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Mega Thread The Random Thoughts Thread Part 4: Shitizens on Pootroll

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So I just got my foxtel reduced from 110 to 65, and a free IQ3 box upgrade (worth 150) from IQ2 just through threatening to disconnect. :)
F this I am paying an extra 20 bucks a month for my iq3 and 10 bucks a month for my iq2.

You will now be known "as a mate of mine" when I talk to them today.
 
F this I am paying an extra 20 bucks a month for my iq3 and 10 bucks a month for my iq2.

You will now be known "as a mate of mine" when I talk to them today.

If you have extra boxes in the house, this is an easy one to get knocked off your price.
 
F this I am paying an extra 20 bucks a month for my iq3 and 10 bucks a month for my iq2.

You will now be known "as a mate of mine" when I talk to them today.

The "you did it to a mate of mine" thing typically doesn't work, i remember when my sister moved houses the foxtel sales person have her two free IQ2 box and with free installation, when my mum tried to get a discount we must have gotten some campaigner on their rags (they were male) and said that what the other sales person did was illegal blah de blah.

I have to give them a call soon, it's getting to the point where i can't afford it.
 
Literally call them and go to the "i intend to disconnect" queue, you get sent straight to customer retention. Just explain it's expensive and that netflix is better for example, and they'll see what they can do. Then when they come back, ask for slightly more and you're golden.

Mine went down with the discount first, which he disappeared for a while then came back and said "I've been approved to do x and y." then I said "What about a free IQ3 box?" and he said "Done."

He was even going to organise the technician to install it at no charge, but I said i'd do it myself.

Went really smoothly, he kept highlighting that i'd been a long time customer so I guess he was eager to keep me.
 
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The "you did it to a mate of mine" thing typically doesn't work, i remember when my sister moved houses the foxtel sales person have her two free IQ2 box and with free installation, when my mum tried to get a discount we must have gotten some campaigner on their rags (they were male) and said that what the other sales person did was illegal blah de blah.

I have to give them a call soon, it's getting to the point where i can't afford it.
I will tanty the mother******s into submission.

I will hang up and speak to 4 different reps if I have to.
 

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My wife has done the "We'll disconnect" thing 3 times now and got discounts but recently tried it for a 4th time and they were like "nah we're onto you now" and refused so there is a limit to these shenanigans.
 
My wife has done the "We'll disconnect" thing 3 times now and got discounts but recently tried it for a 4th time and they were like "nah we're onto you now" and refused so there is a limit to these shenanigans.

I don't doubt it. However - you can take it up a notch like George Costanza and actually go through with it. They very often call up the a few days later and offer you some sweet sweet honey.
 
My wife has done the "We'll disconnect" thing 3 times now and got discounts but recently tried it for a 4th time and they were like "nah we're onto you now" and refused so there is a limit to these shenanigans.
30 bucks a month just to have iq3 and iq2.

I have to have a crack at getting rid of this at least.
 

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I don't doubt it. However - you can take it up a notch like George Costanza and actually go through with it. They very often call up the a few days later and offer you some sweet sweet honey.

Correct. Be prepared to have them call your bluff.

They will contact you straight away to get you back....especially if you're a long term customer.
 
How many boxes you run ??

I just came out of my 12 month reduced rate also and have to make the call again.

Just the one box. Movies, Entertainment, Entertainment Plus, Sports, HD, Documentaries from memory.
 
Correct. Be prepared to have them call your bluff.

They will contact you straight away to get you back....especially if you're a long term customer.

One thing i have heard work if youre not on direct debit, make a few small payments and a big one and phone up and say you are in some financial difficulties and they might have some sympathy on you.
 
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