Customer Complaint

[sear]

This thread just confirms what I already knew from 15 years of working in call centres and customer service. 95% of the general public are dead set idiots.

And the 5% who arent are those who have actually worked in customer service. i think, instead of compulsary military service, we should make everyone do a year of compulary customer service roles - that will really teach them a thing or two about respect.... and how not to be a moron and to just deal with real life

 

[krisholio14]

And the 5% who arent are those who have actually worked in customer service. i think, instead of compulsary military service, we should make everyone do a year of compulary customer service roles - that will really teach them a thing or two about respect.... and how not to be a moron and to just deal with real life

Not true. I worked at ANZ for 5 years. You know who the hardest people to deal with were? Branch staff! Fellow workmates! They were more impatient, ruder, and more likely to complain than even most of the worst customers I dealt with. They were also the least helpful when you needed some assistance from them. Believe me, it all goes out the door the minute they are inconvenienced themselves.

 

[stickman11]

In the hospitality industry, all your customers are experts...

go to a bank and tell them how to do their job and they crack the shits.

Mind you, most working in the hospitality industry only get jobs based on bust size and if they can talk like a chipmonk and think everyone is 2 years old.

 

[NeRFaHoLIc]

I nominate this customer for worst customer of the year:

Basically she placed an order for delivery on the 4th of December (1 dozen Aspen Estate. Classy stuff.) Normally delivery takes 3-5 working days (Australia Post) but obviously being Christmas Time they always tend to stuff up more orders. So this lady phoned up on the 13th of December, saying she hadn't received it etc.
I check AusPost tracking and there are no updates since the 5th so I call AusPost, they start an investigation and all that. I tell the customer what I'm doing. She seemed real nice at this point, saying yeh it's all good, don't need it till next Friday, as long as I have it then. I say ok, what I'll do is I'll check again on Monday, if AusPost are unable to tell me what's happening by then, I'll courier it out to you. She goes that's fine, no rush.

So I check on Monday, nothing from AusPost (surprise). Call customer and say they couldn't find it, so I'll organize a courier to deliver it tomorrow.

So today I organize the courier, she said she wouldn't be home but it could be left on front door. So I go on lunch, come back, apparently courier company tried to call me. Driver didn't want to leave goods on premises as it was very visible to anybody and thought it could be stolen (their policy). So I ring them back and say yeah she should be home after 5 can it be re-delivered then or delivered tomorrow morning. They say yeah we'll do that for you.

Couldn't get through to the customer, left message on her phone explaining what happened. But basically confirmed that it will be there either tonight or tomorrow.

About 5:30 she rings up and... she just breaks down. Crying. Like full on... tears, sniffing, sobbing all that jazz. Balling her eyes out because she expected it to be there when she got home. Apparently I put her through a great deal of trauma, and she left work early because when she heard my voice message on phone she started crying at work. This went on for a good 5 minutes, her just crying about how harsh she's been treated. But it's this line that really threw me. "If I don't get this wine tomorrow, well, I don't know what will happen to me."

Clearly she has to be an alcoholic and is in the middle of a relapse or some shit. Because nobody cries over a case of wine.

I just can't believe that somebody would cry over the phone to a complete stranger because their $60 case of wine had not been delivered (even though she said Friday was the latest it could be there.)

Absolutely pathetic.

 

[Niximus]

Not nearly as bad, but a customer walked in to my drycleaning place with a jacket and a cardigan, and told me that they were to be done under a shirt special, because that's what the senior drycleaner did the last time he was served (For the record, shirts are $4, cardigans are about $8, jackets $10). I told him that theres no way that is going under a shirt special and after 10 minutes of trying to persuade me into doing that he decided not to put the two germents in.

I then rang up the drycleaner to ask him if he had made such a mistake and he told me the customer is telling a pack of lies.

I have had that kind of scenario before also only someone else has made a mistake and undercharged. You would think the customer would consider themselves lucky that they got a bargain the first time around but no apparantly if you undercharge someone once you must continue to do so every time...... If you don't it is obviously bad customer service.

