Optus is the ars*hole of ISP's

[Gavin Excell]

Their response from a comms perspective has been poor
All morning they relied on a nothing tweet acknowledging the issue. 101 comms would suggest someone senior needed to be on front foot.

 

[Ice-Wolf]

Their response from a comms perspective has been poor
All morning they relied on a nothing tweet acknowledging the issue. 101 comms would suggest someone senior needed to be on front foot.

I mean to be fair the people they needed to contact had no network to be contacted on

 

[Soups]

You have to wonder how many new customers they will get a result of this latest drama with Optus.

This. Want to walk in tomorrow and get my number ported over but I’m tipping it will be a busy day.

 

[spudmaster]

Optus Exec Gladys Berejiklian Provides Update on Network Outage — The Shovel

"The number of new ideas we have had about fixing the problem since the last update is zero"

theshovel.com.au

 

[Tonga Bob]

Telstra taking the opportunity for a sneaky dig

View attachment 1848539

This is savage as heck.

 

[revo333]

Oh well, s*it happens sometimes..

 

[DickieKnee]

All the parents and grandparents with landlines having the last laugh today.

Optus landlines were down too. These days landlines use the same tech as internet.

 

[Brad Goodman]

The CEO was a disgrace during the data breach, sounds like she hasn’t improved her PR skills in the meantime.

 

[Gavin Excell]

The CEO was a disgrace during the data breach, sounds like she hasn’t improved her PR skills in the meantime.

Was very defensive to any suggestions Optus slow in advising public

 

[the_interloper]

I didn't know about this yesterday morning, I walked past an Optus shop and was wondering why there were so many angry customers there ha ha

 

[cutterman]

Simply a matter of the system overloading from people looking for Glenn Maxwell highlights

 

[Caesar]

Really alarming to me that so many hospitals and public transport/trains are so reliant on Optus

the problems with hospitals were a bit overblown, facilities like that have pretty thorough internal BCPs, and if landlines go down they have a lot of other ways to communicate

it just seems like a mess to the public because they are trying to phone hospitals on external-facing Optus numbers and not getting through (which is definitely a problem, but not that big a deal as long as it's temporary and triple zero is working)

 

[GROTTO]

This. Want to walk in tomorrow and get my number ported over but I’m tipping it will be a busy day.

Definitely agree, I dont today or this week would be good to jump ship.

However its something that will happen given the latest fiasco with Optus.

If it wasnt such a head f**k to port your number from one carrier to another, I would be with Telstra today.

 

[brutus76]

Fool me once, shame on you...... fool me twice SHAME ON ME

I'm buying my own place to WFH regionally next year - will be saying NO to Optus despite being a long term customer - absolute BS in their attitude and how their head honchos have addressed the nation and the businesses, companies and individuals who utilise their "services"

 

[Shell]

Thank God,the addicts and influencers, and faux daters can get back on and get their validation hit.
I was feeling for them the most.;

As soon as I realised Optus was down I switched off my phone and did not even take it to work.


On news.com there were photos of the younger generation just wandering around still with their phones in their hands.

/insertidontwannaliveonthisearthgifanymore

 

[Mofra]

Telstra seems to be more reliable
Their mobile coverage also seems better especially in regional areas where Optus is hopeless once out of urban areas.

I can no longer tolerate Optus unreliability- is it relatively simple to switch providers? Given its telecommunications related I expect it to be a shambolic nightmare but anyone with experience in moving to Telstra interested in experiences

Mobile number porting is relatively pain free. Australia are close to world leading in the space. Fixed line number porting can take a bit more effort.
ISP porting is a PITA.

 

[GROTTO]

This would be the time for Telstra to offer competitive deals to attract Optus Customers.

 

[Sqotty from office works]

From the otways.
Everytime somebody arrived we asked them were they with telstra, if not just throw your phone away.
Amazed at people signing up for cheaper deals and not willing to accept yesterday's meltdown.

Drivers not knowing how to read a melways.
People without cash.
Banks not having cash.
A Hahahahaha
Suckers

It's so cool to be old fashioned and mature

 

[Hamingja]

This would be the time for Telstra to offer competitive deals to attract Optus Customers.

They don't even need to.

 

[Hamingja]

I'm with Optus for phone and internet so it sucked but I don't really get the complete outrage. If the power was out for 6 hours or whatever people wouldn't melt down like they have being without internet for that time.

Pretty amazing from a business continuity perspective that Metro trains were completely shut down though. They deserve some grilling.

 

[Gralin]

I'm with Optus for phone and internet so it sucked but I don't really get the complete outrage. If the power was out for 6 hours or whatever people wouldn't melt down like they have being without internet for that time.

Pretty amazing from a business continuity perspective that Metro trains were completely shut down though. They deserve some grilling.

i had 3 days without power in the 2021 storms and that was at the short end, some people were without power for weeks

 

[GROTTO]

IIRC I heard on the news that the amount of money that Optus would have to refund customers in terms of their mobile bill is about $2 and not worth refunding.

I actually would want the refund, simply because the admin cost to undertake this process to millions of customers would provide a bigger dent to Optus. Which is why I think they are not providing any refunds.


EDIT

Furious newsagent lashes out at $15m mansion-dwelling Optus CEO

A furious newsagent has delivered a blistering rant at Optus management as small businesses reel from the telco's crippling network collapse.

www.dailymail.co.uk

 

[GROTTO]

I'm with Optus for phone and internet so it sucked but I don't really get the complete outrage.

When SOS made a trade with the Crows back in 2018 for Stocker in the AFL draft, he literally crashed Bigfooty.

Posters lost their mind for hours.

 

[The Cryptkeeper]

These utter shitcampaigners are now offering free extra data to impacted customers. Does anybody even use all the data they have on their plan as it is?

Optus has proudly taken the title off Qantas as the anal wart of Australian business.

 

[Chief]

These utter shitcampaigners are now offering free extra data to impacted customers. Does anybody even use all the data they have on their plan as it is?

Optus has proudly taken the title off Qantas as the anal wart of Australian business.

The only thing that will make them change is people dumping them.

Was just at Aldi and a bloke bought two Aldi SIMs - he nodded when the cashier asked "you were with Optus?"

I reckon they are selling a pile of them.