Membership Outcomes - Where Do You Stand?

FreeTK · May 13, 2020

Magnum27 said:
I e mailed the club last night, as i was a little pissed i hadn't seen an e mail- below is the response i received today, which i'm pleasantly surprised they responded so quickly.

Hi Mark,

Thank you for your email and for advising.

We thank you for your ongoing support and if you have any questions please don’t hesitate to let us know on (08) 9388 4566.

Kind regards,

Tahlia

Tahlia seems lovely, but I want my survey goddammit!

Magnum27 · May 13, 2020

FreeTK said:
Tahlia seems lovely, but I want my survey goddammit!

We ain't getting one by the looks of it.

FreeTK · May 13, 2020

Magnum27 said:
We ain't getting one by the looks of it.

I feel so ripped off.

We don't even have a home ground anymore.

How the mighty have fallen :drunk:

KERRPOW · May 13, 2020

Im only an ITW member so im not fussed about the $70. However if i had 4x proper memberships i'd be requesting a partial refund.

Jimbob · May 13, 2020

dewcefault said:
It's funny, I felt more generous towards the club before they had that % breakdown and 50%+ was just one option. Thought that was very cheeky.

I also think they were a little cheeky. One must remember that not all members play the same, I pay near $4800 for four seats. I'm happy for the club to work there way through this issue and come up with a reasonable solution. Come December, if the solution amounts to nothing serious and then if they are going to send me a new invoice for what I imagine will be more than $4800 for 4 tickets for season 2021, I will no longer be a member!

Interesting thou, I am also a 3 game member for the other mob (I get the Derby ticket and give away the other two) and haven't heard a thing from them, very little comms and certainly no survey at this stage!

As for the club having bucket loads of money, not going to help a lot if the AFL limits the clubs ability to do anything with it. Might as well be as broke as St Kilda since they are hacking away off field appointments etc.

HoneyBadger35 · May 13, 2020

Bombers also doing a campaign where you can donate to help a member with financial difficulties keep their membership.

dispute · May 13, 2020

HoneyBadger35 said:
Bombers also doing a campaign where you can donate to help a member with financial difficulties keep their membership.

I didn't understand while all our players were in lockdown why they couldn't at least chuck some signed merch out to our members. Might stave some off asking for a refund

MrKK · May 15, 2020

Just got an email from the club with options. Predictably, the link to details on Ticketmaster doesn't work.

Rowan18 · May 15, 2020

MrKK said:
Just got an email from the club with options. Predictably, the link to details on Ticketmaster doesn't work.

Lol, I had the same problem.

In short, you can:

Pledge/donate your membership
Credit for 2021 for all matches that supporters can't attend (note: I assume this won't be for all 11 games because they won't get 11 home games)
Pause: downgrade to a home supporter for 2020. I assume this is only relevant for this on payment plans (ie haven't paid upfront)
Cancel: not sure if this is how you get a refund, or if it is just an option that allows you to stop payment for those who haven't paid upfront

I haven't seen the details yet as the link doesn't work (that has the details)

Ambrose Burnside · May 15, 2020

Pledge, Credit, Pause or Cancel.

Not sure what Pause actually entails because the links don't work, but I am leaning strongly towards the Credit option at the moment so I won't have to pay for my memberships next year.

MrKK · May 15, 2020

I'm going to Donate, but would like the mooted hard cap on football department spend to be gone. I want to support my club, not have it distributed to other clubs because we make a large profit (because we can't spend money where we want to)

Mr Eagle · May 15, 2020

Ticketmaster servers have been slagged.

TY24 · May 15, 2020

I've pledged my membership to the club. I wouldn't have gone to many/any games anyway so it makes little difference to me.

Mop · May 15, 2020

I reserve my options until the poxy TicketShafter website reloads.

Poxy ass website

amazingjoshy · May 15, 2020

Option 2 (Credit) is the default option. If you do nothing you get a full credit for 2021 for games not permitted to attend in 2020 (minus $50)

larrikin · May 15, 2020

I think the club have done this really well. I like the pledge options - 25, 50, 75 or 100% with the rest going as a credit.

Leaning towards 50%

Mr Eagle · May 15, 2020

larrikin said:
I think the club have done this really well. I like the pledge options - 25, 50, 75 or 100% with the rest going as a credit.

Leaning towards 50%

Yep, 50/50 is calling my name.

Ambrose Burnside · May 15, 2020

I can't afford to do that given everything that is going on (long story short but one week I was assured of a 12 month contract extension, the next week covid-19 really hit the fan so that was yanked from under me. Contract now ends in two weeks

) but I hope you guys get some sort of recognition for doing so.

FreeTK · May 15, 2020

Ambrose Burnside said:
I can't afford to do that given everything that is going on (long story short but one week I was assured of a 12 month contract extension, the next week covid-19 really hit the fan so that was yanked from under me. Contract now ends in two weeks ) but I hope you guys get some sort of recognition for doing so.

Sorry to hear that, mate.

Hope something else comes your way soon.

larrikin · May 15, 2020

Ambrose Burnside said:
I can't afford to do that given everything that is going on (long story short but one week I was assured of a 12 month contract extension, the next week covid-19 really hit the fan so that was yanked from under me. Contract now ends in two weeks ) but I hope you guys get some sort of recognition for doing so.

If I was in the same boat I would be doing the same!!

amazingjoshy · May 15, 2020

Yep big credit to the club with the way it's been handled.

The cynic in me is now waiting for the doubling of membership fees in 2021

MrKK · May 15, 2020

Why would you choose Cancel over Pause? Sounds like it's only $15 difference but you lose your membership status.

larrikin · May 15, 2020

MrKK said:
Why would you choose Cancel over Pause? Sounds like it's only $15 difference but you lose your membership status.

Yeah, wouldn't be a smart move. But I guess the feel they need to give the option.

Ambrose Burnside · May 15, 2020

FreeTK said:
Sorry to hear that, mate.

Hope something else comes your way soon.

Thanks man. I should be able to find something, and my wife's job is safe, which is why I don't want to cancel our memberships completely, but it's nice that I can get credit for next year. One less thing to worry about!

larrikin · May 15, 2020

Mr Eagle said:
Yep, 50/50 is calling my name.

Just read it's tax dedutible too.

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Membership Outcomes - Where Do You Stand?

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