 

[Borry]

Another beauty today, but I'm sure quite a few here have encountered a similar scenario.

As a part time worker at my drycleaners I do not do any drycleaning, I only serve customers at the shop, pack up orders, and help out with the pressing (ironing).

Basically a customer walks in to pick uo a pair of trousers that were recleaned after she complained that a stain was not removed. The stain could not be removed and we put a slip on the hanger saying that the stain could not be removed. Didn't go down that well, she couldn't understand why we couldn't remove it.

She leaves the store, sits in her car than comes back in to give me a lecture on how I am not cut for this job, why I won't progress far with this job, that I should take responsibility for the fact that the drycleaner couldn't remove the stain. I tried to explain to her that I do not do any of the drycleaning, but it was all my fault. Apparently she claims to be in the drycleaning profession (geez I hate to think how she would have felt dealing with a clone of her as a customer). I just think she's just having a big shitty about the fact that we could not do what she wanted so she needed to take it out on someone.

There's some downright selfish w***ers out there.

 

[Benno_900]

Customer service is hell.

I work at a newsagency in a shopping centre and 95% of the customers there are complete idiots especially when you sell them cigarettes. Every second customer points somewhere else when they want a specific pack (but with experience you learn to ignore that) and crack the shits when you give them what they asked for but they apparently meant something else.

There have been many incidents, but these are two that happened on Monday:

1) An elderly woman wants a packet of cigarettes (my boss was serving her). There is 5-6 customers waiting behind and she takes out a bag of coins. She does this regularly though and always has the correct amount but this time there were too many customers to sit there and count them. The boss says he'll take her word for it but she insists on him counting it and wouldn't leave until he did. At the same time, the shop is getting busier and this customer gets to a point where she is yelling at the boss demanding he count the coins and wouldn't allow him to serve the other customers before it. The boss angrily gives her the money back and refuses to serve her where, astonished, she finally pisses off.

2) An elderly Italian man, who doesn't speak much English, walks past the newspapers straight to the stationery section. After looking around that area for a while, he comes up and asks me for a 'Glob' in broken english. I assumed he was asking for a light globe, asked him if that is what he meant pointing at one in the ceiling and he did agree. We didn't sell it so I told him to try the $2 shop next door.

He looks at me funnily, ignores me and goes back to the stationery section to look for what he wanted. Eventually, he asks the boss who worked out he wanted the Italian newspaper 'Il Globo'. I acknowledge I made a mistake (newspapers didn't come to mind considering he wasn't look there), but he comes up to me angrily, waving his finger and yelling some shit in Italian.

 

[Kingpin]

Another beauty today, but I'm sure quite a few here have encountered a similar scenario.

As a part time worker at my drycleaners I do not do any drycleaning, I only serve customers at the shop, pack up orders, and help out with the pressing (ironing).
Basically a customer walks in to pick uo a pair of trousers that were recleaned after she complained that a stain was not removed. The stain could not be removed and we put a slip on the hanger saying that the stain could not be removed. Didn't go down that well, she couldn't understand why we couldn't remove it.

She leaves the store, sits in her car than comes back in to give me a lecture on how I am not cut for this job, why I won't progress far with this job, that I should take responsibility for the fact that the drycleaner couldn't remove the stain. I tried to explain to her that I do not do any of the drycleaning, but it was all my fault. Apparently she claims to be in the drycleaning profession (geez I hate to think how she would have felt dealing with a clone of her as a customer). I just think she's just having a big shitty about the fact that we could not do what she wanted so she needed to take it out on someone.

There's some downright selfish w***ers out there.

