GreyCrow
TheBrownDog
- Mar 21, 2016
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Today after a tweak and resetADSL2+
Not sure of NBN. Was meant to be March 2017 but cant see that happening.
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Today after a tweak and resetADSL2+
Not sure of NBN. Was meant to be March 2017 but cant see that happening.
NBN today 25/12 planADSL2+
Not sure of NBN. Was meant to be March 2017 but cant see that happening.
It seems to be a reaction to something at the ACCC where ''speeds promised may not be actual speeds'' so now they cant sell you 100 but they can sell you between 25-100So I get a pretty good speed.
But I noticed today that my plan has changed from 100 Mbps to "Between 25-100 Mbps".
Can anyone explain to me how legally they can change the terms of my contract without even telling me?
That ping though .
It seems to be a reaction to something at the ACCC where ''speeds promised may not be actual speeds'' so now they cant sell you 100 but they can sell you between 25-100
It more likely is. Its one of those '' ahh the customers are shmoes , lets pay out the smart ones'' ie I have heard of ISPs giving vouchers for a free month for those that complain. This is just Telstra in this linkI get this - i'm just curious how they can change that without telling me. I signed a contract for 100 Mbps, now they have changed the terms.
I mean, I haven't brushed up on my contract law in a while but this seems pretty dodgy to me.
It more likely is. Its one of those '' ahh the customers are shmoes , lets pay out the smart ones'' ie I have heard of ISPs giving vouchers for a free month for those that complain. This is just Telstra in this link
Link
Telstra has agreed to offer remedies to around 42,000 customers for promoting and offering some of its National Broadband Network (NBN) speed plans as being capable of delivering specified maximum speeds, when those maximum speeds could not be achieved in real-world conditions.
The undertaking requires Telstra to contact current and former customers who could not receive the maximum speed stated in their speed plan. Telstra will inform those customers of the maximum speed they are able to receive and offer customers who have not already been remediated options which include:
Customers who Telstra has already remediated will be offered the option to move plans or exit their plan but will not be entitled to a refund.
- a costless exit from their contract (including any bundle) and a refund
- moving to a different speed plan and receiving a refund
- remaining on their current speed plan and not receiving a refund.
What concerns me is there are still 45% as slow or slowerSpeed Now:
Takes me back to the Days of Dial Up
What concerns me is there are still 45% as slow or slower
Just now
With 2 windows shut down 1 minute after