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rickety
Brownlow Medallist
Organised by a bloke who’d used up all his sickies, no network, no call … sorry GuvHows these optus campaigners?
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Organised by a bloke who’d used up all his sickies, no network, no call … sorry GuvHows these optus campaigners?
No, no, no. Banks and all other corporates are obligated by law to inform you that of the private information they hold regarding you and your identity.
And it strikes me as a very unusual situation that any bank would call seeking information regarding a customer's identity. Asking for them to follow up with an email is not sufficient to be confident that the request has come from a legitimate source as it is no more able to be confirmed by you (Gasometer ) than the phone call.
Do go to a branch in person, and ensure that you ask why they need more information than what you have already provided. They are obligated to identify customers for several reasons (traceability for anti-money laundering for instance). The 100 point check covers that.
Hey Gasso, KYC has been in operation since 2017 - the info you've cited is correct - it is the legal obligation of the banks to know precisely who their customers are to meet Austrac related legislation (pertains to organised crime, fraud, money laundering, terrorism, modern day slavery and the like) but the bank ought to not be asking you to provide the details to their caller. Maybe Commbank do but it seems unusual.So a bit of research away from the Banking sector and seems like the law has recently changed and all Banks should/will be asking for details
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Hey Gasso, KYC has been in operation since 2017 - the info you've cited is correct - it is the legal obligation of the banks to know precisely who their customers are to meet Austrac related legislation (pertains to organised crime, fraud, money laundering, terrorism, modern day slavery and the like) but the bank ought to not be asking you to provide the details to their caller. Maybe Commbank do but it seems unusual.
Instead, they ought to be advising to to log into their app, website or for you to call them on a listed number to be transferred to the KYC team. Alternately, go into a branch.
I’ve been contacted to update my details. Why do I need to do this?
To keep your account safe and secure, we’ll regularly ask you to review your information.www.commbank.com.au
Banks can gagf. Took my best little mate in to open a bank account … he had 15 dollar bucks so we went into our local Bendigo Bank branch. No fanfare, no razzle dazzle, no how exciting, no money box, no enticement, nothing. Young teller fella hands me a scrap of a card with some chicken scrawled numbers with a “there you go, and, he should be right for internet banking”. I looked at him like Berkholter to Klink and told him “he’s 8 mate”. I understand that that was gor to to make deposits, but pfft.Hey Gasso, KYC has been in operation since 2017 - the info you've cited is correct - it is the legal obligation of the banks to know precisely who their customers are to meet Austrac related legislation (pertains to organised crime, fraud, money laundering, terrorism, modern day slavery and the like) but the bank ought to not be asking you to provide the details to their caller. Maybe Commbank do but it seems unusual.
Instead, they ought to be advising to to log into their app, website or for you to call them on a listed number to be transferred to the KYC team. Alternately, go into a branch.
I’ve been contacted to update my details. Why do I need to do this?
To keep your account safe and secure, we’ll regularly ask you to review your information.www.commbank.com.au
ANZ do it a little differently, and more in line with what I'd expect, although what the heck would I know about banking...
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Know Your Customer: Your Privacy Questions | ANZ
ANZ strives to ensure your personal details are up-to-date and your account is secure. No matter how long you've been an ANZ customer.www.anz.com.au
NAB have this to say...
Identity verification and protection
We routinely check your customer information is up to date as part of our regulatory requirements. Learn more about NAB Identity Protect.www.nab.com.au
I have no care or interest in either of the other banks.
for sure. Telcos too.Banks can gagf
Definitely not a grumpy story but a recent banking experience.Oh yeh I shut it down and said I need some other type of verification and within 30 minutes the email came through
Know of two others in the past 24 hours who’ve got the contacted from CBA
Just a pain to beat the closing at 4pm. Suppose I could get the Cop Shop to do certified copies of the originals
Basically, a new Telecaster is waiting for you somewhere.Definitely not a grumpy story but a recent banking experience.
Last week I got a call from a Sydney number I didn’t recognise while at the kids swimming lessons I answered and was told it was the Westpac Remediation team. Asked me to confirm my name DOB and a previous address. I said I haven’t been a Westpac customer in many years and she said it was to do with a closed Bank of Melbourne account which did stack up.
I confirmed my ID and she told me that I had been sent a cheque for a substantial 4 figure amount of money several months ago but it hadn’t been deposited. Even though the person sounded genuine I was immediately suspicious and I said I was uncomfortable providing anymore information over the phone so she suggested I go to a local westpac branch.
I went into Westpac but they didn’t have any details around my Bank of Melbourne account and they advised I go to BoM. I went into the branch there but they couldn’t find anything about me being owed any money but they did find there was something to do with me sitting with a senior remediation manager.
I then rang the main Westpac number and after a bit of time on hold I got through to the remediation team and they confirmed it was true. Apparently I’d had some product I was charged for that was inappropriate and they were paying penalty payments to the impacted customers.
It was quite a windfall and should be in my account in the next couple of weeks.
We’re talking custom shop or Les Paul money. But no guitars for now.Basically, a new Telecaster is waiting for you somewhere.
You say that now..................We’re talking custom shop or Les Paul money. But no guitars for now.
You say that now..................
Got ******* rearended today by a sill old biatch.
Drive up to a red light and she comes out of a service lane to left and drives straight up my arse. She said she just went to the vet and her dog distracted her. Spent the rest of the arvo speaking to insurance companies. Today can GAGF
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What a pain in the rear end!
Find a good panel beater that you want to do the work and let them handle everything from repairs to hire cars. The good ones will have a lawyer they use to sort it all out and you won’t have to dick around with insurance companies.
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I hear you.All good. I went through to my insurance company and they are doing all the work for me, dealing with the other mob, hire care, etc. The only problem is the soonest I can get it done is in February
Got ******* rearended today by a sill old biatch.
Drive up to a red light and she comes out of a service lane to left and drives straight up my arse. She said she just went to the vet and her dog distracted her. Spent the rest of the arvo speaking to insurance companies. Today can GAGF
View attachment 1849566
Mine was sorted this week
$48k write off
Consider yourself lucky
Same thing. Rear ended at traffic lights in the middle of a sunny day
Go figure
Kept it quiet at the time; it was a fair bit to deal with. Went to hospital, bit of whiplash but nothing else. Wrecked the rear end. In normal times they may have reapaired but all our parts are from the place of origin and there’s $$$$ in those rear end sensors nows**t, must have missed you posting about it. How much damage and were you ok?
Kept it quiet at the time; it was a fair bit to deal with. Went to hospital, bit of whiplash but nothing else. Wrecked the rear end. In normal times they may have reapaired but all our parts are from the place of origin and there’s $$$$ in those rear end sensors now
They must have been travelling. Glad you're OK. I had a bit of a stuff neck yesterday but ask good today.
Mrs.Spider was having an invasive surgery at the time so I rock up at the hospital at 7.00pm and she's still off her head on Endone trying to explain what happened which was amusing.![]()
Mmmmmmm….. endone
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I hope Mrs Spider is okay.
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