That's a classic example of why I got out of retail mate.
I wouldn't have lasted long, I would've been sacked for jobbing a customer or four or five.
Some of the methadone treatment clinic people from around the corner here used to complain to my manager that I used to scare them and make them feel uncomfortable because I used to haunt and stare at them whenever they walked into the store (I did too).
I just used to keep an eye on them because I was warned of previous troubles with them being somewhat 'sticky-fingered'.
My boss just said to them he'd have a word with me, and he just laughed about it when he told me.
'Can ya stop givin' 'em evils Matty, they're shittin' they're pants all over my store heh!'

2) An elderly Italian man, who doesn't speak much English, walks past the newspapers straight to the stationery section. After looking around that area for a while, he comes up and asks me for a 'Glob' in broken english. I assumed he was asking for a light globe, asked him if that is what he meant pointing at one in the ceiling and he did agree. We didn't sell it so I told him to try the $2 shop next door.

He looks at me funnily, ignores me and goes back to the stationery section to look for what he wanted. Eventually, he asks the boss who worked out he wanted the Italian newspaper 'Il Globo'. I acknowledge I made a mistake (newspapers didn't come to mind considering he wasn't look there), but he comes up to me angrily, waving his finger and yelling some shit in Italian.

Yes, you won't get any argument out of me on that one!
I had a few problems with immigrants who barely spoke a word of English, Russians I found to be the worst.
I had a couple come in one day that looked like they stepped right out of the Soviet-era, she stunk terribly and was chewing twigs.
Took half an hour or more to work out what she was looking for (I was bursting to yell out "SPEAK F*CKING ENGLISH FOR CHRIST'S SAKE!" by this stage) but managed to keep calm and finally we found what she was after.
It sounded nothing like what she was saying but anyway.
Would've been alright if her husband had have shut up and stop babbling away constantly.

 

[LondonCalling]

Yep, horrible. Let's see....

* - Religious bigots ringing up the cable tv service I used to work for, wondering why there wasn't a Christian channel, or when there was one, why there was only one. I remember having this argument with one woman, and I asked her "***** is a non-denominational service, and really, by catering to one religion, we're probably going to have to cater to other religions as well."

"Why??? Christianity is the oldest religion in the world!"

"I'm not so sure about that, seeing as it stems from Judaism anyway."

*hang up*

* - Elderly Greek women who'd come in to Safeway on Sunday mornings, seemingly with a basket full of stuff that they only bought because of it's potential to have been incorrectly marked. Horrible memories of having to get price checks on items over a discrepancy of 5c. In the end you just cave in and change the price for the sake of sanity. And what's with that stupid "aaaaaaaaaaaaaaaaa" sound they make if they don't get their way?

* - The derelicts and homeless at the bank, coming in 5 times a day to see if any money had been put in their account. Not because they were expecting it in particular, but y'know..just in case it happened by mistake or whatever. People with OCD are absolutely painful, insisting on having brand new notes every time, asking me to count their money three times to them in different counting methods, and that their passbooks are kept immaculate, and can't be in any way wrong. Had one the other day, where there was a printer error, through no fault of mine, and he went ******* threatening to get me fired for it when it was a minor blemish that was easily rectified.

Outside of the elderly, and those needing large sums of cash/bank cheques, there's a reason why you still go into the bank to do your banking, and it generally seems that it's because you're an idiot.

 

[Norfolk & Clew]

* - The derelicts and homeless at the bank, coming in 5 times a day to see if any money had been put in their account. Not because they were expecting it in particular, but y'know..just in case it happened by mistake or whatever. People with OCD are absolutely painful, insisting on having brand new notes every time, asking me to count their money three times to them in different counting methods, and that their passbooks are kept immaculate, and can't be in any way wrong. Had one the other day, where there was a printer error, through no fault of mine, and he went ******* threatening to get me fired for it when it was a minor blemish that was easily rectified.

Outside of the elderly, and those needing large sums of cash/bank cheques, there's a reason why you still go into the bank to do your banking, and it generally seems that it's because you're an idiot.

Amen to that, all the state trustees customers that come in everday to get their $10/$20 daily, then constantly ask to overdraw their accounts as they will pay us back with tomorrows payment but then it is the same story tomorrow. They think they can tell me what to do, had a blue with one bloke this morning, when i just got sick of him overdrawing his account and said "no". Took another 30 minutes for him to realise what my "no" meant.

