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If the grandmother had permanent custody, there is no reason for child services to be involved at all.Surely Child Services was supervising the arrangement. In the interests of "fairness" and "giving the mother/daughter relationship a chance", they may have arranged for the visit. It's hard to imagine they wouldn't at least have known about it. If it was a private arrangement, the mother pleading with her mother to allow her to see her daughter, Child Services should have been notified.