiderBurton22]

Has it been tested through an Audit let alone a judgement?

Given I only go to 5 or 6 games a year and pay for a full membership, technically you could class that as a donation

 

[Gasometer]

Given I only go to 5 or 6 games a year and pay for a full membership, technically you could class that as a donation

2020?
2021?

Good grief

 

[Lomas]

Seriously, you can do that?

Not on normal memberships, I was joking, but some coterie group fees can be.

 

[Lomas]

oooh, the club has sent out an email about horoscopes. You left too soon Roogal!

 

[sagitox]

I’ll be emailing the club later.
I have a Kayo membership.
Surely it didn’t increase from $250 to $350?

 

[hilly]

I’ll be emailing the club later.
I have a Kayo membership.
Surely it didn’t increase from $250 to $350?

It did. Same for all clubs.

 

[sagitox]

It did. Same for all clubs.

Yes after I posted this I realised. Insane!

 

[tazaa]

Be careful.

I just fired off an email to the club because they took the October instalment for my membership again.

Turns out it’s not the clubs error and Commonwealth Bank has duplicated transactions.

Trust the banks to now stuff the club up.

Hold fire it’ll sort itself out.

 

[giantroo]

Worth posting in this thread

 

[gokangas]

Worth posting in this thread

Cue scottywiper

 

[gokangas]

Must say I have been a little concerned about the lack of info re possible plans post Tassy. Hope this isn't the best idea.