When i was working in the banks call centre i recall speaking to some nuffy who wanted to find out why she was overdrawn. When i checked it for her i saw she was roughly $147 overdrawn, thought it was a direct debit but after looking it was in her monthly fees. This was when my bank didn't charge for using another banks ATM straight away but let the fees accrue and they would come out at the start of the next month. This lady checked her balance at another banks ATM 98 times within the space of 20 odd minutes! It is $1.50 everytime you check your balance at another banks machine (yes i know its a rip off), so she was charged $147.00 for this. Claimed she was hit over the head with a piece of wood and someone took her card, i asked how they knew her PIN and she said it was written on the back of her card so she wouldn't forget!

 

[Xtreme]

An Asian woman purchased a car, there was an offer to throw in a free Melways. The car company does so, but the Asian woman kicked up a stink as she thought the free melways was actually a Sattelite Navigation System

To shut her up the car company gave her a similar device (but a very dodgy one that was only $89 )

 

[LondonCalling]

Amen to that, all the state trustees customers that come in everday to get their $10/$20 daily, then constantly ask to overdraw their accounts as they will pay us back with tomorrows payment but then it is the same story tomorrow. They think they can tell me what to do, had a blue with one bloke this morning, when i just got sick of him overdrawing his account and said "no". Took another 30 minutes for him to realise what my "no" meant.

Guessing you're a Commonwealth boy as well? It's horrible isn't it?

One thing I admit I miss every time, it's said to me, is when someone comes in and asks for "five sixty five", and expect it to be $565, and then realise they actually want the $5.65 exactly remaining in their account.

 

[Norfolk & Clew]

Guessing you're a Commonwealth boy as well? It's horrible isn't it?

One thing I admit I miss every time, it's said to me, is when someone comes in and asks for "five sixty five", and expect it to be $565, and then realise they actually want the $5.65 exactly remaining in their account.

Haha nah we wouldn't get as many as you guys do, i feel sorry for you on pension day, just looking over and seeing all the desperados waiting to run in the door as you open, i work for a 'smaller' bank. No where near as severe as you guys in terms of nuffies but there is still enough to drive me mental. Good thing is i work relief so don't get familiar with them.

Nothing to do with a customer complaint, but heard a story yesterday about a regular nuffy who came in one day and asked to see the manager. Everyone else tried to serve him but he was adamant (sp*) that he needed to see the manager (only bloke). He finally saw the manager and asked if he could overdraw his account $50 and he had to spend all his money, when asked what he spent his money on he replied "I have manly needs, I had to pay for sexual favours"

hahaha if only you knew this bloke i can't stop laughing about it, pure gold!

 

[LondonCalling]

Yeah, pension day is a shocker. Makes you realise how many people live in this country, been here for 40-50 years, and only know one word of English - "pension".

We had a rather hilarious one the other day. The local Reject Shop were selling these Melbourne Commonwealth Games commemorative $5 coins, that the Royal Mint tried flogging off for about $60 a pop, failed miserably, and were now going for $5 each, as they were still legal tender.

So this bloke went over there, bought about $250 worth of them, brought them into the bank, and demanded we change them in for $5 notes, as per some obscure law in this country that meant we needed to take them.

He said he was fed up with the customer service manager being a complete bitch for no apparent reason, and would continue to do this on a day to day basis just to prove a point.

Would have loved to have stuck around that branch for a few more days to see what came of it.

 

[NeRFaHoLIc]

I heard a funny one today.

