Memberships 2022 St.Kilda Membership Thread (FINAL TALLY - 60,172)

[Michael Scarn]

When did emails go out about ticketing? i've got nothing and spent an hour on hold today to the club on the phone before i gave up

 

[George]

When did emails go out about ticketing? i've got nothing and spent an hour on hold today to the club on the phone before i gave up

1st March for information for Rounds 1-5 and 9th March for Round 1 specifically.

You just need your member barcode and you should be right to order.

 

[Michael Scarn]

1st March for information for Rounds 1-5 and 9th March for Round 1 specifically.

You just need your member barcode and you should be right to order.

Are the barcodes on physical cards?

 

[no1saint66]

Are the barcodes on physical cards?

No.

2022 Ticketing Information

Official AFL Website of the St Kilda Football Club

www.saints.com.au

 

[Michael Scarn]

Yeah that's the issue, can't get ahold of any sort of barcode through the app, emails, anything. Nearing on 3 hours of being on hold is a bit frustrating

 

[George]

Yeah that's the issue, can't get ahold of any sort of barcode through the app, emails, anything. Nearing on 3 hours of being on hold is a bit frustrating

Club should be able to give it to you mate

 

[gringo2011]

When did emails go out about ticketing? i've got nothing and spent an hour on hold today to the club on the phone before i gave up

Ages ago.

 

[St Kilda Death]

I’m having the same problem as above, we only payed up on Monday, obviously missed out on the email on the 9th and no emails yet, the app is giving me nothing.

 

[Gosaints12]

Oh Gold Coast...

And GWS, give them 50 yrs. They’ve had to either convert fans or get kids born after they were introduced, very hard to do.


Sent from my iPhone using BigFooty.com

 

[no1saint66]

Club should be able to give it to you mate

When you log into the members section of the app you can access your barcode there.

 

[sammm]

Yeah that's the issue, can't get ahold of any sort of barcode through the app, emails, anything. Nearing on 3 hours of being on hold is a bit frustrating

there is no actual bar Code it is a QR code in your membership via the APP

 

[Michael Scarn]

I got it sorted, my issue was that they'd somehow taken my email address off their system so i didn't get the email with the details.

 

[Fehring]

there is no actual bar Code it is a QR code in your membership via the APP

THERE'S AN APP?!!!!

 

[gringo2011]

THERE'S AN APP?!!!!

If you want to have it linked to the app you have to buy a package through the the platform it looks like. I couldn't see anywhere to link it to an existing one.

 

[BrutThough]

If you want to have it linked to the app you have to buy a package through the the platform it looks like. I couldn't see anywhere to link it to an existing one.

You shouldn't need to purchase anything extra.

Just log into your listing membership account in the app and the ticket should be there.

 

[George]

If you want to have it linked to the app you have to buy a package through the the platform it looks like. I couldn't see anywhere to link it to an existing one.

Might not work on your Nokia 3315 over there old codger.

 

[Diehard Saint]

Hint for anyone having problems getting the tickets…I could not get rid of the old Ticketmaster games from last season.
I deleted the app and reinstalled it, and bingo, tickets in the wallet!

 

[Fehring]

Might not work on your Nokia 3315 over there old codger.

I came across my old Nokia e63 last night. Absolutely ripping phone. Might fire it up and try to get on the Saints app

 

[gringo2011]

Might not work on your Nokia 3315 over there old codger.

My phone still has a cord on it. My internet is a magazine. When I need an app I just cut a picture out and stick it to my phone. Hard to open them though.

 

[prophetic1]

My phone still has a cord on it. My internet is a magazine. When I need an app I just cut a picture out and stick it to my phone. Hard to open them though.

Yep and at least you can leave it in the loo and access it anytime you feel the urge and it matters not if it falls in the bowl.

 

[Max the great]

This is insanity. I have a reserved seat membership and couldn't for the life of me work out how to get my tickets through the App. So I spent an hour and a half today total between 3 different calls trying to get through to the club.
I finally get through and am told that my reserved seat hasn't been set up yet (was never told I had to do that) assumed that it would be assigned to me automatically. So set it up on the phone. Only thing is my seat had been given up for this game which is fine because they will send me an email with a link to get a ticket via my membership from tickettek with a barcode number.
Now I haven't received the email with the link so the only option I see that I have is to ring again and spend another hour on the phone? This is so far from acceptable customer service from the club to Members.
If anyone has any idea how to resolve this by tomorrow night I would appreciate any advice. I most likely won't have the opportunity to spend an hour on the phone tomorrow as I have a job and a life.

On SM-S908E using BigFooty.com mobile app

 

[sammm]

This is insanity. I have a reserved seat membership and couldn't for the life of me work out how to get my tickets through the App. So I spent an hour and a half today total between 3 different calls trying to get through to the club.
I finally get through and am told that my reserved seat hasn't been set up yet (was never told I had to do that) assumed that it would be assigned to me automatically. So set it up on the phone. Only thing is my seat had been given up for this game which is fine because they will send me an email with a link to get a ticket via my membership from tickettek with a barcode number.
Now I haven't received the email with the link so the only option I see that I have is to ring again and spend another hour on the phone? This is so far from acceptable customer service from the club to Members.
If anyone has any idea how to resolve this by tomorrow night I would appreciate any advice. I most likely won't have the opportunity to spend an hour on the phone tomorrow as I have a job and a life.

On SM-S908E using BigFooty.com mobile app

Maybe go to the game early and talk to someone?

Get on the phone at start of business day.

 

[George]

This is insanity. I have a reserved seat membership and couldn't for the life of me work out how to get my tickets through the App. So I spent an hour and a half today total between 3 different calls trying to get through to the club.
I finally get through and am told that my reserved seat hasn't been set up yet (was never told I had to do that) assumed that it would be assigned to me automatically. So set it up on the phone. Only thing is my seat had been given up for this game which is fine because they will send me an email with a link to get a ticket via my membership from tickettek with a barcode number.
Now I haven't received the email with the link so the only option I see that I have is to ring again and spend another hour on the phone? This is so far from acceptable customer service from the club to Members.
If anyone has any idea how to resolve this by tomorrow night I would appreciate any advice. I most likely won't have the opportunity to spend an hour on the phone tomorrow as I have a job and a life.

On SM-S908E using BigFooty.com mobile app

If you have a job and a life just e-mail them or get on Facebook chat. Otherwise I don't see how else you can do it other than turning up at the ground. It's really a ticketing issue, the AFL has been laughable in the setting up of their new ticketing system. Hasn't worked properly since 2019.

 

[SFSaint]

International membership provides access to the WatchAFL app. It's a great option for those of us living overseas.

 

[no1saint66]

Apparently we are almost 51,000. Hopefully we don’t lost momentum too much from last night. On the positive, I felt we dominated that crowd last night. It’s been a while since we had large numbers.