Things have gone from bad to worse for this long suffering Bombers fan

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Playbill? Like the email address and the phone number are both playbill... usually do like concert and theatre merch stuff based on their website.

So we're outsourcing customer service for the bombershop?
That or we have a Collingwood plant. 😂
 
Top of the bombershop website...

Screenshot 2023-11-07 at 13.13.08.png



who was it that was complaining about our commercial arm floundering lol
 
And according to the about page it's run by Fanatics, but they don't answer their phones on UK Bank Holidays.



So now I'm wondering if we had already outsourced it and now we've on-shored it away from the UK?
Other way around actually, we had an Aussie licensee (playbill) and now we're going to this UK-based mob, Fanatics.


I hope this means our merchandise will actually improve. 🤷‍♀️
 

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Playbill? Like the email address and the phone number are both playbill... usually do like concert and theatre merch stuff based on their website.

So we're outsourcing customer service for the bombershop?
Virtual assistants are cheap!
 
Ordering from the Bomber Shop is one thing I would never recommend . Only time I have ever purchased anything is when I have been in the shop. Not that their range has a lot for the more robust types like me anyway.
 

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