Guy calls up, asks to speak to the manager in a store, to make a complaint. As with all complaints, I ask what happened, to see if I should probably put it to someone higher. Basically his response was "The lady at the checkout made fun of my clothes" I didn't know how to respond to that, so I put it through to the manager.
Later on I happened to speak to the manager again and I asked him what happened. Basically the girl at the checkout was just making small talk, talking about how badly it was raining, to which the guy said "Yeah it's pouring" and the girl said something along the lines of "Yeah your clothes are soaking wet" which somehow to the customer translated into "Oh my god what is that you are wearing, some kind of water pattern shirt? I would be ashamed to wear that out in public, you need some fashion sense"

 

[Bender571]

Another beauty today, but I'm sure quite a few here have encountered a similar scenario.

As a part time worker at my drycleaners I do not do any drycleaning, I only serve customers at the shop, pack up orders, and help out with the pressing (ironing).

Basically a customer walks in to pick uo a pair of trousers that were recleaned after she complained that a stain was not removed. The stain could not be removed and we put a slip on the hanger saying that the stain could not be removed. Didn't go down that well, she couldn't understand why we couldn't remove it.

She leaves the store, sits in her car than comes back in to give me a lecture on how I am not cut for this job, why I won't progress far with this job, that I should take responsibility for the fact that the drycleaner couldn't remove the stain. I tried to explain to her that I do not do any of the drycleaning, but it was all my fault. Apparently she claims to be in the drycleaning profession (geez I hate to think how she would have felt dealing with a clone of her as a customer). I just think she's just having a big shitty about the fact that we could not do what she wanted so she needed to take it out on someone.

There's some downright selfish w***ers out there.

Why didn't she clean it herself if she works in the industry?

It's embarrassing how many stupid people there are in this country

 

[davey_magik]

This is the funniest thread I've read since the 'pr0n stories' thread on the Limbo Club .
Keep them coming.

 

[soupaman]

The other day I was working express at Coles (we have those express lanes with one big que that feeds into 4 express registers.

This lady walks up to the register opposite me, whilst the checkout chick (Lets call her Brenda) was still serving a different customer. So Brenda proceeded to tell her that she was still serving another customer and return to the que.

This lady (with a thick accent) proceeded to defend herself arguing "I haven't shopped here before, I didn't know". She then returned to the que and was promptly served by another register, where this customer said something and pointed at the Brenda.

After her transaction went through, this lady come over to Brenda's checkout and goes "Where is your Christmas spirit? You should be happy...be happy" before walking 5 metres away, turning around and staring at Brenda's back for about 30 seconds (and possibly me as well, as I was laughing at her).

She then proceeded to complain at the service desk. Talk about making a big deal about the tiniest thing.

 

[LondonCalling]

Forgot about one from many moons ago in another life. When I was working at Foxtel, this woman in her 50's rang up, to complain that her Foxtel wasn't down, late one Saturday night. Told her that the entire state's service was down due to massive rain downpour, and was expected to be back up by about 10pm that night. She didn't believe me and asked me to "at least check that it's not just mine".

So I humoured her, got her to check the cabling, restart it, etc, and surprise surprise the thing was stuffed, so she accepted what I told her. Then she started wondering out loud what she was now going to have to do with her Saturday night instead.

"Geez, dunno what I'm going to do now....might read a book, dunno, might get the vibrator out and give myself a bit of pleasure. What do you think?"

*spittake* "Umm..haha, not sure if I can get away with discussing that one with you."

"Why, what's wrong? Perfectly natural, everyone does it."

*faint buzzing sound appears down the end of the line. Call is quickly disconnected and I go off to try and hold in my dinner*

 

[Niximus]

Yeah, pension day is a shocker. Makes you realise how many people live in this country, been here for 40-50 years, and only know one word of English - "pension".

We had a rather hilarious one the other day. The local Reject Shop were selling these Melbourne Commonwealth Games commemorative $5 coins, that the Royal Mint tried flogging off for about $60 a pop, failed miserably, and were now going for $5 each, as they were still legal tender.

So this bloke went over there, bought about $250 worth of them, brought them into the bank, and demanded we change them in for $5 notes, as per some obscure law in this country that meant we needed to take them.

