Here's a fact PAF*
When a business doesn't make a profit because they don't hit revenue KPIs (eg attendances), that's an operating issue. When they exceed KPIs but still make a loss, that's a budgeting issue.
Saying "oh we didn't understand the contract" is a competency issue.
When a business doesn't make a profit because they don't hit revenue KPIs (eg attendances), that's an operating issue. When they exceed KPIs but still make a loss, that's a budgeting issue.
Saying "oh we didn't understand the contract" is a competency issue.