Feedback Quick questions you couldn't find an answer for...

[Chief]

Can you please stop sending me emails about tipping. I've ticked this and it still keeps sending it. Thanks.

That's strange I will have it checked.

 

[Chief]

Can you please stop sending me emails about tipping. I've ticked this and it still keeps sending it. Thanks.

I just sent out a reminder - can you tell me if you received it?

 

[Klim]

I just sent out a reminder - can you tell me if you received it?

Yep received it.

 

[Chief]

Yep received it.

Thanks - I'll put someone on it who knows what they are doing

 

[Allan Shorty]

Feel like I missed an in joke here. But why can't i post a thread with a polls prefix. ?

 

[Chief]

Feel like I missed an in joke here. But why can't i post a thread with a polls prefix. ?

On which board?

 

[Chief]

Hi,

The last 2 times I have been automatically logged out and prompted to log back in (once a month), when I have put in my username and password, I am then taken to the 2-step verification page to input a code from my authenticator app and it hasn't worked. I get an error message. I have been forced to use my backup codes in order to log in.

I am wondering if this is a problem on my end or Big Footy's. In case it is important, I have upgraded to a new phone in that time, not sure if that could be the issue?

Thanks.

Try switching off two-step auth, then logging out of BigFooty. Check you can log back in.

Then switch two-step back on and try it again.

Also try resetting the login on your app. Delete it and re-add it or whatever your app requires.

 

[DarkPhoenix]

Question regarding main board moderation.

Theres currently a thread on the main board about Archer and his legal issues which the bay would be embarrassed to house so is it's troll level.

References to north as "shit boners", repeated attacks against the character of both Archer and the Runner with no actual knowledge about either, typical "lol norf is poor, have to get a gofundme up" type posts, shit boners are a rabble etc.

Have reported multiple posts and the trolling remains. I feel like this would have been jumped on straight away if it was for instance someone saying "Essendon injected".

Whats the go here? Do I just keep reporting posts? Any way to escalate it or?

 

[Chief]

Question regarding main board moderation.

Theres currently a thread on the main board about Archer and his legal issues which the bay would be embarrassed to house so is it's troll level.

References to north as "shit boners", repeated attacks against the character of both Archer and the Runner with no actual knowledge about either, typical "lol norf is poor, have to get a gofundme up" type posts, shit boners are a rabble etc.

Have reported multiple posts and the trolling remains. I feel like this would have been jumped on straight away if it was for instance someone saying "Essendon injected".

Whats the go here? Do I just keep reporting posts? Any way to escalate it or?

Just keep reporting it - it will be attended to.

 

[Chief]

Question regarding main board moderation.

Theres currently a thread on the main board about Archer and his legal issues which the bay would be embarrassed to house so is it's troll level.

References to north as "shit boners", repeated attacks against the character of both Archer and the Runner with no actual knowledge about either, typical "lol norf is poor, have to get a gofundme up" type posts, shit boners are a rabble etc.

Have reported multiple posts and the trolling remains. I feel like this would have been jumped on straight away if it was for instance someone saying "Essendon injected".

Whats the go here? Do I just keep reporting posts? Any way to escalate it or?

I just checked and Ant_ has resolved the reported posts.

 

[DarkPhoenix]

I just checked and Ant_ has resolved the reported posts.

Thank's Chief.

 

[Frank Gallagher]

Just wondering if my platinum membership roles over automatically or do i have to resubscribe, not entirely sure when i became a platinum member but i must be getting close to 12 months now.

 

[Chief]

Just wondering if my platinum membership roles over automatically or do i have to resubscribe, not entirely sure when i became a platinum member but i must be getting close to 12 months now.

If you paid normally rather than winning it, yes it does and you will get a notification


On iPhone using BigFooty.com mobile app

 

[John the Butcher]

Don't know where to put it, but you gotta love a "Big Footy Sticker". Not to mention how terrible the designs are, I had to look twice to make sure the site wasn't affiliated with this one!
https://bigfootystickers.com/

 

[Quivorir]

C'mon chief. As if you aren't making enough of "premium" memberships

 

[Chief]

Don't know where to put it, but you gotta love a "Big Footy Sticker". Not to mention how terrible the designs are, I had to look twice to make sure the site wasn't affiliated with this one!
https://bigfootystickers.com/

Half price! It's the best deal in town!

 

[HaroLad]

Most liked is back.

nice one fellas

 

[I Dont Care]

Most liked is back.

nice one fellas

Actually agree with you, young Haro

 

[Chief]

Most liked is back.

nice one fellas

It is still an issue when the site is busy, but in quiet or normal times we can run it.

 

[Strapping Young Lad]

Not sure if this is a bug others are getting but, the last 24 hours I’m getting this quite a bit when clicking on notifications.

 

[Chief]

Not sure if this is a bug others are getting but, the last 24 hours I’m getting this quite a bit when clicking on notifications.

View attachment 434549

It’s still happening today?


On iPhone using BigFooty.com mobile app

 

[I Dont Care]

It’s still happening today?


On iPhone using BigFooty.com mobile app

Yes. Even just trying to like a post

 

[Chief]

Yes. Even just trying to like a post

Hit refresh when it happens - we are working on it.

 

[HaroLad]

Most liked is back.

nice one fellas

And now it's gone

 

[M Malice]

Hi Chief , can mods get access to private message conversations, I have had a couple of chats of a highly personal nature with posters I have a connection with and recently I heard that PMs can be read by mods, is this true?

If so can they only be accessed if the report function is utilized or do other conditions have to be met or is it open slather to all mods or certain mods?