He said he was fed up with the customer service manager being a complete bitch for no apparent reason, and would continue to do this on a day to day basis just to prove a point.

Would have loved to have stuck around that branch for a few more days to see what came of it.

Yeah, don't you just love it when they pull all these random 'laws' out their arses? My favourites...

"It's the law that you HAVE to take my all notes"

Actually no, if you hand me a note that is scratched to shit, partly missing, excessively drawn on, recently removed from your mouth or in some way disgusting then I can and will refuse it.

"It's the law that you have to give me a refund"

Only in some cases. Firstly you need to have a receipt...no receipt...no refund.

If you have a receipt in order for you to be entitled to a refund there must either be a defect in the product or the product is not as advertised.

You are NOT entitled to a refund if you error in your selection or change your mind. One guy bought 2L of milk and came back 4 hours later cos he got the wrong one. That milk has been out of our control for 4 hours and as we cannot guarantee it has been refridgerated for that time we cannot sell it. I will sell you another milk.. but I won't give you one for free.

A lady once bought a CD and the place I worked for didn't have stickers or anything. She comes back the next day and wants a refund because her friend already had them.......In other words she'd just burned copies and wants her money back.....when I refused she kicked up a big fuss threatening to call ACA and TT and went ballistic. ****ing bitch.

"You have to serve me"

No I don't... If you are being dangerous, disturbing other customers, being abusive or if I have previously had to escort you from the store for any reason then I will not serve you. I cannot be charged for this no matter what you may think, neither will I get fired as management would rather kick you out and attract more customers that have you around scaring them off.

"I have a right to be here"

No, you are on PRIVATE property, if you are loitering, or acting in ways described in the previous section I will ask you to leave.... If you refuse, we CAN call call the police or remove you ourselves.

"I am entitled to that for free"

This one shits me. OK some places if an item scans too high they give one to you for free...that is a POLICY not a LAW. Different businesses have different policies. What is legislated is that they have a policy... what the policy is is up to them. If our policy is that you get it at the correct price then...you get it at the correct price. Management aren't going to tell me off...THEY DEVELOPED THE DAMN POLICY YOU MORON!


And the most bizzare one of all....

I worked in a servo who had the policy that we were to swipe a customer's credit/debit card if requested but after that we were not to touch any buttons on the keypad. This was re-enforced many times over with memos from higher up reminding us that we could receive as much as a written warning if we were caught pressing buttons.

Anyway this one guy comes in and I swipe his card and politely ask him to select his account.

"No, You can do it" was his reply gesturing to the keypad

I again politely explained the company policy.

"You WILL push it, I am NOT going to" and he did emphasise those caps.

Again I explained the company's policy and stressed that it had been made clear to me that I wasn't to touch buttons.

"I don't care, I was fined six and a half thousand dollars for pressing one of those buttons and I WONT be doing it again"

"Right...... well if you are going to absoloutely refuse to press the button then we won't be able to use electronic payment, do you have any cash?" again I'm being extremely polite, others have noted their amazement I remained so calm to this point.

Anyway it went round in circles him wanting to pay electronically but refusing to hit the credit button and me explaining that I could not either.

Eventually I got fed up and when he again mentioned how he received a fine I said..

"No you didn't"

"WHAT?"

"You weren't fined there is no such law"

"I was fined by the HIGH COURT OF AUSTRALIA, DONT YOU GET SMART WITH ME"

Then I got smart with him

"OK then, if you got fined then I should be able to find the case in a legal database... give me some case details and I'll find it"

"If you're going to insult me I will BOOK YOU"

"Book me? So you're a cop then?"

"I don't have to identify myself to you"

"If your a cop talking about charging me then yeah you do mate"

"I could do it as a private citizen"

"Yeah sure whatever..."

In the end I got around him by doing a manual voucher but even then he showed how much of a tool he was. I did the voucher and tore it in half put the pieces together and did it again and again and again.

"You didn't tear that into atleast 14 pieces"

"Yes I did"

"You did NOT tear that into atleast 14 pieces as DECREED BY THE HIGH COURT OF AUSTRALIA"

This is when I got really sarcastic with him

"Mate I tore it in hale that makes 2 pieces right? then again makes 4 again makes 8 and again makes 16. 16 is 2 more than 14 learn to count"

Then I threw the pieces at him and walked away.

He has come back and tried it on other people but they had heard about him and immediately picked up the phone and let him know they were calling the police and he shat himself and pressed the button I think he had dealings with them before.

 

[Kingpin]

Forgot about one from many moons ago in another life. When I was working at Foxtel, this woman in her 50's rang up, to complain that her Foxtel wasn't down, late one Saturday night. Told her that the entire state's service was down due to massive rain downpour, and was expected to be back up by about 10pm that night. She didn't believe me and asked me to "at least check that it's not just mine".

So I humoured her, got her to check the cabling, restart it, etc, and surprise surprise the thing was stuffed, so she accepted what I told her. Then she started wondering out loud what she was now going to have to do with her Saturday night instead.

"Geez, dunno what I'm going to do now....might read a book, dunno, might get the vibrator out and give myself a bit of pleasure. What do you think?"

*spittake* "Umm..haha, not sure if I can get away with discussing that one with you."

"Why, what's wrong? Perfectly natural, everyone does it."

*faint buzzing sound appears down the end of the line. Call is quickly disconnected and I go off to try and hold in my dinner*

LOL Actually that reminds me of a mate I used to bowl with years ago that used to work for Telstra on Directory Assistance.
He used to get the elderly crackpots ringing up in the middle of the night asking really stupid questions.
One of them apparently used to ring up every few minutes wanting to know when the ships were in LOL.
And had this really Teletubby type voice and used to continuously repeat 'Mi passwerd i Monnnki' (My password is Monkey).
He was on a good earner there too but chucked it in because he'd had enough of the w***ers ringing up.
I put my mobile number on silent one night and rang his mobile and ripped off this old woman's voice perfectly - he shat the poor bastard LOL.
Him in serious voice "Excuse me but how the hell did you get my number?"
Me (before I cracked up laughing) 'Mi passwerd i Monnnki'...

 

[Hard Ball Get]

I think the guy was taking the piss

 

[Borry]

Why didn't she clean it herself if she works in the industry?

It's embarrassing how many stupid people there are in this country

No doubt.

Me thinks that either she might have some axe to grind with the industry or she was simply just trying to scare me and the business into getting her drycleaning free (more likely scenario).

 

[ripitup27]

I work at a newspaper which prints four different papers with the same main name, but the town name is changed on each paper. Say, the Melbourne Courier, Geelong Courier, Ballarat Courier etc.

Anyway I wrote this story about how mozzies were affecting particular areas and did two articles, with the name of the town changed in the second one, because it was the same situation happening in two different towns.

I get an angry phonecall the next day from a guy from one of towns going "Ya know we have a mozzie problem too, seems like <town name> always gets ignored by you guys, lift your game".

I apologised and told him I did do an article about his town but the editors must have ditched it.

I look at the papers after the call and he had the wrong paper, he had been reading the other towns paper instead of his own. Wish I had of realised while he was on the phone.

 

[bradrowe#32]

When i was working in the banks call centre i recall speaking to some nuffy who wanted to find out why she was overdrawn. When i checked it for her i saw she was roughly $147 overdrawn, thought it was a direct debit but after looking it was in her monthly fees. This was when my bank didn't charge for using another banks ATM straight away but let the fees accrue and they would come out at the start of the next month. This lady checked her balance at another banks ATM 98 times within the space of 20 odd minutes! It is $1.50 everytime you check your balance at another banks machine (yes i know its a rip off), so she was charged $147.00 for this. Claimed she was hit over the head with a piece of wood and someone took her card, i asked how they knew her PIN and she said it was written on the back of her card so she wouldn't forget!

That could possibly be the funniest thing I have ever heard.